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Added 1 hour ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
…performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at…
Added 1 hour ago
Technical Services Manager
Rentokil Initial
Surrey, BC
…performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at…
Added 1 hour ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
…performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at…
Added 1 hour ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
…performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
New Westminster, BC
- Full-time
Dedicated clinic manager and HR director to assist with daily operations
Added 2 hours ago
HM
Physical Medicine and Rehabilitation
Health Match BC
New Westminster, BC
- Full-time
Dedicated clinic manager and HR director to assist with daily operations
Added 3 hours ago
TH
Administrative Co-Ordinator- Department of Diagnostic and Interventional Radiology
The Hospital for Sick Children
Toronto, ON
- Full-time
Lead and coordinate all administrative tasks associated with the daily operations for the Department of Diagnostic and Interventional Radiology. This includes, but is not limited to…
Added 3 hours ago
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Principal Product Manager (AI)
Open Text Corporation
Richmond Hill, ON
- Other
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Added 5 hours ago
RH
Director of Operations
RNS Health Care Services Inc.
Aurora, ON
- Full-time
RNS Health Care Services Inc. is seeking an experienced and strategic Director of Operations to provide leadership across key areas of the organization, including Human Resources, Client…
Added 6 hours ago
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Environmental Services Housekeeping Supervisor
Compass Group Canada
Calgary, AB
- Full-time
Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Unit Manager, Regional Director, Unit Manager and client.
Added 6 hours ago
AH
Human Resources Manager
Avalon Holographics
AB · Edmonton, AB
- Full-time
As HR Manager, you'll be based in Edmonton, working closely with our Edmonton Managing Director while being part of Avalon's HR team in St. John's. You'll independently manage local HR…
Added 7 hours ago
M
Director, Information Risk Management Strategy and Insights
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Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
The Senior Director, IRM Strategy and Insights is responsible for a broad mandate supporting the Global Leader of IRM Strategy, Planning and Insights and the Chief Information Risk Officer…
Added 7 hours ago
A
Director of Finance
Altis
Toronto, ON
- $130,000 to $155,000 CAD / year
- Full-time
…organization in the long-term care and non-profit sector, is seeking a Director of Finance to join its Senior Leadership Team. This is an opportunity to shape financial strategy while…
Added 7 hours ago
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Social Media Coordinator
Sandman Hotel Group
BC · West Vancouver, BC
- Full-time
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Added 7 hours ago
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Director of Information Technology
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Langley (District), BC · Langley, BC
- Full-time
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Added 7 hours ago
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Director of Information Technology, Full-Time
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Langley (District), BC · Langley, BC
- Full-time
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Added 8 hours ago
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Manager HCM Applications Support
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Added 8 hours ago
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- $122,000 to $172,000 CAD / year
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Added 8 hours ago
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Director of Property Management
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- $115,000 to $140,000 CAD / year
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Senior Director of People and Shared Sevices
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The Senior Director, People and Shared Services is accountable for the effectiveness, consistency, and continuous improvement of the organization’s people practices and assigned shared…

Rentokil Initial

Technical Services Manager

Vancouver, BC, Canada

Salary Range: $85000-$100000 Annually · Full-time

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Job details

Pay: Salary Range: $85000-$100000 Annually
Job type: Full-time
Apply by: Apr 28, 2027
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$100000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Job Summary

This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at the District & Regional level to develop & deliver training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate's expertise.

The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business activities. The TSM supports Operations with knowledge of provincial/federal rules and regulations, certification and licensing requirements, and assistance in achieving associates' certifications.

The TSM advances the safety culture through training support, field interaction with associates, and conducting facility audits and assessments. The TSM works to identify product, process, and associate development opportunities to deliver best-in-class programs and services and supports R&D initiatives in conducting field trials and product evaluations.

The TSM stays current on urban pest trends, pest management innovations, and IPM solutions to ensure Rentokil provides best-in class customer service with the best trained specialists in the industry.

Role And Responsibility

Effectively utilize analytical tools to monitor the success pest programs, identify areas of opportunity/need for improvement, and develop action plans. Track improvement progress and adjust.
Support Operations in issue resolution through conduct of risk assessments, root cause analysis, and development of action plans to resolve pest issue at customer sites. Utilize remote data analysis, communication and coaching with Specialists and Operations Managers, and on-site support.
Contribute to the development and implementation of best-in-class pest control programs that effectively and efficiently resolves customer pest issue through innovation, process and protocol development, and in-field execution.
Support program implementation: conduct protocol training, ensure product usage and equipment operating protocols are executed and program goals are achieved.
Develop Rentokil Specialist to be the most competent pest control specialist in the industry through in-field coaching and by utilizing current Rentokil programs, including a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data analytics.
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed and executed to meet goal of full training compliance.
Utilize Rentokil's Digital Pest App to identify challenging accounts by Market segments and develop programs to enhance district team competency to meet/exceed customer expectations
Identify pests submitted from service centers/regional customers as well as provide information regarding biology & appropriate mitigation advice.
Assist Field Customer Service team to meet/exceed customer service quality standard by supporting customer quality service programs and initiatives, identifying deficiencies, and developing action plans to improve.
Assist Sales/Marketing department to support local/regional/national initiative. Provide technical expertise, content, articles, and interviews for industry events and public outreach. Develop customer facing presentations to support Sales.
Maintain relationships with provincial regulatory agencies to ensure we remain in compliance with respect to pesticide law within the provinces where you operate.

Requirements

Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board Certified Entomologist (BCE), or Registered Sanitarian (RS).
A minimum 5 yrs. of related urban pest management experience required.
Travel up to 75% of the time within your assigned Region.
Demonstrated proficiency in Google Sheets, PowerPoint, Word, Excel, Gmail and other standard computer programs required.
Excellent public speaking, communication, and customer service skills required.
Be, or become proficient in: fumigation, termite control, turf & ornament, vegetation management, wildlife management, and other applicable lines of business.
Be, or become a provincially certified applicator in the province of residence.
Be knowledgeable of local, provincial, federal laws regarding pesticides as well as general familiarity with Occupational Health and Safety Legislation, Ministry of Environment requirements, and third party auditing agencies of the provinces where you work.
Excellent public speaking, communication, and customer service skills required.
Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board-Certified Entomologist (BCE), or Registered Sanitarian (RS).

Benefits

Car allowance with gas card
Company cell phone and laptop
Company paid holidays, vacation and sick time.
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Employee Assistance Program that offers services such as free counselling services and other benefits
Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
Employee Discounts
Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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More about this job

Responsibilities

Provide technical support to district and regional operations through site assessments, pest-program analysis, risk assessments, coaching, training, and action plans to improve service quality and customer retention. Support sales and marketing with technical expertise and customer-facing materials, maintain regulatory compliance, advance safety practices, and contribute to product trials and pest-management program improvements.

Requirements

Requires a four-year degree in a biological science, with entomology preferred, and at least five years of related urban pest-management experience. Candidates must hold or obtain a relevant professional credential and provincial applicator certification, be knowledgeable about pesticide and safety regulations, communicate effectively, use standard office software, and be able to travel up to 75% within the assigned region.

Skills

Urban Pest Management
Entomology
Pest Identification
Risk Assessment
Root Cause Analysis
Training And Coaching
Program Development
Customer Service
Public Speaking
Communication
Pesticide Law And Regulatory Compliance
Safety Audits
Data Analysis
Google Sheets
Microsoft Excel
PowerPoint

Benefits

Car Allowance With Gas Card
Company Cell Phone And Laptop
Paid Holidays, Vacation, And Sick Time
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Employee Assistance Program
Retirement Savings Plan With Company Matching Contributions
Employee Discounts
Tuition Reimbursement
Scholarship Programs

Visa sponsorship

Not detected in the job text

Keywords

Urban Pest Management
Pest Control
Entomology
Integrated Pest Management
Risk Assessment
Root Cause Analysis
Pest Program Analytics
Action Plans
Field Coaching
Protocol Training
Customer Retention
Customer Service Quality
Pesticide Regulations
Provincial Applicator Certification
Occupational Health And Safety
Facility Audits
Fumigation
Termite Control
Turf And Ornamental Management
Vegetation Management
Wildlife Management
Research And Development
Field Trials
Product Evaluation
ACE
Board-Certified Entomologist
Registered Sanitarian
Google Sheets
Microsoft Excel
PowerPoint

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