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Added 12 mins ago
T
Customer Experience Associate - Kirkland
TD
Kirkland, QC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
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Senior Personal Banker - Home Borrowing (Sydney)
TD
Sydney Indian Reserve No. 28A, NS
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
T
Senior Personal Banker-Home Borrowing - Lasalle (Full-time,37.5h/week)
TD
Montreal, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
T
Customer Experience Associate
TD
Cochrane, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 12 mins ago
TS
Administrative Assistant
The Salvation Army Canada and Bermuda Territory
Windsor, ON
- Full-time
Normal hours of work – This is a full-time position, 35 hours per week, Monday to Friday. Detail work schedule will be discussed on hiring. Due to working environment, flexibility is…
Added 12 mins ago
Customer Service Cashier (West Springs)
Calgary Co-op
Calgary, AB
The Customer Service Cashier is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures and…
Added 12 mins ago
Gas Bar Clerk Cashier (Montgomery)
Calgary Co-op
Calgary, AB
The Gas Bar Clerk Cashier is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to Company policies, procedures, and…
Added 27 mins ago
Accounts Payable Associate
Sonepar
Vaughan, ON
Excellent customer service and communication skills.
Added 27 mins ago
Manager, Application Security
The Canada Life Assurance Company
Toronto, ON
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 27 mins ago
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Financial Service Representative - LendDirect Office 1505
LendDirect
Mississauga, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 27 mins ago
Account Executive, National Sales
Bell
Montreal, QC
Provide outstanding customer service and maintain positive, professional relationships with key agencies and advertisers.
Added 27 mins ago
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Head of Operations
Bizblueprint.id
Canada
- Full-time
Lead and oversee day-to-day business operations to ensure efficiency, productivity, and service excellence.
Added 27 mins ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 27 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 27 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 27 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Various schedules available (e.g. 4 on 5 off for full time nurses)
Added 27 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Various schedules available (e.g. 4 on 5 off for full time nurses)
Added 27 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Casual, Part time and Full time positions (4 on 5 off for full time nurses)
Added 27 mins ago
CW
Operations & Administrative Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
Approximately 1 year of experience in administration, customer service, office support, or a related field preferred.
Added 42 mins ago
EC
Financial Services Associate
East Coast Credit Union
Halifax, NS · NS · Dartmouth, NS
- Full-time
Passionate about providing exceptional customer service.
Added 42 mins ago
GC
Tim Hortons Supervisor - Full-Time
Group Compass Ltee
Sudbury, ON
- Full-time
Assist the Shift Managers to supervise multiple food service units.
Added 42 mins ago
UH
Senior Financial Business Manager
University Health Network
Toronto, ON
- Full-time
The Senior Finance Business Manager is responsible for leading Altum Health’s financial planning, reporting, billing operations, and business analysis functions. This role provides…
Added 42 mins ago
AF
Financial Service Representative - LendDirect Office 1505
Attain Finance
Mississauga, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 56 mins ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
…supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean…
Added 56 mins ago
Assistant Resident Manager
Realstar
Kitchener, ON
Demonstrate excellent customer service and a "can-do" attitude

Rentokil Initial

Technical Services Manager

Surrey, BC, Canada

Salary Range: $85000-$100000 Annually · Full-time

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Job details

Pay: Salary Range: $85000-$100000 Annually
Job type: Full-time
Apply by: Apr 28, 2027
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$100000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Job Summary

This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at the District & Regional level to develop & deliver training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate's expertise.

The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business activities. The TSM supports Operations with knowledge of provincial/federal rules and regulations, certification and licensing requirements, and assistance in achieving associates' certifications.

The TSM advances the safety culture through training support, field interaction with associates, and conducting facility audits and assessments. The TSM works to identify product, process, and associate development opportunities to deliver best-in-class programs and services and supports R&D initiatives in conducting field trials and product evaluations.

The TSM stays current on urban pest trends, pest management innovations, and IPM solutions to ensure Rentokil provides best-in class customer service with the best trained specialists in the industry.

Role And Responsibility

Effectively utilize analytical tools to monitor the success pest programs, identify areas of opportunity/need for improvement, and develop action plans. Track improvement progress and adjust.
Support Operations in issue resolution through conduct of risk assessments, root cause analysis, and development of action plans to resolve pest issue at customer sites. Utilize remote data analysis, communication and coaching with Specialists and Operations Managers, and on-site support.
Contribute to the development and implementation of best-in-class pest control programs that effectively and efficiently resolves customer pest issue through innovation, process and protocol development, and in-field execution.
Support program implementation: conduct protocol training, ensure product usage and equipment operating protocols are executed and program goals are achieved.
Develop Rentokil Specialist to be the most competent pest control specialist in the industry through in-field coaching and by utilizing current Rentokil programs, including a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data analytics.
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed and executed to meet goal of full training compliance.
Utilize Rentokil's Digital Pest App to identify challenging accounts by Market segments and develop programs to enhance district team competency to meet/exceed customer expectations
Identify pests submitted from service centers/regional customers as well as provide information regarding biology & appropriate mitigation advice.
Assist Field Customer Service team to meet/exceed customer service quality standard by supporting customer quality service programs and initiatives, identifying deficiencies, and developing action plans to improve.
Assist Sales/Marketing department to support local/regional/national initiative. Provide technical expertise, content, articles, and interviews for industry events and public outreach. Develop customer facing presentations to support Sales.
Maintain relationships with provincial regulatory agencies to ensure we remain in compliance with respect to pesticide law within the provinces where you operate.

Requirements

Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board Certified Entomologist (BCE), or Registered Sanitarian (RS).
A minimum 5 yrs. of related urban pest management experience required.
Travel up to 75% of the time within your assigned Region.
Demonstrated proficiency in Google Sheets, PowerPoint, Word, Excel, Gmail and other standard computer programs required.
Excellent public speaking, communication, and customer service skills required.
Be, or become proficient in: fumigation, termite control, turf & ornament, vegetation management, wildlife management, and other applicable lines of business.
Be, or become a provincially certified applicator in the province of residence.
Be knowledgeable of local, provincial, federal laws regarding pesticides as well as general familiarity with Occupational Health and Safety Legislation, Ministry of Environment requirements, and third party auditing agencies of the provinces where you work.
Excellent public speaking, communication, and customer service skills required.
Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board-Certified Entomologist (BCE), or Registered Sanitarian (RS).

Benefits

Car allowance with gas card
Company cell phone and laptop
Company paid holidays, vacation and sick time.
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Employee Assistance Program that offers services such as free counselling services and other benefits
Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
Employee Discounts
Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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More about this job

Responsibilities

Provide technical and operational support to district and regional teams through site assessments, pest risk analysis, issue resolution, coaching, and training. Develop and improve pest management programs, support customer and sales initiatives, promote safety and regulatory compliance, and contribute to product trials and evaluations.

Requirements

Requires a four-year degree in biological science, with entomology preferred, and at least five years of related urban pest management experience. Candidates must hold or obtain a relevant professional credential and provincial applicator certification, be knowledgeable about pesticide and safety regulations, communicate effectively, use standard computer tools, and be willing to travel up to 75% within the assigned region.

Skills

Urban Pest Management
Entomology
Pest Identification
Risk Assessment
Root Cause Analysis
Training And Coaching
Program Development
Customer Service
Public Speaking
Communication
Data Analysis
Pesticide Regulatory Compliance
Safety Audits
Fumigation
Termite Control
Microsoft Office And Google Workspace

Benefits

Car Allowance With Gas Card
Company Cell Phone And Laptop
Paid Holidays, Vacation, And Sick Time
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Employee Assistance Program
Retirement Savings Plan With Company Matching Contributions
Employee Discounts
Tuition Reimbursement
Scholarship Programs

Visa sponsorship

Not detected in the job text

Keywords

Urban Pest Management
Pest Control
Entomology
Integrated Pest Management
Pest Identification
Risk Assessment
Root Cause Analysis
Action Plans
Quality Standards
Customer Retention
Field Coaching
Training Compliance
Career Advancement
Digital Pest App
Command Center Data Analytics
Pesticide Law
Provincial Applicator Certification
Occupational Health And Safety
Facility Audits
Fumigation
Termite Control
Turf And Ornamental Management
Vegetation Management
Wildlife Management
Product Evaluation
Field Trials
Google Sheets
Microsoft Excel
Microsoft PowerPoint
Microsoft Word

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