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Renfrew Victoria Hospital

IT System Support Worker I (Junior)

Renfrew, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: 2 years’ related experience is required
Posting language: English
Posted: Nov 4, 2026

Original job description

Our staff love working at RVH.

We all share the same purpose – to provide the best possible health care experience for our patients and their families.

Are you already an employee at RVH?

Internal applicants should log in to the intranet job posting page to view additional listings.

If you are looking for a different position that isn’t posted here, send your CV to hr@renfrewhosp.com to be considered for other opportunities that come up.

Current Opportunities

Back to Job Opportunities

IT System Support Worker I (Junior)

Job Posting Number:

26-123

Department:

Information Technology

Status:

Permanent, Full Time

Salary Scale:

$31.48 - $32.33

Posting Date:

2026-11-04 12:00

Closing Date:

2026-11-18 12:00

Description

Extra Information:

RENFREW VICTORIA HOSPITAL

IT System Support Worker II

The Renfrew Victoria Hospital (RVH) is a 55-bed, fully accredited facility located just 45 minutes west of Ottawa, serving a catchment area of over 60,000. Part of the Renfrew and Area Health Village, RVH provides medical, surgical and complex continuing care as well as extensive ambulatory care with over 30,000 emergency and clinic visits per year.

In this role you will enjoy perks like HOOPP pension, generous health & benefits package (for you and your family), an on-site modern gym open 24/7, and outstanding staff recognition, appreciation and wellness activities. We offer an Education Fund accessible for all employees each year to further their education and certifications.

We are people who provide excellent care for patients and their families, who support each other and our teams, keep each other safe, and are committed to our reputation as a model of excellence in health care. We are very proud of our high retention of staff and are continuously grateful for the amazing support of our community.

Come join us! We are hiring a Permanent, Full-Time Junior IT System Support Worker.

Pay Grid: $31.48 -$32.33/hour

Union: CUPE

Posing Number: 26-123

The System Support Worker I, junior support, is responsible to assist the Director of Information Technology and Senior System Support Worker, and respond to first level support calls; monitor backups to ensure data integrity; configure new PC’s for the hospital environment; configure and maintain help desk applications, document IT related procedures, complete IT related projects as assigned, and other entry level duties in a manner consistent with RVH’s mission, vision and values.

Qualifications

Qualifications:

If you do not meet all requirements, but think you would excel in this role, we encourage you to apply anyway.

Graduate of an approved minimum 2-year Community College course with a relevant degree or diploma (e.g., Computer Science, Telecommunications, etc.) Equivalent experience will be considered.
2 years’ related experience is required
Ability to learn and support new applications.
Able to make decisions independently, prioritize and carry out various job functions ensuring all deadlines are met in a timely fashion.
Excellent attention to detail and applications training skills
Excellent telephone, written and in-person communication and interpersonal skills
Effective problem-solving abilities as well as a commitment to quality
Able to perform the duties within the working conditions of the work area including frequent interruptions; occasional heavy physical effort required such as lifting or moving equipment (maximum of 40 pounds)
Able to make decisions independently, prioritize and carry out various job functions ensuring all deadlines are met in a timely fashion
Must hold a valid Ontario driver’s license for travel within the region
Must be available to work off-site as appropriate and/or required
Participate in on-call schedule including evenings and weekends.

Graduate of an approved minimum 2-year Community College course with a relevant degree or diploma (e.g., Computer Science, Telecommunications, etc.) Equivalent experience will be considered.
2 years’ related experience is required
Ability to learn and support new applications.
Able to make decisions independently, prioritize and carry out various job functions ensuring all deadlines are met in a timely fashion.
Excellent attention to detail and applications training skills
Excellent telephone, written and in-person communication and interpersonal skills
Effective problem-solving abilities as well as a commitment to quality
Able to perform the duties within the working conditions of the work area including frequent interruptions; occasional heavy physical effort required such as lifting or moving equipment (maximum of 40 pounds)
Able to make decisions independently, prioritize and carry out various job functions ensuring all deadlines are met in a timely fashion
Must hold a valid Ontario driver’s license for travel within the region
Must be available to work off-site as appropriate and/or required
Participate in on-call schedule including evenings and weekends.

Everyone is Welcome

RVH is dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team. This position is open due to a newly created position.

Qualified applicants are invited to submit their resumes to hr@renfrewhosp.com , on our website at www.renfrewhosp.com/jobpostings. Compliance with RVH vaccination policy and a recent satisfactory criminal record check are required. Only candidates selected for interview will be contacted. RVH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applicants requiring accommodation should contact Human Resources at (613) 432-4851.

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Only candidates selected for interview will be contacted. All new hires are required to obtain a Police Record Check or a Vulnerable Sector Check valid from within the last six (6) months, as well as their immunization status/immunity to a select group of communicable illnesses (including having received full COVID-19 vaccination at least 14 days ago) as a pre-condition of employment.

All information provided will be kept confidential. RVH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applicants requiring accommodation should contact Human Resources at (613) 432-4851, extension 275 or by emailing HR@renfrewhosp.com

RVH is an approved employer of the CNO Supervised Practice Experience Partnership program. SPEP-eligible Internationally Educated Nurses (IENs) are welcome to apply.

Apply About employer

More about this job

Responsibilities

Provide first-level IT support and assist the Director of Information Technology and Senior System Support Worker. Monitor backups, configure hospital PCs and help desk applications, document IT procedures, and complete assigned IT projects.

Requirements

A relevant degree or diploma from a minimum two-year community college program is required, although equivalent experience may be considered; two years of related experience is also required. Applicants need strong communication, problem-solving, prioritization, and attention-to-detail skills, a valid Ontario driver's license, and availability for off-site work and an evening and weekend on-call schedule.

Skills

First-Level IT Support
Backup Monitoring
Data Integrity
PC Configuration
IT Procedure Documentation
Application Support
Application Training
Problem-Solving
Prioritization
Attention to Detail
Written Communication
Telephone Communication
Interpersonal Communication
Independent Decision-Making
Customer Support

Benefits

HOOPP Pension
Health and Benefits Package
On-Site Gym
Education Fund
Staff Recognition and Wellness Activities

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Hospital IT
First-Level Support
Help Desk
Backup Monitoring
Data Integrity
PC Configuration
Help Desk Applications
Application Support
IT Procedure Documentation
IT Projects
Computer Science
Telecommunications
Application Training
Problem-Solving
Prioritization
On-Call Support
Ontario Driver's License
Healthcare
CUPE

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