IT System Support Worker I (Junior)
- Renfrew, ON, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- 2 years’ related experience is required
- Posting language
- English
- Posted
Original job description
Our staff love working at RVH.
We all share the same purpose – to provide the best possible health care experience for our patients and their families.
Are you already an employee at RVH?
Internal applicants should log in to the intranet job posting page to view additional listings.
If you are looking for a different position that isn’t posted here, send your CV to hr@renfrewhosp.com to be considered for other opportunities that come up.
Current Opportunities
Back to Job Opportunities
IT System Support Worker I (Junior)
Job Posting Number:
26-123
Department:
Information Technology
Status:
Permanent, Full Time
Salary Scale:
$31.48 - $32.33
Posting Date:
2026-11-04 12:00
Closing Date:
2026-11-18 12:00
Description
Extra Information:
RENFREW VICTORIA HOSPITAL
IT System Support Worker II
The Renfrew Victoria Hospital (RVH) is a 55-bed, fully accredited facility located just 45 minutes west of Ottawa, serving a catchment area of over 60,000. Part of the Renfrew and Area Health Village, RVH provides medical, surgical and complex continuing care as well as extensive ambulatory care with over 30,000 emergency and clinic visits per year.
In this role you will enjoy perks like HOOPP pension, generous health & benefits package (for you and your family), an on-site modern gym open 24/7, and outstanding staff recognition, appreciation and wellness activities. We offer an Education Fund accessible for all employees each year to further their education and certifications.
We are people who provide excellent care for patients and their families, who support each other and our teams, keep each other safe, and are committed to our reputation as a model of excellence in health care. We are very proud of our high retention of staff and are continuously grateful for the amazing support of our community.
Come join us! We are hiring a Permanent, Full-Time Junior IT System Support Worker.
Pay Grid: $31.48 -$32.33/hour
Union: CUPE
Posing Number: 26-123
The System Support Worker I, junior support, is responsible to assist the Director of Information Technology and Senior System Support Worker, and respond to first level support calls; monitor backups to ensure data integrity; configure new PC’s for the hospital environment; configure and maintain help desk applications, document IT related procedures, complete IT related projects as assigned, and other entry level duties in a manner consistent with RVH’s mission, vision and values.
Qualifications
Qualifications:
If you do not meet all requirements, but think you would excel in this role, we encourage you to apply anyway.
RVH is dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team. This position is open due to a newly created position.
Qualified applicants are invited to submit their resumes to hr@renfrewhosp.com , on our website at www.renfrewhosp.com/jobpostings. Compliance with RVH vaccination policy and a recent satisfactory criminal record check are required. Only candidates selected for interview will be contacted. RVH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applicants requiring accommodation should contact Human Resources at (613) 432-4851.
Qualifications:
If you do not meet all requirements, but think you would excel in this role, we encourage you to apply anyway.
RVH is dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team. This position is open due to a newly created position.
Qualified applicants are invited to submit their resumes to hr@renfrewhosp.com , on our website at www.renfrewhosp.com/jobpostings. Compliance with RVH vaccination policy and a recent satisfactory criminal record check are required. Only candidates selected for interview will be contacted. RVH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applicants requiring accommodation should contact Human Resources at (613) 432-4851.
Apply
We are processing your submission.
Please do not press back or refresh.
Only candidates selected for interview will be contacted. All new hires are required to obtain a Police Record Check or a Vulnerable Sector Check valid from within the last six (6) months, as well as their immunization status/immunity to a select group of communicable illnesses (including having received full COVID-19 vaccination at least 14 days ago) as a pre-condition of employment.
All information provided will be kept confidential. RVH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applicants requiring accommodation should contact Human Resources at (613) 432-4851, extension 275 or by emailing HR@renfrewhosp.com
RVH is an approved employer of the CNO Supervised Practice Experience Partnership program. SPEP-eligible Internationally Educated Nurses (IENs) are welcome to apply.
We all share the same purpose – to provide the best possible health care experience for our patients and their families.
Are you already an employee at RVH?
Internal applicants should log in to the intranet job posting page to view additional listings.
If you are looking for a different position that isn’t posted here, send your CV to hr@renfrewhosp.com to be considered for other opportunities that come up.
Current Opportunities
Back to Job Opportunities
IT System Support Worker I (Junior)
Job Posting Number:
26-123
Department:
Information Technology
Status:
Permanent, Full Time
Salary Scale:
$31.48 - $32.33
Posting Date:
2026-11-04 12:00
Closing Date:
2026-11-18 12:00
Description
Extra Information:
RENFREW VICTORIA HOSPITAL
IT System Support Worker II
The Renfrew Victoria Hospital (RVH) is a 55-bed, fully accredited facility located just 45 minutes west of Ottawa, serving a catchment area of over 60,000. Part of the Renfrew and Area Health Village, RVH provides medical, surgical and complex continuing care as well as extensive ambulatory care with over 30,000 emergency and clinic visits per year.
In this role you will enjoy perks like HOOPP pension, generous health & benefits package (for you and your family), an on-site modern gym open 24/7, and outstanding staff recognition, appreciation and wellness activities. We offer an Education Fund accessible for all employees each year to further their education and certifications.
We are people who provide excellent care for patients and their families, who support each other and our teams, keep each other safe, and are committed to our reputation as a model of excellence in health care. We are very proud of our high retention of staff and are continuously grateful for the amazing support of our community.
Come join us! We are hiring a Permanent, Full-Time Junior IT System Support Worker.
Pay Grid: $31.48 -$32.33/hour
Union: CUPE
Posing Number: 26-123
The System Support Worker I, junior support, is responsible to assist the Director of Information Technology and Senior System Support Worker, and respond to first level support calls; monitor backups to ensure data integrity; configure new PC’s for the hospital environment; configure and maintain help desk applications, document IT related procedures, complete IT related projects as assigned, and other entry level duties in a manner consistent with RVH’s mission, vision and values.
Qualifications
Qualifications:
If you do not meet all requirements, but think you would excel in this role, we encourage you to apply anyway.
- Graduate of an approved minimum 2-year Community College course with a relevant degree or diploma (e.g., Computer Science, Telecommunications, etc.) Equivalent experience will be considered.
- 2 years’ related experience is required
- Ability to learn and support new applications.
- Able to make decisions independently, prioritize and carry out various job functions ensuring all deadlines are met in a timely fashion.
- Excellent attention to detail and applications training skills
- Excellent telephone, written and in-person communication and interpersonal skills
- Effective problem-solving abilities as well as a commitment to quality
- Able to perform the duties within the working conditions of the work area including frequent interruptions; occasional heavy physical effort required such as lifting or moving equipment (maximum of 40 pounds)
- Able to make decisions independently, prioritize and carry out various job functions ensuring all deadlines are met in a timely fashion
- Must hold a valid Ontario driver’s license for travel within the region
- Must be available to work off-site as appropriate and/or required
- Participate in on-call schedule including evenings and weekends.
RVH is dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team. This position is open due to a newly created position.
Qualified applicants are invited to submit their resumes to hr@renfrewhosp.com , on our website at www.renfrewhosp.com/jobpostings. Compliance with RVH vaccination policy and a recent satisfactory criminal record check are required. Only candidates selected for interview will be contacted. RVH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applicants requiring accommodation should contact Human Resources at (613) 432-4851.
Qualifications:
If you do not meet all requirements, but think you would excel in this role, we encourage you to apply anyway.
- Graduate of an approved minimum 2-year Community College course with a relevant degree or diploma (e.g., Computer Science, Telecommunications, etc.) Equivalent experience will be considered.
- 2 years’ related experience is required
- Ability to learn and support new applications.
- Able to make decisions independently, prioritize and carry out various job functions ensuring all deadlines are met in a timely fashion.
- Excellent attention to detail and applications training skills
- Excellent telephone, written and in-person communication and interpersonal skills
- Effective problem-solving abilities as well as a commitment to quality
- Able to perform the duties within the working conditions of the work area including frequent interruptions; occasional heavy physical effort required such as lifting or moving equipment (maximum of 40 pounds)
- Able to make decisions independently, prioritize and carry out various job functions ensuring all deadlines are met in a timely fashion
- Must hold a valid Ontario driver’s license for travel within the region
- Must be available to work off-site as appropriate and/or required
- Participate in on-call schedule including evenings and weekends.
RVH is dedicated to building an inclusive workforce that comprises individuals who have an array of identities, abilities, background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people feel welcome, can reach their full potential, and contribute their unique perspectives and experience to the success of the team. This position is open due to a newly created position.
Qualified applicants are invited to submit their resumes to hr@renfrewhosp.com , on our website at www.renfrewhosp.com/jobpostings. Compliance with RVH vaccination policy and a recent satisfactory criminal record check are required. Only candidates selected for interview will be contacted. RVH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applicants requiring accommodation should contact Human Resources at (613) 432-4851.
Apply
We are processing your submission.
Please do not press back or refresh.
Only candidates selected for interview will be contacted. All new hires are required to obtain a Police Record Check or a Vulnerable Sector Check valid from within the last six (6) months, as well as their immunization status/immunity to a select group of communicable illnesses (including having received full COVID-19 vaccination at least 14 days ago) as a pre-condition of employment.
All information provided will be kept confidential. RVH is an equal opportunity employer, committed to meeting needs under the Canadian Charter of Rights and Freedom, the Ontario Human Rights Code, and the Accessibility for Ontarians with Disabilities Act. Applicants requiring accommodation should contact Human Resources at (613) 432-4851, extension 275 or by emailing HR@renfrewhosp.com
RVH is an approved employer of the CNO Supervised Practice Experience Partnership program. SPEP-eligible Internationally Educated Nurses (IENs) are welcome to apply.
More about this job
Responsibilities
Provide first-level IT support and assist the Director of Information Technology and Senior System Support Worker. Monitor backups, configure hospital PCs and help desk applications, document IT procedures, and complete assigned IT projects.
Requirements
A relevant degree or diploma from a minimum two-year community college program is required, although equivalent experience may be considered; two years of related experience is also required. Applicants need strong communication, problem-solving, prioritization, and attention-to-detail skills, a valid Ontario driver's license, and availability for off-site work and an evening and weekend on-call schedule.
Skills
- First-Level IT Support
- Backup Monitoring
- Data Integrity
- PC Configuration
- IT Procedure Documentation
- Application Support
- Application Training
- Problem-Solving
- Prioritization
- Attention to Detail
- Written Communication
- Telephone Communication
- Interpersonal Communication
- Independent Decision-Making
- Customer Support
Benefits
- HOOPP Pension
- Health and Benefits Package
- On-Site Gym
- Education Fund
- Staff Recognition and Wellness Activities
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Healthcare
Keywords
- Information Technology
- Hospital IT
- First-Level Support
- Help Desk
- Backup Monitoring
- Data Integrity
- PC Configuration
- Help Desk Applications
- Application Support
- IT Procedure Documentation
- IT Projects
- Computer Science
- Telecommunications
- Application Training
- Problem-Solving
- Prioritization
- On-Call Support
- Ontario Driver's License
- Healthcare
- CUPE