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Added 20 hours ago
Bilingual Customer Experience Representative
Techtronic Industries Canada Inc.
Toronto, ON
Full-time
We are looking for an enthusiastic and experienced individual to fill the role of Customer Experience Representative. The Customer Experience Representative will be responsible for…
Added 1 day ago
Bilingual Customer Experience Representative
Ainsworth Inc
Mississauga, ON
Full-time
GDI Ainsworth is looking for Bilingual candidates (English/French-speaking) who enjoy challenges and who love helping customers. We offer the opportunity to learn and develop your skills…
BILINGUAL CUSTOMER EXPERIENCE REPRESENTATIVE
Crown Lift Trucks ULC
Montreal, QC
$52,000 to $55,000 CAD / year
Full-time
Are you bilingual and passionate about delivering outstanding customer experiences? Looking to build a career with a company that invests in your growth?
Bilingual Customer Experience Representative
JD Sports Canada
Vancouver, BC
Full-time
We are looking for a Bilingual Customer Experience Representative to join our Vancouver HQ team! Our Customer Experience Representatives will develop a best-in-class online experience for…
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc
Ottawa, ON
Full-time
We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to…
Bilingual Customer Experience Representative
Canon Canada
Brampton, ON
Full-time
The Representative Customer Experience role acts as a primary point of contact, facilitating seamless onboarding and proactive outreach for new and established accounts. By monitoring…
Bilingual Customer Experience Representative (English/French) - Part-Time
Superior Plus Propane Talent Acquisition
Winnipeg, MB · Sudbury, ON · Calgary, AB · Greater Sudbury, ON
Part-time
Customer Experience Representative (Advanced Support)
Bilingual Customer Experience Representative
Superior Plus Propane Talent Acquisition
Winnipeg, MB · Sudbury, ON · Calgary, AB · Greater Sudbury, ON
Customer Experience Representative (Advanced Support)
Bilingual Customer Experience Representative (English/French) - Part-Time
Superior Plus Propane Talent Acquisition
Ottawa, ON · Cambridge, ON · ON
Part-time
Customer Experience Representative (Advanced Support)
Bilingual Customer Experience Representative (English/French) - Full-Time
Superior Plus Propane Talent Acquisition
Winnipeg, MB · Ottawa, ON · Cambridge, ON · Calgary, AB · ON
Full-time
Customer Experience Representative (Advanced Support)
Bilingual Customer Service Representative
Bilingual Source
Mississauga, ON
Full-time
Job Opportunity: Bilingual Customer Service Representative
Représentant(e) de l'Expérience Client | Customer Experience Representative
Keurig Dr Pepper
Montreal, QC
Full-time
Représentant(e) de l'Expérience Client | Customer Experience Representative
Keurig Dr Pepper Canada
Montreal, QC
Full-time
Bilingual Customer Service Representative
Hays
Calgary, AB
Contract
As a Bilingual Customer Service Representative, you will provide exceptional customer service and relationship management to existing and prospective wholesale customers across a national…
Bilingual Customer Service Representative
Hays
Montreal, QC
$20 to $22 CAD / hour
Contract
A well-established organization operating within the home improvement and customer engagement space is seeking multiple Bilingual Customer Service Representatives to support increased…
Bilingual Customer Service Representative
Hays
Toronto, ON
$20 to $22 CAD / hour
Contract
A well-established organization operating within the home improvement and customer engagement space is seeking multiple Bilingual Customer Service Representatives to support increased…
Customer Service Representative - Bilingual (French)
Uline
Cambridge, ON · Hamilton, ON · Milton, ON · Mississauga, ON · Toronto, ON
Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Représentant(e) de l'Expérience Client | Customer Experience Representative
Keurig Dr Pepper
Montreal, Quebec
Full-time
Actual placement within the compensation range may vary depending on experience, skills,
Added 1 day ago
Bilingual Customer Service Representative
Kohl & Frisch Limited
Toronto, ON
Full-time
POSITION: Bilingual Customer Service Representative
Bilingual Customer Service Representative
Recrute Action
QC · Montréal, Laval, Québec
Contract
Customer service experience and strong customer service skills.
Bilingual Customer Service Representative
Outlier
Toronto, ON
Up to $19 CAD / hour
Part-time
Bilingual Customer Service Representative – Passport Health
Customer Experience Representative
Rentokil Initial
Concord, ON
$43,000 to $45,750 CAD / year
Contract
Rentokil-Terminix is currently seeking an experienced Customer Experience Representative to be a part of our fast-paced team. This is an onsite position based out of our Saint John's office.
Customer Experience Representative
Rentokil Initial
Concord, ON
$43,000 to $45,750 CAD / year
Full-time
Rentokil-Terminix is currently seeking an experienced Customer Experience Representative to be a part of our fast-paced team. This is an onsite position based out of our Saint John's office.
Customer Experience Representative
Rentokil Initial
Concord, ON
Contract
Rentokil-Terminix is currently seeking an experienced Customer Experience Representative to be a part of our fast-paced team. This is an onsite position based out of our Saint John's office.
Customer Experience Representative
Rentokil Initial
Concord, ON
Full-time
Rentokil-Terminix is currently seeking an experienced Customer Experience Representative to be a part of our fast-paced team. This is an onsite position based out of our Saint John's office.

Rentokil Initial

Customer Experience Representative

Concord, ON, Canada

Pay: Salary: $43,000 - $45,750 annually
Job type: Contract
Posting language: English
Posted: Aug 18, 2026

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Original job description

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

Rentokil-Terminix is currently seeking an experienced Customer Experience Representative to be a part of our fast-paced team. This is an onsite position based out of our Saint John's office.

Address: 99 Locke St, Concord, ON L4K 3Z9

Salary: $43,000 - $45,750 annually

Work hours: 8 am - 5 pm EST

Duration - 12-18 months contract

The duties and responsibilities of the Customer Experience Representative include, but are not limited to, the following:

 Maintaining strong customer relationships by handling questions and concerns with speed

and professionalism

 Receiving and placing customer service telephone calls, completing web forms and responding to emails

 Entering and processing orders for new and existing customers

 Investigating issues and resolving customer complaints

 Updating and managing customer databases

 Actively promoting Terminix products and services

 Monitoring the route and status of field technicians to coordinate and prioritize their schedule

 Relaying work orders, messages, and information to and from technicians and field management

 Constantly improving results by adhering to a philosophy of service excellence, and following business processes

 Providing an outstanding customer experience to all customers

 Available to work as required based on customer needs

 Performing other duties

 Persuasive communication skills and lots of personality!

 Sales oriented, has the ability to identify sales opportunities within a service environment

 Energetic, positive and self motivated

 Naturally empathetic, with the ability to build a strong rapport

 Excellent communication skills - both verbal and written

 Professional demeanor, stellar phone etiquette

 Able to perform successfully in a high paced, results-oriented environment

 Ability to build relationships and communicate with a broad range of people

 Well organized, energetic and reliable

 Ability to work independently in a busy environment

 Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

 At least one year’s experience in a Call Centre role answering phone calls and emails

 Proficient with Microsoft Office, Outlook and other applicable computer programs

 Bilingual English/French an asset

 High school diploma – College preferred

 Will have to undergo a criminal background check

 Will be required to wear a headset, input data and sit for long periods of time

You are paid during your training!
Great benefits - Medical, Dental, and Vision
Employer-matched RRSP program up to 3.5% of your base salary per year
Paid sick and vacation days
Short and long-term disability
Life Insurance
Competitive compensation
ON DEMAND PAY! Have access to your paycheque as soon as it is earned!

Rentokil-Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

Rentokil Canada Corporation is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Canada Corporation is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, or assistance with work permit renewals.

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More about this job

Responsibilities

The Customer Experience Representative is responsible for managing customer relationships, processing orders, and resolving complaints via phone, email, and web forms. They also coordinate field technician schedules and actively promote company products and services.

Requirements

Candidates must have at least one year of call center experience and proficiency in Microsoft Office and Outlook. A high school diploma is required, with a preference for college education, and the ability to pass a criminal background check.

Skills

Customer service
Communication skills
Sales
Data entry
Relationship building
Problem solving
Conflict resolution
Microsoft Office
Outlook
Time management
Professionalism
Phone etiquette
Bilingualism
Organization
Empathy

Benefits

Medical insurance
Dental insurance
Vision insurance
Employer-matched RRSP program
Paid sick days
Paid vacation days
Short-term disability
Long-term disability
Life insurance
On demand pay

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Pest Control
Call Centre
Data Entry
Microsoft Office
Outlook
Sales
Relationship Management
Field Technician Coordination
Service Excellence
Communication
Bilingual
RRSP
Disability Insurance
Life Insurance
On-site
Contract

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