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Added 12 mins ago
KB
Freight Flow Associate
Kent Building Supplies
Atholville, NB
- Part-time
…the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and…
Added 12 mins ago
RI
Branch Manager
Rentokil Initial
Sackville, NB
- $85,000 to $95,000 CAD / year
- Full-time
Manage existing customer service requests, inquiries and escalations
Added 12 mins ago
RI
Branch Manager
Rentokil Initial
Halifax, NS
- $85,000 to $95,000 CAD / year
- Full-time
Manage existing customer service requests, inquiries and escalations
Added 12 mins ago
K
Air Logistics Customer Care Manager, Key Accounts
Kuehne+Nagel
Mississauga, ON
- Full-time
Are you passionate about customer success, operational performance, and building long-term partnerships with strategic clients? Join Kuehne+Nagel as a Customer Care Manager, Key Accounts…
Added 12 mins ago
W
(CAN) Cashier
Walmart
Temiskaming Shores, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 12 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Parry Sound, ON
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 12 mins ago
W
(CAN) Préposé aux caisses libre-service
Walmart
St.-Romuald, QC
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 12 mins ago
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(CAN) Associé à la protection des biens
Walmart
Val-d'Or, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 12 mins ago
W
(CAN) Associé, cosmétiques
Walmart
Val-d'Or, QC
- Part-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 12 mins ago
W
(CAN) Consumables Associate
Walmart
Temiskaming Shores, ON
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 12 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Collingwood, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 12 mins ago
LC
Front End Assistant Department Manager Part Time Day
Loblaw Companies Limited
Saskatoon, SK
- Part-time
If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!
Added 12 mins ago
Dartmouth- Truck & Transport Technician (Mechanic)
Human Resources
Dartmouth, NS
…safety standards, supporting efficient operations and public service…
Added 12 mins ago
Sales Manager
Reliance Home Comfort
London, ON
By joining Reliance as a Sales Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 13 mins ago
UO
Health and Safety Coordinator (2026-MP-23)
University of Windsor
Windsor, ON
- Full-time
Join an institution that values people, purpose, and lifelong learning - and build a career where you can thrive.
Added 13 mins ago
B
Lab Operations Associate
BioLabs
ON · Toronto, Ontario
- Full-time
BioLabs is seeking to hire a Lab Operations Associate at BioLabs University of Toronto at our site in Toronto, Ontario, CAN Reporting to the Lab Operations Manager, the individual in this…
Added 13 mins ago
WC
On Site Solutions Associate
White Cap
Edmonton, AB
- Full-time
Responsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.
Added 13 mins ago
NF
Department Manager - Grocery - Temporary 12 months
Nature's Fare Markets
White Rock, BC
- Contract
…selections as well as their passion for great food. The Department Manager - Grocery oversees the daily operations of the Grocery area, ensuring that it is efficiently staffed, stocked and…
Added 13 mins ago
NF
Assistant Store Manager - Temporary 12 Months
Nature's Fare Markets
White Rock, BC
- Contract
…and a quality driven leadership style. Alongside the Store Manager you will be responsible for team member hiring, development and administration, as well as ensuring the delivery of…
Added 13 mins ago
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Bistro Team Leader (Food Services)
Nature's Fare Markets
Langley (City), BC
- Full-time
Outstanding interpersonal and customer service skills and the ability to set the standards for customer service in the Bistro department
Added 27 mins ago
JI
Cost Accounting Manager
J.D. Irving, Limited
Lethbridge, AB
- Full-time
The Cost Accounting Manager will oversee all technical aspects of the plant’s accounting resources, analysis and reporting of plant costing information. Accounts for and communicates…
Added 28 mins ago
T
Senior Group Manager, Audit (ATH 1146)
TD
Toronto, ON
- Full-time
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Added 28 mins ago
T
Customer Experience Associate
TD
Vaughan, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 28 mins ago
M
Bilingual Client Success Coordinator (Channel Partnerships)
Maple
Toronto, ON
- Full-time
…partner inboxes and recurring workflows, consistently meeting service expectations and delivering accurate work on time. You'll understand our partners' different needs, confidently resolve…
Added 28 mins ago
C
Product Lifecycle Manager
Ciena
Ottawa, ON
- Full-time
As Product Lifecycle Manager, you will operate at the center of customers, Sales, Engineering, Supply Chain, and executive leadership. You will bring a strong point of view on the market,…

Rentokil Initial

Technical Services Manager

Vancouver, BC, Canada

Salary Range: $85000-$100000 Annually · Full-time

Apply About employer

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Job details

Pay: Salary Range: $85000-$100000 Annually
Job type: Full-time
Apply by: Apr 28, 2027
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$100000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Job Summary

This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at the District & Regional level to develop & deliver training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate's expertise.

The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business activities. The TSM supports Operations with knowledge of provincial/federal rules and regulations, certification and licensing requirements, and assistance in achieving associates' certifications.

The TSM advances the safety culture through training support, field interaction with associates, and conducting facility audits and assessments. The TSM works to identify product, process, and associate development opportunities to deliver best-in-class programs and services and supports R&D initiatives in conducting field trials and product evaluations.

The TSM stays current on urban pest trends, pest management innovations, and IPM solutions to ensure Rentokil provides best-in class customer service with the best trained specialists in the industry.

Role And Responsibility

Effectively utilize analytical tools to monitor the success pest programs, identify areas of opportunity/need for improvement, and develop action plans. Track improvement progress and adjust.
Support Operations in issue resolution through conduct of risk assessments, root cause analysis, and development of action plans to resolve pest issue at customer sites. Utilize remote data analysis, communication and coaching with Specialists and Operations Managers, and on-site support.
Contribute to the development and implementation of best-in-class pest control programs that effectively and efficiently resolves customer pest issue through innovation, process and protocol development, and in-field execution.
Support program implementation: conduct protocol training, ensure product usage and equipment operating protocols are executed and program goals are achieved.
Develop Rentokil Specialist to be the most competent pest control specialist in the industry through in-field coaching and by utilizing current Rentokil programs, including a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data analytics.
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed and executed to meet goal of full training compliance.
Utilize Rentokil's Digital Pest App to identify challenging accounts by Market segments and develop programs to enhance district team competency to meet/exceed customer expectations
Identify pests submitted from service centers/regional customers as well as provide information regarding biology & appropriate mitigation advice.
Assist Field Customer Service team to meet/exceed customer service quality standard by supporting customer quality service programs and initiatives, identifying deficiencies, and developing action plans to improve.
Assist Sales/Marketing department to support local/regional/national initiative. Provide technical expertise, content, articles, and interviews for industry events and public outreach. Develop customer facing presentations to support Sales.
Maintain relationships with provincial regulatory agencies to ensure we remain in compliance with respect to pesticide law within the provinces where you operate.

Requirements

Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board Certified Entomologist (BCE), or Registered Sanitarian (RS).
A minimum 5 yrs. of related urban pest management experience required.
Travel up to 75% of the time within your assigned Region.
Demonstrated proficiency in Google Sheets, PowerPoint, Word, Excel, Gmail and other standard computer programs required.
Excellent public speaking, communication, and customer service skills required.
Be, or become proficient in: fumigation, termite control, turf & ornament, vegetation management, wildlife management, and other applicable lines of business.
Be, or become a provincially certified applicator in the province of residence.
Be knowledgeable of local, provincial, federal laws regarding pesticides as well as general familiarity with Occupational Health and Safety Legislation, Ministry of Environment requirements, and third party auditing agencies of the provinces where you work.
Excellent public speaking, communication, and customer service skills required.
Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board-Certified Entomologist (BCE), or Registered Sanitarian (RS).

Benefits

Car allowance with gas card
Company cell phone and laptop
Company paid holidays, vacation and sick time.
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Employee Assistance Program that offers services such as free counselling services and other benefits
Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
Employee Discounts
Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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More about this job

Responsibilities

Provide technical support to district and regional operations through site assessments, pest-program analysis, risk assessments, coaching, training, and action plans to improve service quality and customer retention. Support sales and marketing with technical expertise and customer-facing materials, maintain regulatory compliance, advance safety practices, and contribute to product trials and pest-management program improvements.

Requirements

Requires a four-year degree in a biological science, with entomology preferred, and at least five years of related urban pest-management experience. Candidates must hold or obtain a relevant professional credential and provincial applicator certification, be knowledgeable about pesticide and safety regulations, communicate effectively, use standard office software, and be able to travel up to 75% within the assigned region.

Skills

Urban Pest Management
Entomology
Pest Identification
Risk Assessment
Root Cause Analysis
Training And Coaching
Program Development
Customer Service
Public Speaking
Communication
Pesticide Law And Regulatory Compliance
Safety Audits
Data Analysis
Google Sheets
Microsoft Excel
PowerPoint

Benefits

Car Allowance With Gas Card
Company Cell Phone And Laptop
Paid Holidays, Vacation, And Sick Time
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Employee Assistance Program
Retirement Savings Plan With Company Matching Contributions
Employee Discounts
Tuition Reimbursement
Scholarship Programs

Visa sponsorship

Not detected in the job text

Keywords

Urban Pest Management
Pest Control
Entomology
Integrated Pest Management
Risk Assessment
Root Cause Analysis
Pest Program Analytics
Action Plans
Field Coaching
Protocol Training
Customer Retention
Customer Service Quality
Pesticide Regulations
Provincial Applicator Certification
Occupational Health And Safety
Facility Audits
Fumigation
Termite Control
Turf And Ornamental Management
Vegetation Management
Wildlife Management
Research And Development
Field Trials
Product Evaluation
ACE
Board-Certified Entomologist
Registered Sanitarian
Google Sheets
Microsoft Excel
PowerPoint

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