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Added 3 mins ago
T
Construction Manager
Townline
Vancouver, BC
- Full-time
Townline is an industry-leading Vancouver-based real estate developer with over 40 years of experience creating thoughtfully designed homes and communities across British Columbia. From…
Added 3 mins ago
QR
Représentant - Ventes - Industriel
Quincaillerie Richelieu
Montreal, QC
- Full-time
Détenir un diplôme d’études collégiales (DEC) et/ou une expérience pertinente.
Added 3 mins ago
QR
Directeur approvisionnements (panneaux)
Quincaillerie Richelieu
Montreal, QC
- Full-time
Expérience en approvisionnement et planification dans un contexte manufacturier Et idéalement en distribution (minimum de 10 à 15 ans).
Added 3 mins ago
QR
Analyste- Gestion des prix de vente et analyse de données
Quincaillerie Richelieu
Montreal, QC
- Full-time
Avoir de 1 à 2 années d’expérience pertinente, idéalement dans l’établissement des prix de vente ou l’analyse de données.
Added 19 mins ago
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Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
Job Summary: Under the general supervision of the Regional Director of Operations the Regional Manager performs a variety of management tasks with emphasis on customer satisfaction and…
Added 19 mins ago
GardaWorld - French Technical Support - Edmonton
GardaWorld
Edmonton, AB
Identify opportunities to recommend system upgrades, equipment replacements, or additional services that could enhance the customer's security experience.
Added 33 mins ago
CC
Director of Business Development
Canada Cartage
Laval, QC
- Full-time
4 à 5 années d’expérience en vente dans le secteur du transport.
Added 48 mins ago
UH
Coordinator, Fundraising Granting
University Health Network
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
Reporting to the Director, Granting, the Coordinator helps ensure that donor-funded investments are administered effectively and contribute to the Foundation's mission of advancing cancer…
Added 1 hour ago
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Mortgage Agent
Pineapple
ON · Ontario, Canada
- Full-time
Comprehensive Support: Access to dedicated underwriting support, top-tier training for all experience levels, and continuous professional development.
Added 1 hour ago
Program Manager, Product Change and Development
Westerkirk
Calgary, AB · Mississauga, ON
The Program Manager, Product Change Management & Development reports to the Director, Product Planning and Improvement and will liaise with internal departments in the areas of Engineering,…
Added 1 hour ago
LD
Program Manager- Supply Chain
Leonardo DRS
Bedford, QC
- Full-time
…program and business objectives. The position also supports the Director of Supply Chain in terms of occasion backup…
Added 1 hour ago
Senior Analyst, Ecommerce & Digital
Rogers Communications
Mississauga, ON
Analyze shipping costs, delivery times, free-shipping thresholds and fulfillment performance to find ways to reduce costs and improve the customer experience.
Added 1 hour ago
VG
Director, Manufacturing Operations (North America)
Veralto Global
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
We are looking for a Director, Manufacturing Operations, North America to lead our North American manufacturing operations
Added 2 hours ago
PC
Director, Member Experience
Provincial Credit Union
Charlottetown, PE
- Full-time
The Director, Member Experience provides strategic leadership for how Provincial Credit Union delivers a consistent, meaningful and relationship-focused experience to its members. This role…
Added 2 hours ago
YC
Child Care Director (Full Time)
YMCA Calgary
Canada
- Full-time
Reporting to the Centre Manager – Early Years (south), the Child Care Director will:
Added 2 hours ago
CC
Receptionist
Confederation Centre of the Arts
Charlottetown, PE
- Part-time
Strong customer service skills and experience;
Added 2 hours ago
RM
M.L.T. Charge - Quality
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Assists the Laboratory Director in preparing and analyzing customer satisfaction surveys. Ensures quality improvement opportunities are identified, action plans established and monitored…
Added 3 hours ago
VA
Manager, Compensation and Benefits
Vancouver Airport Authority
Vancouver, BC
- Full-time
YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone.
Added 4 hours ago
EG
Business Development Manager - Power Transmission
EMAGE Group
Canada
- Full-time
Relevant experience in positions such as Project Manager, Project Director, Business Development Manager, BD Director, Commercial Director, or Business Director.
Added 4 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Customer service experience and well-developed leadership skills.
Added 4 hours ago
E
Care & Support Representative (Temporary Contract)
Engaged
Remote, Canada
- $18 to $23 CAD / hour
- Full-time
- Remote
Take ownership and follow-up (TOFU) – take ownership over the customer experience and provide thorough follow-up, collaborating with team members when necessary
Added 4 hours ago
BM
General Manager, Deer Ridge Golf Club
BoardRoom magazine
Kitchener, ON
- Full-time
Located in Kitchener, Ontario, Deer Ridge Golf Club is a private members’ club built around an outstanding golf experience and a welcoming Club community. Its 18-hole, par-72 golf course,…
Added 4 hours ago
AH
Principal, Statistical Programmer
Alira Health
Toronto, ON
- Full-time
Report deviations, KPIs, customer complaints and managing CAPAs
Added 5 hours ago
CC
Public Service Authority - Executive Director
Carroll County, Virginia
ON · Regional Municipality of York, ON
- Full-time
The Executive Director serves as the chief administrative officer of the Authority and is responsible for carrying out the policies, goals, and directives established by the PSA Board of…
Added 5 hours ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
…training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate’s…

Rentokil Initial

Technical Services Manager

Vancouver, BC, Canada

Salary Range: $85000-$100000 Annually · Full-time

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Job details

Pay: Salary Range: $85000-$100000 Annually
Job type: Full-time
Apply by: Apr 28, 2027
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$100000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Job Summary

This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at the District & Regional level to develop & deliver training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate's expertise.

The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business activities. The TSM supports Operations with knowledge of provincial/federal rules and regulations, certification and licensing requirements, and assistance in achieving associates' certifications.

The TSM advances the safety culture through training support, field interaction with associates, and conducting facility audits and assessments. The TSM works to identify product, process, and associate development opportunities to deliver best-in-class programs and services and supports R&D initiatives in conducting field trials and product evaluations.

The TSM stays current on urban pest trends, pest management innovations, and IPM solutions to ensure Rentokil provides best-in class customer service with the best trained specialists in the industry.

Role And Responsibility

Effectively utilize analytical tools to monitor the success pest programs, identify areas of opportunity/need for improvement, and develop action plans. Track improvement progress and adjust.
Support Operations in issue resolution through conduct of risk assessments, root cause analysis, and development of action plans to resolve pest issue at customer sites. Utilize remote data analysis, communication and coaching with Specialists and Operations Managers, and on-site support.
Contribute to the development and implementation of best-in-class pest control programs that effectively and efficiently resolves customer pest issue through innovation, process and protocol development, and in-field execution.
Support program implementation: conduct protocol training, ensure product usage and equipment operating protocols are executed and program goals are achieved.
Develop Rentokil Specialist to be the most competent pest control specialist in the industry through in-field coaching and by utilizing current Rentokil programs, including a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data analytics.
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed and executed to meet goal of full training compliance.
Utilize Rentokil's Digital Pest App to identify challenging accounts by Market segments and develop programs to enhance district team competency to meet/exceed customer expectations
Identify pests submitted from service centers/regional customers as well as provide information regarding biology & appropriate mitigation advice.
Assist Field Customer Service team to meet/exceed customer service quality standard by supporting customer quality service programs and initiatives, identifying deficiencies, and developing action plans to improve.
Assist Sales/Marketing department to support local/regional/national initiative. Provide technical expertise, content, articles, and interviews for industry events and public outreach. Develop customer facing presentations to support Sales.
Maintain relationships with provincial regulatory agencies to ensure we remain in compliance with respect to pesticide law within the provinces where you operate.

Requirements

Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board Certified Entomologist (BCE), or Registered Sanitarian (RS).
A minimum 5 yrs. of related urban pest management experience required.
Travel up to 75% of the time within your assigned Region.
Demonstrated proficiency in Google Sheets, PowerPoint, Word, Excel, Gmail and other standard computer programs required.
Excellent public speaking, communication, and customer service skills required.
Be, or become proficient in: fumigation, termite control, turf & ornament, vegetation management, wildlife management, and other applicable lines of business.
Be, or become a provincially certified applicator in the province of residence.
Be knowledgeable of local, provincial, federal laws regarding pesticides as well as general familiarity with Occupational Health and Safety Legislation, Ministry of Environment requirements, and third party auditing agencies of the provinces where you work.
Excellent public speaking, communication, and customer service skills required.
Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board-Certified Entomologist (BCE), or Registered Sanitarian (RS).

Benefits

Car allowance with gas card
Company cell phone and laptop
Company paid holidays, vacation and sick time.
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Employee Assistance Program that offers services such as free counselling services and other benefits
Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
Employee Discounts
Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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More about this job

Responsibilities

Provide technical support to district and regional operations through site assessments, pest-program analysis, risk assessments, coaching, training, and action plans to improve service quality and customer retention. Support sales and marketing with technical expertise and customer-facing materials, maintain regulatory compliance, advance safety practices, and contribute to product trials and pest-management program improvements.

Requirements

Requires a four-year degree in a biological science, with entomology preferred, and at least five years of related urban pest-management experience. Candidates must hold or obtain a relevant professional credential and provincial applicator certification, be knowledgeable about pesticide and safety regulations, communicate effectively, use standard office software, and be able to travel up to 75% within the assigned region.

Skills

Urban Pest Management
Entomology
Pest Identification
Risk Assessment
Root Cause Analysis
Training And Coaching
Program Development
Customer Service
Public Speaking
Communication
Pesticide Law And Regulatory Compliance
Safety Audits
Data Analysis
Google Sheets
Microsoft Excel
PowerPoint

Benefits

Car Allowance With Gas Card
Company Cell Phone And Laptop
Paid Holidays, Vacation, And Sick Time
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Employee Assistance Program
Retirement Savings Plan With Company Matching Contributions
Employee Discounts
Tuition Reimbursement
Scholarship Programs

Visa sponsorship

Not detected in the job text

Keywords

Urban Pest Management
Pest Control
Entomology
Integrated Pest Management
Risk Assessment
Root Cause Analysis
Pest Program Analytics
Action Plans
Field Coaching
Protocol Training
Customer Retention
Customer Service Quality
Pesticide Regulations
Provincial Applicator Certification
Occupational Health And Safety
Facility Audits
Fumigation
Termite Control
Turf And Ornamental Management
Vegetation Management
Wildlife Management
Research And Development
Field Trials
Product Evaluation
ACE
Board-Certified Entomologist
Registered Sanitarian
Google Sheets
Microsoft Excel
PowerPoint

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