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Added 1 day ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
…a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data…
Added 1 day ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
…a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data…
Added 1 day ago
PJ
Personal Training Manager (Multi- Campus)
Prosserman JCC
Maple, ON
- $65,000 to $75,000 CAD / year
- Full-time
Develop and implement strategies to increase revenue, client acquisition, program participation, and long-term retention.
Added 1 day ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 day ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Full-time
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 day ago
SH
Clerk III- HIS
Shared Health-Soins Communs
Brandon, MB
- Internship
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 day ago
SH
Clerk III - Health Information
Shared Health-Soins Communs
Brandon, MB
- Internship
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 day ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 day ago
Clerk III - Health Information
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 day ago
Clerk III- HIS
Winnipeg Regional Health Authority
Brandon, MB
Reporting to the Manager, Health Information Services, the Clerk III Health Information is responsible for the accurate and timely registration and associated processing on the admission/…
Added 1 day ago
SM
IT System Administrator
Swish Maintenance Limited
Peterborough, ON
- Full-time
The position plays a key role in ensuring system availability, network connectivity, data integrity, and cybersecurity readiness. Responsibilities include proactively identifying and…
Added 1 day ago
EP
Sales & Business Development Representative
East Penn Canada
Mississauga, ON
- Full-time
Results‑based rewards with annual merit increases, profit sharing, and a deferred profit‑sharing program to support long‑term financial goals
Added 1 day ago
SC
Human Resources Business Partner - Labour Relations
Southbridge Care Homes
ON · Ontario, Canada
- $75,000 to $85,000 CAD / year
- Full-time
…employee and labour relations, day to day HR matters, and HR program delivery. By collaborating with the Senior HRBP and peers, the HRBP contributes to initiatives that promote a positive,…
Added 1 day ago
TR
Director, Annual Giving
The Royal Conservatory of Music
Toronto, ON
- $118,000 to $128,000 CAD / year
- Full-time
…annual giving plan that aligns donor acquisition, participation, retention, upgrading and annual-program activity with RCM’s institutional fundraising objectives. The role leads the annual…
Added 1 day ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 day ago
J
Senior Account Manager, Media
Jobgether
Canada
- Full-time
The Senior Account Manager, Media will manage and grow relationships with a portfolio of high-value brand, agency, and original equipment manufacturer (OEM) clients across specialized…
Added 1 day ago
T
Senior Program Manager, Talent Development
Twilio
Remote, Canada
- Full-time
- Remote
Join the team as Twilio’s next Sr. Program Manager, Talent Development
Added 1 day ago
B
Operations Manager
BGIS
Toronto, ON
- Full-time
…implementing and improving Tenant Relationship Management and Retention programs, supporting planning and delivery of exceptional service to ensure the asset is managed to meet client /…
Added 1 day ago
BG
Senior Service Retention Specialist
BMW Group
Richmond Hill, ON
- Full-time
The Service Retention Specialist role focuses on developing programs and strategies to foster customer retention and realize growth opportunities within the BMW and MINI service business.…
Added 1 day ago
M
Senior CyberArk Security Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Added 1 day ago
KH
Senior Development Officer, Signature Events & Partnerships
Kids Help Phone
Toronto, ON
- $74,700 to $83,000 CAD / year
- Full-time
Reporting to the Manager, Signature Events & Partnerships, the Senior Development Officer helps grow fundraising revenue and engagement for Kids Help Phone Foundation’s signature events,…
Added 1 day ago
ML
Engineering Manager
Maple Leaf Foods Inc.
London, ON
- $122,000 to $172,000 CAD / year
- Full-time
The Engineering Manager is responsible for providing strategic and operational leadership for all engineering, capital projects, technical services, facility infrastructure, utilities, and…
Added 1 day ago
CL
Service Coordinator (Temporary position)
Comairco, LLC
Laval, QC
- Full-time
Benefits program, telemedicine and employee assistance program;
Added 1 day ago
R
Senior Manager, Customer Success Operations
Ryan
Toronto, ON
- Full-time
The Senior Manager, Customer Success Operations is responsible for building, managing, and continuously improving the systems, data, reporting, processes, and operational discipline that…
Added 1 day ago
MW
Business Development Associate
Manulife Wealth & Asset Management
Montreal, QC
- Full-time
…alongside a District Vice President and a Business Development Manager. Your mission? Help drive sales growth and build strong advisor…

Rentokil Initial

Technical Services Manager

Vancouver, BC, Canada

Salary Range: $85000-$100000 Annually · Full-time

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Job details

Pay: Salary Range: $85000-$100000 Annually
Job type: Full-time
Apply by: Apr 28, 2027
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$100000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Job Summary

This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at the District & Regional level to develop & deliver training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate's expertise.

The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business activities. The TSM supports Operations with knowledge of provincial/federal rules and regulations, certification and licensing requirements, and assistance in achieving associates' certifications.

The TSM advances the safety culture through training support, field interaction with associates, and conducting facility audits and assessments. The TSM works to identify product, process, and associate development opportunities to deliver best-in-class programs and services and supports R&D initiatives in conducting field trials and product evaluations.

The TSM stays current on urban pest trends, pest management innovations, and IPM solutions to ensure Rentokil provides best-in class customer service with the best trained specialists in the industry.

Role And Responsibility

Effectively utilize analytical tools to monitor the success pest programs, identify areas of opportunity/need for improvement, and develop action plans. Track improvement progress and adjust.
Support Operations in issue resolution through conduct of risk assessments, root cause analysis, and development of action plans to resolve pest issue at customer sites. Utilize remote data analysis, communication and coaching with Specialists and Operations Managers, and on-site support.
Contribute to the development and implementation of best-in-class pest control programs that effectively and efficiently resolves customer pest issue through innovation, process and protocol development, and in-field execution.
Support program implementation: conduct protocol training, ensure product usage and equipment operating protocols are executed and program goals are achieved.
Develop Rentokil Specialist to be the most competent pest control specialist in the industry through in-field coaching and by utilizing current Rentokil programs, including a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data analytics.
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed and executed to meet goal of full training compliance.
Utilize Rentokil's Digital Pest App to identify challenging accounts by Market segments and develop programs to enhance district team competency to meet/exceed customer expectations
Identify pests submitted from service centers/regional customers as well as provide information regarding biology & appropriate mitigation advice.
Assist Field Customer Service team to meet/exceed customer service quality standard by supporting customer quality service programs and initiatives, identifying deficiencies, and developing action plans to improve.
Assist Sales/Marketing department to support local/regional/national initiative. Provide technical expertise, content, articles, and interviews for industry events and public outreach. Develop customer facing presentations to support Sales.
Maintain relationships with provincial regulatory agencies to ensure we remain in compliance with respect to pesticide law within the provinces where you operate.

Requirements

Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board Certified Entomologist (BCE), or Registered Sanitarian (RS).
A minimum 5 yrs. of related urban pest management experience required.
Travel up to 75% of the time within your assigned Region.
Demonstrated proficiency in Google Sheets, PowerPoint, Word, Excel, Gmail and other standard computer programs required.
Excellent public speaking, communication, and customer service skills required.
Be, or become proficient in: fumigation, termite control, turf & ornament, vegetation management, wildlife management, and other applicable lines of business.
Be, or become a provincially certified applicator in the province of residence.
Be knowledgeable of local, provincial, federal laws regarding pesticides as well as general familiarity with Occupational Health and Safety Legislation, Ministry of Environment requirements, and third party auditing agencies of the provinces where you work.
Excellent public speaking, communication, and customer service skills required.
Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board-Certified Entomologist (BCE), or Registered Sanitarian (RS).

Benefits

Car allowance with gas card
Company cell phone and laptop
Company paid holidays, vacation and sick time.
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Employee Assistance Program that offers services such as free counselling services and other benefits
Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
Employee Discounts
Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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More about this job

Responsibilities

Provide technical support to district and regional operations through site assessments, pest-program analysis, risk assessments, coaching, training, and action plans to improve service quality and customer retention. Support sales and marketing with technical expertise and customer-facing materials, maintain regulatory compliance, advance safety practices, and contribute to product trials and pest-management program improvements.

Requirements

Requires a four-year degree in a biological science, with entomology preferred, and at least five years of related urban pest-management experience. Candidates must hold or obtain a relevant professional credential and provincial applicator certification, be knowledgeable about pesticide and safety regulations, communicate effectively, use standard office software, and be able to travel up to 75% within the assigned region.

Skills

Urban Pest Management
Entomology
Pest Identification
Risk Assessment
Root Cause Analysis
Training And Coaching
Program Development
Customer Service
Public Speaking
Communication
Pesticide Law And Regulatory Compliance
Safety Audits
Data Analysis
Google Sheets
Microsoft Excel
PowerPoint

Benefits

Car Allowance With Gas Card
Company Cell Phone And Laptop
Paid Holidays, Vacation, And Sick Time
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Employee Assistance Program
Retirement Savings Plan With Company Matching Contributions
Employee Discounts
Tuition Reimbursement
Scholarship Programs

Visa sponsorship

Not detected in the job text

Keywords

Urban Pest Management
Pest Control
Entomology
Integrated Pest Management
Risk Assessment
Root Cause Analysis
Pest Program Analytics
Action Plans
Field Coaching
Protocol Training
Customer Retention
Customer Service Quality
Pesticide Regulations
Provincial Applicator Certification
Occupational Health And Safety
Facility Audits
Fumigation
Termite Control
Turf And Ornamental Management
Vegetation Management
Wildlife Management
Research And Development
Field Trials
Product Evaluation
ACE
Board-Certified Entomologist
Registered Sanitarian
Google Sheets
Microsoft Excel
PowerPoint

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