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Added 22 mins ago
FD
Experienced Collections Specialist - Banking & Government
Financial Debt Recovery Limited (FDR)
Richmond Hill, ON
- Full-time
Role Description The Experienced Collections Specialist is a full-time, on-site role based in Richmond Hill, ON. This position is responsible for contacting customers by phone, email, and…
Added 22 mins ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 22 mins ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are…
Added 22 mins ago
MR
Part-Time Sales Associate
Match Retail
Vancouver, BC
- Part-time
…If you're passionate about high-end products and thrive in customer-facing roles, this part-time opportunity offers the perfect blend of flexibility, competitive pay, and personal…
Added 52 mins ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM…
Added 52 mins ago
Technical Services Manager
Rentokil Initial
Surrey, BC
This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM…
Added 1 hour ago
RB
Financing Specialist
Royal Bank of Canada
Langley (District), BC · LANGLEY, British Columbia
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 1 hour ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM…
Added 1 hour ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM…
Added 1 hour ago
IG
Bilingual Payroll Specialist
Insight Global
Montreal, QC
- Full-time
Insight Global is hiring a permanent Bilingual Payroll Specialist for a top client in the Payroll and HR Solutions industry. This is an excellent opportunity for an early-career payroll…
Added 2 hours ago
C
Radiation Compliance Specialist
Chrysos
Vancouver, BC
- Full-time
The Radiation Compliance Specialist is responsible for providing essential radiation licensing, safety, and compliance support to Chrysos operations primarily in North and South America.
Added 2 hours ago
SM
Ophthalmic Assistant Ophthalmology Admin
St. Michael's Hospital
Toronto, ON
- Part-time
Demonstrated excellent customer/patient service.
Added 2 hours ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are…
Added 2 hours ago
MR
Merchandiser (Clarenville, NL)
Match Retail
Clarenville, NL
- Contract
Strong customer focus and ability to foster lasting relationships and convey brand messages.
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
ON · GREATER SUDBURY / GRAND SUDBURY, Ontario
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Mystery Lake, MB · THOMPSON, Manitoba
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 3 hours ago
H
Indigenous Relations & Business Development Specialist
Houle
Burnaby, BC
- Full-time
We are recruiting for an Indigenous Relations & Business Development Specialist to join our Burnaby head office.
Added 3 hours ago
D
Senior AI & Cyber Defense Specialist
Darktrace
Canada
- Full-time
We are looking for an experienced cybersecurity professional to operate as a Senior AI & Cyber Defense Specialist across the Americas region. This is a customer- and partner-facing role…
Added 3 hours ago
AI
Automation tester(IVR) - French
Apptoza Inc.
Toronto, ON
- Full-time
The role requires strong experience in IVR functional, integration, regression, and end-to-end testing across customer journeys and call flows.
Added 3 hours ago
J
Digital Marketing Specialist, Search
Jobgether
Canada
- $55,000 to $60,000 CAD / year
- Full-time
The Digital Marketing Specialist, Search will help businesses increase their online visibility and connect with more potential customers through effective paid search and SEO strategies. In…
Added 3 hours ago
C
Infirmière Gestionnaire de Cas Bilingue/ Bilingual Nurse Case Manager -15-Month
Cencora
Victoria, BC · Quebec, QC
- Full-time
This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.
Added 3 hours ago
P
E-Commerce Operations Specialist
Pergolux
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
As our E-Commerce Operations Specialist, you will drive the day-to-day operational excellence and health of our US storefront, ensuring seamless user experiences, catalog precision, and…
Added 3 hours ago
G
Quality Assurance Specialist
Gastops
Ottawa, ON
- Contract
…Inspectors, and other process owners, the Quality Assurance Specialist provides independent quality oversight, evaluates compliance with applicable QMS, customer, regulatory, and…
Added 3 hours ago
RH
KYC Risk & Compliance Specialist
Robert Half
Calgary, AB
- Full-time
Act as the point of contact for Customer Support and Merchant Ops on high-risk client relationships.
Added 3 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time

Rentokil Initial

Technical Services Manager

Surrey, BC, Canada

Salary Range: $85000-$100000 Annually

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Job details

Pay: Salary Range: $85000-$100000 Annually
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$100000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Job Summary:

This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at the District & Regional level to develop & deliver training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate’s expertise.

The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business activities. The TSM supports Operations with knowledge of provincial/federal rules and regulations, certification and licensing requirements, and assistance in achieving associates’ certifications.

The TSM advances the safety culture through training support, field interaction with associates, and conducting facility audits and assessments. The TSM works to identify product, process, and associate development opportunities to deliver best-in-class programs and services and supports R&D initiatives in conducting field trials and product evaluations.

The TSM stays current on urban pest trends, pest management innovations, and IPM solutions to ensure Rentokil provides best-in class customer service with the best trained specialists in the industry.

Role and Responsibility:

Effectively utilize analytical tools to monitor the success pest programs, identify areas of opportunity/need for improvement, and develop action plans. Track improvement progress and adjust.
Support Operations in issue resolution through conduct of risk assessments, root cause analysis, and development of action plans to resolve pest issue at customer sites. Utilize remote data analysis, communication and coaching with Specialists and Operations Managers, and on-site support.
Contribute to the development and implementation of best-in-class pest control programs that effectively and efficiently resolves customer pest issue through innovation, process and protocol development, and in-field execution.
Support program implementation: conduct protocol training, ensure product usage and equipment operating protocols are executed and program goals are achieved.
Develop Rentokil Specialist to be the most competent pest control specialist in the industry through in-field coaching and by utilizing current Rentokil programs, including a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data analytics.
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed and executed to meet goal of full training compliance.
Utilize Rentokil’s Digital Pest App to identify challenging accounts by Market segments and develop programs to enhance district team competency to meet/exceed customer expectations
Identify pests submitted from service centers/regional customers as well as provide information regarding biology & appropriate mitigation advice.
Assist Field Customer Service team to meet/exceed customer service quality standard by supporting customer quality service programs and initiatives, identifying deficiencies, and developing action plans to improve.
Assist Sales/Marketing department to support local/regional/national initiative. Provide technical expertise, content, articles, and interviews for industry events and public outreach. Develop customer facing presentations to support Sales.
Maintain relationships with provincial regulatory agencies to ensure we remain in compliance with respect to pesticide law within the provinces where you operate.

Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board Certified Entomologist (BCE), or Registered Sanitarian (RS).
A minimum 5 yrs. of related urban pest management experience required.
Travel up to 75% of the time within your assigned Region.
Demonstrated proficiency in Google Sheets, PowerPoint, Word, Excel, Gmail and other standard computer programs required.
Excellent public speaking, communication, and customer service skills required.
Be, or become proficient in: fumigation, termite control, turf & ornament, vegetation management, wildlife management, and other applicable lines of business.
Be, or become a provincially certified applicator in the province of residence.

Be knowledgeable of local, provincial, federal laws regarding pesticides as well as general familiarity with Occupational Health and Safety Legislation, Ministry of Environment requirements, and third party auditing agencies of the provinces where you work.
Excellent public speaking, communication, and customer service skills required.
Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board-Certified Entomologist (BCE), or Registered Sanitarian (RS).

Car allowance with gas card
Company cell phone and laptop
Company paid holidays, vacation and sick time.
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Employee Assistance Program that offers services such as free counselling services and other benefits
Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
Employee Discounts
Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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More about this job

Responsibilities

The Technical Services Manager provides remote and on-site support to district offices by performing risk assessments, developing training programs, and coaching staff to improve service quality. They also assist sales and marketing teams with technical expertise while ensuring compliance with provincial and federal pest control regulations.

Requirements

Candidates must hold a four-year college degree in a biological science, with a preference for entomology, and possess at least five years of related urban pest management experience. Proficiency in standard office software and excellent communication skills are required, along with the ability to travel up to 75% of the time.

Skills

Pest management
Risk analysis
Site assessment
Coaching
Training development
Data analysis
Public speaking
Communication
Customer service
Regulatory compliance
Root cause analysis
Entomology
Project management
Technical writing
Safety auditing

Benefits

Car allowance
Gas card
Company cell phone
Company laptop
Paid holidays
Vacation time
Sick time
Medical insurance
Dental insurance
Vision insurance
Life insurance
Employee assistance program
Retirement savings plan
Company matching contributions
Employee discounts
Tuition reimbursement
Scholarship programs

Visa sponsorship

Not detected in the job text

Keywords

Pest control
Entomology
IPM
Risk assessment
Root cause analysis
Regulatory compliance
Training
Field trials
Urban pest management
Google Sheets
PowerPoint
Excel
Digital Pest App
Fumigation
Termite control
Wildlife management
Occupational Health and Safety
Quality assurance
Technical support
Operations management

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