Leasing Operation Manager

RentBolt · Montreal, Quebec

RentBolt is a fast-growing, large scale multi-residential leasing company. By combining in-house marketing systems and network of leasing agents, our team provides lease-up and leasing services for thousands of properties across Quebec.

RentBolt is one of the largest residential lease signers in the country.

In Montreal, our leasing agents work in a dynamic environment across thousands of listings. They rely on continuous sales training, accurate availability, clear instructions, and an operations team that can move quickly when a deal needs attention.

As our Leasing Operations Manager, you combine great sales, customer service, and operational skills to run the day-to-day operations that make this possible. You’ll work directly with our clients, leasing managers, agents, and leadership.

The ideal candidate is highly ambitious, and seeks to evolve into a leadership role in a company bringing an innovative solution to the leasing market.

Role & responsability

• Property onboarding and inventory. Lead the handoff from business development when a landlord joins RentBolt. Set up each building on our proprietary platform, and verify that agents have what they need before launch.
• Vacancy updates and data integration. Manage incoming spreadsheets and data feeds. Keep unit availability and pricing current, investigate discrepancies, and improve how recurring updates are imported and checked.
• Customer service and leasing support. Be a dependable point of contact for operational requests. Work with landlords and leasing managers to resolve access issues, clarify requirements, and move stalled applications forward. Keep the people involved updated through resolution.
• Leases and documentation. Prepare leases using approved terms, maintain landlord-specific templates, coordinate signatures, and verify that completed files are ready for billing.
• Recruitment and training coordination. Manage the recruiting pipeline from application through onboarding. Coordinate interviews and training with leasing managers, track candidate progress, and make sure new agents have the tools, access, and building knowledge to start taking leads.
• Systems and access. Manage permissions across RentBolt’s platform, monday.com, and shared tools. Coordinate account setup and removal, troubleshoot workflow issues, and work with technical support when a fix is needed.
• Commission tracking and payment. Reconcile signed leases against commission records, verify amounts and splits, resolve discrepancies, and coordinate accurate, timely payments with finance.
• Executive reporting and process improvement. Give leadership a concise weekly view of leasing activity, stalled files, inventory issues, and recruiting progress. Flag material issues early with a recommended next step. When the same problem keeps coming up, identify the cause and improve the process.

What you bring:

• Experience owning day-to-day operations in residential leasing, property management, or another high-volume, client-facing business.
• 3–5 years of experience in sales, leasing, real estate operations, or property management. We are open to a background in customer service as long as you have strong people / administrative skills.
• Sound commercial judgment. You can recognize when a delayed answer could cost a lease or affect a commercial relationship and prioritize accordingly.
• Strong communication skills. You can handle a difficult client call, give clear direction, and brief leadership on what needs a decision.
• Confidence working with spreadsheets, CRM or workflow platforms, and reporting tools. You’re comfortable tracing a discrepancy back to its source.
• A track record of coordinating people and delivering results independently, especially when the next step hasn’t been spelled out.
• Willing to go the extra mile.

Compensation & opportunity for growth

• Competitive base salary
• Uncapped performance add-ons
• OTE can exceed $125,000 a year
• $85,000 - $105,000 a year range.
• Hybrid work setting
• Clear path to senior leadership as the company expands
• Casual work environment & company events

You’ll have room to shape how RentBolt operates in Montreal. As you learn the portfolio and demonstrate that you can run the operation independently, the role can grow into broader regional operations leadership.