Branch Manager
- Halifax, NS, Canada
$85,000 to $95,000 CAD / year · Full-time
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Job details
- Pay
- $85,000 to $95,000 CAD / year
- Job type
- Full-time
- Apply by
- Positions available
- 1
- Posting language
- English
- Posted
Original job description
Number of vacancies: 1
The job advertisement is for an existing position
Salary Range: $95000-$108000 Annually
Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.
Responsibilities
Under the supervision of the Regional Director, the duties and responsibilities of the Branch Manager include, but are not limited to, the following:
- Direct the day-to-day activities of the Operations Managers
- Manage and grow provincial accounts
- Build and maintain relationships with key clients
- Assist Regional Director with revenue growth, employee and customer retention
- Respond to new customer sales requests and inquiries
- Manage existing customer service requests, inquiries and escalations
- Ability to provide support in managing employee or customer issues that Operations Managers may have
- Be knowledgeable of technical data concerning pesticides used, and their application in accordance to the label
- Learn and provide technical know-how on leading industry trends
- Implement company programs, initiatives, and current operational guidelines
- Accountable for operating within company and business unit policies and procedures; create an environment that motivates employees to be successful
- Maintain Inventory Control, including ordering; truck and account audits; warehouse inventory counts etc.
- Perform other duties as required
- 5 years industry experience, or equivalent combination of education is an asset
- 5 years' experience managing managers in a fast-paced environment required
- Strong Business acumen
- Ability managing and leading assigned projects and employees
- Ability to manage administrative duties along with field work
- Excellent organizational and time management
- Proficiency in written and verbal communication
- Excellence in clear and concise feedback, performance management and coaching
- Attention to detail and analytical skills
- Knowledge of Microsoft Office and Google applications (Word, Excel, Outlook, PowerPoint/ Documents, Sheets, Gmail, and Slides) at an intermediate level
- Valid driver's License
- Valid Pest Control License or willing to obtain
- High school diploma; university degree preferred
- Licenses/certificates as required by federal and provincial regulations
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Ability to work at heights and lift in excess of fifty pounds
A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.
- You are paid during your training, and any certifications you require the company will pay for!
- Company vehicle! You can reduce the expense of paying for gas or insurance on your personal vehicle.
- Company phone! A work phone and monthly plan is provided for you, which can be used for personal use. So, ditch the phone bill and save some more cash.
- Uniforms are provided, so you do not need to pay for your own work clothes.
- We pay for 100% of the cost of your steel toes, once per year.
- We have a matching RRSP program up to 3.5% of your base salary per year!
- Paid sick AND vacation days!
We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy
Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.
More about this job
Responsibilities
Direct branch operations managers, grow provincial accounts, and support revenue growth and employee and customer retention. Manage customer inquiries and escalations, operational programs, inventory controls, and employee or customer issues while maintaining compliance with company policies and pesticide application requirements.
Requirements
Requires five years of experience managing managers in a fast-paced environment; five years of industry experience or equivalent education is an asset. Candidates need strong business, leadership, communication, organizational, and analytical skills, a valid driver's license, and a valid pest control license or willingness to obtain one; a high school diploma is required and a university degree is preferred.
Skills
- Operations Management
- Managing Managers
- Business Acumen
- Account Management
- Revenue Growth
- Employee Retention
- Customer Retention
- Sales Support
- Customer Service
- Project Management
- Inventory Control
- Performance Management
- Coaching And Feedback
- Microsoft Office And Google Applications
Benefits
- Performance Incentives
- Paid Training
- Company Vehicle
- Company Phone And Monthly Plan
- Uniforms Provided
- Steel-Toe Boots Reimbursement
- Matching RRSP Contributions Up To 3.5%
- Paid Sick Days
- Paid Vacation Days
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Environmental & Sustainability
- Sales
- Customer Service & Support
Keywords
- Pest Control
- Environmental Services
- Branch Operations
- Operations Management
- Provincial Accounts
- Account Management
- Client Relationships
- Revenue Growth
- Employee Retention
- Customer Retention
- Customer Service
- Sales Inquiries
- Customer Escalations
- Pesticides
- Pesticide Application
- Technical Data
- Industry Trends
- Operational Guidelines
- Inventory Control
- Truck Audits
- Warehouse Inventory
- Project Management
- Performance Management
- Coaching
- Microsoft Office
- Google Applications
- Valid Driver's License
- Pest Control License
- Work At Heights