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Added 8 mins ago
CS
Park Appearance Team Member
Capilano Suspension Bridge Park - Capilano Group
North Vancouver, BC
- Temporary
As an active member of this team, this position is responsible for keeping safety as a top priority in all daily tasks.
Added 8 mins ago
HM
Heavy Duty Mechanic
Hudbay Minerals Inc.
Princeton, BC
- Full-time
Work with us and you will benefit from the mentorship and guidance of experienced team members because we understand that in order to accomplish our goals, we must work as a team and rely…
Added 8 mins ago
WP
Maintenance Technician - Power Engineer
Westerner Park
Red Deer, AB
- Full-time
Join the Westerner Park team and be part of a dynamic, community-focused organization where every event creates memorable experiences for our guests, clients, and community. As a casual…
Added 9 mins ago
M
Administrative Assistant
MNP
Abbotsford, BC
- Full-time
We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We…
Added 14 mins ago
LH
Early childhood educator (ECE)
Little Hands Childcare Centre
Whitehorse, YT
- $22.63 to $33.82 CAD / hour
- Full-time
- On-site
Member of the College of Early Childhood Educators (CECE)
Added 23 mins ago
NH
REGISTERED NURSE (RN), PRIMARY CARE
Northern Health - BC
Houston, BC
- Full-time
The Primary Care Nurse (PCN) functions as a member of the interprofessional team and applies best practices to provide competent, safe, and ethical care for people and their families in…
Added 23 mins ago
TG
Technology Portfolio Manager (Global Technology Solutions)
TMX Group
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
…organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing…
Added 23 mins ago
OC
Term EA Assignment FTE 1.0
Ottawa Catholic School Board
Ottawa, ON · Richmond, ON
- Contract
acts as a team member of the school in any area which may directly assist the assigned student(s), or may contribute to the educational program as a whole;and performs other duties, as…
Added 23 mins ago
NH
PRIMARY CARE ASSISTANT
Northern Health - BC
Dease Lake 9, BC
- Full-time
…Manager or designate, the Primary Care Assistant functions as a member of the interprofessional…
Added 23 mins ago
NH
PRIMARY CARE ASSISTANT
Northern Health - BC
Tumbler Ridge, BC
- Full-time
…Manager or designate, the Primary Care Assistant functions as a member of the interprofessional team. As an integral member of the team, the Primary Care Assistant works to support Primary…
Added 23 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
…an accommodation while seeking employment, please contact a member of our Human Resources team to make…
Added 23 mins ago
IP
Engineering Co-op Student - Maintenance
InterPro Pipe + Steel
Red Deer, AB
- Full-time
As a member of the Maintenance Team, they will participate in projects and support the work of the department. The role will provide entry-level work under close supervision to start, with…
Added 23 mins ago
R
lumber yard associate
RONA
Sherbrooke, QC
- Full-time
Become a member of our dedicated lumberyard team! By being active, being outdoors, and working with a strong team, you'll contribute directly to our success while keeping in good shape!…
Added 23 mins ago
SJ
Personal Support Worker, Veterans Care Program
St. Joseph's Health Care London
London, ON
- Full-time
…within a safe environment. Families are key partners in our care team and are supported by the team to adjust and adapt to the changing needs of their issues. You will provide quality care…
Added 23 mins ago
SJ
Registered Practical Nurse, Medically Complex Service
St. Joseph's Health Care London
London, ON
- Part-time
Must be capable of establishing positive interpersonal relationships and able to work as an effective team member
Added 23 mins ago
BH
Junior School Classroom Teacher (Grade 6)
Branksome Hall
Toronto, ON
- $73,207.43 to $104,561.97 CAD / year
- Full-time
Ability to work both independently as well as be a collaborative team member.
Added 23 mins ago
G
Part-Time Key Holder - Bayview Village
Geox
Toronto, ON
- Part-time
Ensure every team member delivers the GEOX Service Model in every customer interaction in a friendly, helpful and sincere way that results in an exceptional customer experience
Added 23 mins ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to…
Added 23 mins ago
AM
Fri to Mon Building Cleaner
Alliance Maintenance Ltd.
Vancouver, BC
- $18.35 CAD / hour
- Part-time
We are excited to welcome a dedicated new team member!
Added 23 mins ago
AM
Building Cleaner
Alliance Maintenance Ltd.
Vancouver, BC
- $18.35 CAD / hour
- Full-time
We are excited to welcome a dedicated new team member!
Added 23 mins ago
C
Deli Clerk-Chappelle Food Store
Co-op
AB · Edmonton, AB
- Part-time
Be part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. North Central Co-op provides goods and services…
Added 23 mins ago
C
Yard Labourer, Swan River - Swan Valley Co-op
Co-op
Swan River, MB
- Full-time
…skills, have the ability to work independently and become a member of a highly motivated team. Core duties will include, but are not limited…
Added 23 mins ago
B
Account Administrator
BrokerLink
Alexis Whitecourt 232, AB · Athabasca, AB · Brooks, AB · Calgary, AB · AB · Fort McMurray, AB · Lethbridge, AB · Medicine Hat, AB · Red Deer, AB · St. Albert, AB · Strathmore, AB
- Full-time
Welcome visitors at reception and notify the appropriate team member upon arrival.
Added 23 mins ago
QP
Cyber Security, Winter 2027 - Toronto (Co-op/Internship) - 4 Months
QuadReal Property Group
Toronto, ON
- Full-time
…interest and respond to them with guidance from the Cyber Security team. As well as assisting the team in managing and optimizing existing IT security systems, the implementation of new…
Added 23 mins ago
H
Licensed Practical Nurse
HealthCareersInSask.ca
La Loche, SK
- Full-time
Job Description: Promotes health and healing and provides education as a member of the health care team to achieve optimum care for clients/patients/residents in all phases of health care.

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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