Operations Manager

Role Description The Operations Manager at RentBolt is a full-time, on-site role based in Montreal, QC. The person in this role will oversee daily operational activities, ensuring workflows, processes, and resources are optimized for efficiency and quality. Responsibilities include coordinating cross-functional teams, managing schedules and workload allocation, monitoring performance metrics, and implementing process improvements. The Operations Manager will support budget and resource planning, oversee vendor and partner relationships, and ensure operational compliance with internal policies and relevant regulations. This role also involves problem-solving operational issues, reporting on key performance indicators to leadership, and contributing to strategic planning to support RentBolt’s growth.

Qualifications

• Demonstrated experience in operations management or a similar role, including ownership of day-to-day processes, performance monitoring, and continuous improvement initiatives.
• Strong leadership and people-management skills, with the ability to coach team members, build collaborative relationships, and manage cross-functional projects.
• Bachelor or certificate in business, operations or similar field, with 4+ years of experience in operations coordination & management, preferably in real estate or multi-family.
• Solid analytical and organizational abilities, including proficiency with data-driven decision-making, prioritization, and time management in a fast-paced environment.
• Effective communication skills, both written and verbal, with the ability to present operational insights to stakeholders and facilitate clear coordination across teams.
• Comfort with technology and operations tools (e.g., project management software, reporting dashboards), and willingness to learn new platforms.
• Experience working on-site in an operations or facilities-focused context, with familiarity in resource planning, vendor coordination, and basic risk or compliance management..
• Prior experience in real estate, property management, or a service-oriented industry is an asset, as is bilingual proficiency in English and French for the Montreal market.