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Added 11 mins ago
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Seller Experience Manager
RBGlobal
Burnaby, BC
- Full-time
Anticipate challenges, resolve escalations quickly, and maintain trust throughout the specialist and seller journey.
Added 11 mins ago
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Senior Accountant, Treasury
Fullscript
Ottawa, ON
- Full-time
…Make it easier for practitioners to access the products they trust so they can deliver better…
Added 11 mins ago
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Private Banking Officer
BMO
London, ON
- Full-time
Identifies and recommends workflow process alternatives that can lead to improved efficiency and service levels.
Added 11 mins ago
BC
Generalist, People & Culture - Canem Systems
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Mississauga, ON · Canem Mississauga
- Full-time
Develop a rapport with employees to promote trust and open communication, providing ongoing coaching to leaders in support of human resources processes and programs.
Added 26 mins ago
Senior Associate, Social & Brand Marketing
HelloFresh
Toronto, ON
…help grow our influencer program and work with our paid social lead on creative testing. This is a pivotal role in shaping how The Pets Table shows up across channels and in building…
Added 26 mins ago
Global Mobility - Expatriate Tax - Manager - Vancouver
EY
Vancouver, BC
As a Manager within our Mobility – Expatriate Tax team, you will lead the delivery of cross‑border tax services for globally mobile employees, executives, and their employers. You will…
Added 26 mins ago
SAP SuccessFactors Consulting Manager - Technical Integrations Lead
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AB · Toronto, ON · Calgary, AB
We're seeking a dynamic and technically skilled SAP SuccessFactors Consulting Manager - Technical Integrations Lead to join our growing HR Technology practice. This role is ideal for…
Added 26 mins ago
Shop Service Technician
Nestle Operational Services Worldwide SA
Barrie, ON
We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,400+ members of Nestlé Canada celebrated for taking action…
Added 26 mins ago
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Senior Project Manager
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- Full-time
Lead multiple concurrent projects ranging from business process improvements to enterprise software implementations and technology transformation initiatives.
Added 26 mins ago
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Human Resources Business Partner (HRBP), Hospitality – River Cree Ventures Limited Partnership (RCVLP) – Open Competition
Enoch Cree Nation
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- Full-time
Lead high-volume, full-cycle recruitment for hospitality positions, including management, front-line, food and beverage, housekeeping, maintenance, and guest service roles.
Added 40 mins ago
Property Project Management Engineer
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Supports the Property Operations project management organization (PMO) with option analysis after a business case and lead project case has been selected
Added 40 mins ago
SD
Pharmacist, Hourly Part Time Day
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Waterloo, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 40 mins ago
IH
Marketing Manager
Inspired HR
Calgary, AB
- Part-time
Marketing professional services starts with helping people understand the value of expertise, relationships, and trust. You will bring Inspired HR’s story to life, showcasing our people,…
Added 40 mins ago
LC
Grocery Assistant Department Manager Full Time Day
Loblaw Companies Limited
Chatham, NB
- Full-time
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position…
Added 41 mins ago
DS
Account Executive
Delbridge Solutions
Toronto, ON
- Full-time
…transformations. Many of our clients are Fortune 1000 companies and trust Delbridge Solutions as a partner to support their business…
Added 41 mins ago
TP
Lands Manager
Trimark People Solutions
Chilliwack, BC
- Full-time
Sqwá First Nation is seeking a dedicated and experienced Lands Manager to lead the implementation of the SFN Land Code and support effective land governance on Sqwá Lands.
Added 41 mins ago
CD
Director of Information Technology
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Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
…operations to deliver practical, scalable solutions. You will lead a lean team of five IT professionals, and manage additional support from external…
Added 41 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
We invest in people and empower them to thrive. Our culture is grounded in trust and shaped by a shared belief that our best work happens together. By championing curiosity and encouraging…
Added 55 mins ago
Environmental Health & Safety Manager
Greenfield Global Inc.
Johnstown, ON
…From start-ups to the largest brands in the world, customers trust Greenfield’s extensive portfolio of premium products, regulatory expertise, and industry-leading service to improve…
Added 58 mins ago
RS
Food and Beverage Lead
Red Shores Racetrack & Casino
Charlottetown, PE
- Full-time
Reporting to the Manager of Food and Beverage, Food and Beverage Lead will be responsible for limited administrative duties and support of the F&B Supervisor in the day-to-day supervision…
Added 1 hour ago
GS
Business Development Manager – RMC Solutions
Giatec Scientific Inc.
Ottawa, ON
- Full-time
…across North America. You’ll be the person producers know and trust at…
Added 1 hour ago
LS
MARINE DIVISION MANAGER
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Salmon Arm, BC
- Full-time
Landmark Solutions Ltd. (Landmark) is growing and we’re seeking an experienced Marine Division Manager to lead our Marine Division and manage the delivery of marine and waterfront projects.…
Added 1 hour ago
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Senior Software Development Engineer, Customer Success Engineering
Remitly
Burnaby, BC
- Full-time
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most…
Added 1 hour ago
M
Loss Prevention Manager
Marriott
Toronto, ON
- Full-time
Encourages and builds mutual trust, respect, and cooperation among team members.
Added 1 hour ago
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Life Insurance Sales Agent - Leads Provided
Ratehub
Remote, Canada
- Contract
- Remote
Building rapport with new clients and strengthen existing relationships to establish a thriving trust-based client network

Remitly

Senior Software Development Engineer, Customer Success Engineering

Burnaby, BC, Canada

The starting base salary range for this position is $152,000 to $190,000 CAD. · Full-time

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Job details

Pay: The starting base salary range for this position is $152,000 to $190,000 CAD.
Job type: Full-time
Experience: 6+ years of experience in software engineering in a team environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money - we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career - we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role

The Customer Success Technologies Engineering team is dedicated to providing a seamless support experience for Remitly customers worldwide. We empower our global operations teams to ensure customers get the help they need, whenever they need it. As a member of this team, you will be directly responsible for enhancing both the customer and agent experience, ensuring frictionless access to support.

As a Senior Software Development Engineer, you will focus on driving innovation and expanding our new, next-generation Customer Success platform by architecting new workflows and launching entirely new, high-impact capabilities. You will build rich, intuitive user experiences that empower our agents and customers alike, while capitalizing on unique opportunities to integrate Agentic AI for inbound contact handling and back-office automation. This is a high-visibility role, perfect for someone passionate about making a significant impact, eager to take on ownership, and driven to learn. You will be responsible for workflows that immediately impact our core user experiences while working in tandem with world-class Product and cross-functional engineering teams.

You Will:

Lead the technical strategy and systems of the Customer Success Technology engineering team.
Contribute to the architecture and technical roadmap of our software systems, balancing short-term goals with long-term scalability and maintainability.
Uphold our high engineering standards and bring consistency to the many codebases and processes you will encounter.
Collaborate with product managers, designers, and fellow engineers to understand requirements and translate them into scalable, high-quality software solutions.
Architect and implement solutions for complex, ambiguous problems encompassing frontend interfaces, backend systems, and agentic AI applications to deliver rich user experiences, optimized contact handling, and back-office automation.
Troubleshoot and debug issues, perform root cause analysis, and implement solutions to ensure the reliability and performance of our applications
Report directly to an Engineering Manager within the Customer Success Technology organization.

You Have:

Bachelor's degree in Computer Science, Engineering, or related field; or equivalent work experience.
6+ years of experience in software engineering in a team environment
Experience as a lead, working on both the frontend, backend, and anything it takes and delight users both internally and externally
Experience leading other engineers on large features in collaboration with Product Management and other partners.
Exposure to DevOps practices and CI/CD pipelines
Hands-on experience leveraging modern AI development tools (such as Claude Code, GitHub Copilot, or Cursor) to accelerate development, debugging, and code optimization.
Experience or exposure to AI engineering applications is a nice to have!

Compensation Details. The starting base salary range for this position is $152,000 to $190,000 CAD. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

4 weeks' vacation
Health, dental, and vision + RRSP plan with company matching
Paid parental, medical, military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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More about this job

Responsibilities

Lead the technical strategy and architecture for the Customer Success Technology engineering team to enhance customer and agent experiences. Develop scalable software solutions, including frontend, backend, and agentic AI applications, while collaborating with cross-functional teams.

Requirements

Requires a bachelor's degree in Computer Science or related field and at least 6 years of software engineering experience. Candidates must have experience leading large features and working with both frontend and backend systems.

Skills

Software engineering
System architecture
Frontend development
Backend development
Agentic AI
DevOps
CI/CD pipelines
Technical strategy
Debugging
Root cause analysis
Scalability
Maintainability
GitHub Copilot
Claude Code
Cursor

Benefits

4 weeks' vacation
Health insurance
Dental insurance
Vision insurance
RRSP plan with company matching
Paid parental leave
Paid medical leave
Paid military leave
Paid family care leave
Mental health benefits
Family forming benefits
Employee stock purchase plan
Continuing education benefits
Travel benefits

Visa sponsorship

Not detected in the job text

Keywords

Software Development Engineer
Customer Success
Engineering
System Architecture
Frontend
Backend
Agentic AI
DevOps
CI/CD
Scalability
Maintainability
Technical Roadmap
Automation
Financial Services
Remitly
Claude Code
GitHub Copilot
Cursor
Product Management
User Experience
Debugging
Root Cause Analysis
Hybrid Work
Software Engineering
Technology

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