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Added 14 mins ago
BO
FSS Senior Analyst, Payment Systems Oversight Division
Bank of Canada
Toronto, ON
- Full-time
…country offers you the unique opportunity to work at the very center of Canada’s economy, in an organization with significant impact on the economic and financial well-being of all…
Added 14 mins ago
S
E-Commerce Coordinator
Samsonite
Stratford, ON
- Part-time
You will be the main point of contact between our external D2C (direct to consumer) call center and our internal business unit and work out of our Canada office. You will be responsible for…
Added 14 mins ago
Training Operations Coordinator (Bilingual)
ENERCON
Boucherville, QC
…coast to coast, along with a certified warehouse and training center in Boucherville, Quebec, ENERCON holds a significant position in the Canadian market since its inception in 2001. The…
Added 14 mins ago
Human Resources Generalist
Celestica International LP
Newmarket, ON
…standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with…
Added 29 mins ago
DCEO Technician, YYC60 DCEO
Amazon
Airdrie, AB
…maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment…
Added 45 mins ago
LA
Legal Aid Worker
Legal Aid Ontario
Thunder Bay, ON
- Contract
Reporting to: Manager of Legal Services, North District
Added 45 mins ago
TS
Administrative Assistant
The Salvation Army in Canada
Windsor, ON
- Full-time
…bank deposit financial documents to the regional accounting center for…
Added 1 hour ago
TS
Administrative Assistant
The Salvation Army Canada and Bermuda Territory
Windsor, ON
- Full-time
…bank deposit financial documents to the regional accounting center for…
Added 1 hour ago
Manager - Treasury - FAAS - Assurance
EY
Toronto, ON
…insights our clients can rely on, every time. As a Treasury Manager you’ll play a leading role in that goal, driving growth and managing delivery teams using your treasury process…
Added 1 hour ago
Senior Consultant - FAAS - Treasury - Assurance
EY
Toronto, ON
Collaborate with Manager/Senior Manager/Partner to help mitigate project related risk
Added 1 hour ago
JC
Equipment Design Engineering Manager (onsite)
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
At Silent-Aire, a Johnson Controls company, we're shaping the future of data center infrastructure through industry-leading innovation and custom-engineered solutions. As a premier…
Added 1 hour ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
QEA Tech operates across commercial, multi-unit residential, healthcare, academic, industrial, and data center portfolios, with offices in the Toronto area, Boston, and Tokyo. Drone-based…
Added 2 hours ago
Quality Assurance Manager (Traveling)
GRIFOLS, S.A.
Toronto, ON · ON-Toronto, AB
Maintains certification and performs all responsibilities of a Center Quality Systems Manager.
Added 2 hours ago
C
Manager, Talent
Chemtrade
Toronto, ON
- Other
…their unique perspectives and talents. By putting people at the center of our operations, we build strong connections, nurture innovation, and create a fulfilling work experience for…
Added 3 hours ago
IG
Datacenter Technician
Insight Global
Varennes, QC
- $26 to $29 CAD / hour
- Full-time
As an Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain…
Added 5 hours ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 5 hours ago
FC
Green - Technical Business Analyst - Toronto Police Service - Consulting
FuntoNetwork Consulting
Toronto, ON
- $65 to $139 USD / hour
- Contract
Record data inputs and outputs mentioned in the available Information Technology Professional Services material.
Added 6 hours ago
NB
Senior Analyst - SSI Expert
National Bank of Canada
Montreal, QC
- Full-time
…role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, and coaching and mentoring support are available to you at all…
Added 6 hours ago
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Manager Commercial Credit Risk
National Bank of Canada
Montreal, QC
- Full-time
such as the Data Academy, language training, the Harvard Learning Center, and
Added 7 hours ago
RP
Counter Sales Representative
Reliable Parts Ltd.
Calgary, AB
- Full-time
…company's performance standards and goals as defined by your manager. You also ensure that customers receive efficient and expedient service while recognizing opportunities for additional…
Added 8 hours ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
…Training Program c) Customer Service Quality Program d) Command Center data…
Added 8 hours ago
Technical Services Manager
Rentokil Initial
Surrey, BC
…Training Program c) Customer Service Quality Program d) Command Center data…
Added 8 hours ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
…Training Program c) Customer Service Quality Program d) Command Center data…
Added 8 hours ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
…Training Program c) Customer Service Quality Program d) Command Center data…
Added 10 hours ago
KP
Production Planner--Planificateur de production
Kelly Professional & Industrial
Montreal, QC
- Full-time
Continuous learning opportunities via our Kelly Learning Center online tool.

Rentokil Initial

Technical Services Manager

Surrey, BC, Canada

Salary Range: $85000-$100000 Annually

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Job details

Pay: Salary Range: $85000-$100000 Annually
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$100000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Job Summary:

This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at the District & Regional level to develop & deliver training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate’s expertise.

The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business activities. The TSM supports Operations with knowledge of provincial/federal rules and regulations, certification and licensing requirements, and assistance in achieving associates’ certifications.

The TSM advances the safety culture through training support, field interaction with associates, and conducting facility audits and assessments. The TSM works to identify product, process, and associate development opportunities to deliver best-in-class programs and services and supports R&D initiatives in conducting field trials and product evaluations.

The TSM stays current on urban pest trends, pest management innovations, and IPM solutions to ensure Rentokil provides best-in class customer service with the best trained specialists in the industry.

Role and Responsibility:

Effectively utilize analytical tools to monitor the success pest programs, identify areas of opportunity/need for improvement, and develop action plans. Track improvement progress and adjust.
Support Operations in issue resolution through conduct of risk assessments, root cause analysis, and development of action plans to resolve pest issue at customer sites. Utilize remote data analysis, communication and coaching with Specialists and Operations Managers, and on-site support.
Contribute to the development and implementation of best-in-class pest control programs that effectively and efficiently resolves customer pest issue through innovation, process and protocol development, and in-field execution.
Support program implementation: conduct protocol training, ensure product usage and equipment operating protocols are executed and program goals are achieved.
Develop Rentokil Specialist to be the most competent pest control specialist in the industry through in-field coaching and by utilizing current Rentokil programs, including a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data analytics.
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed and executed to meet goal of full training compliance.
Utilize Rentokil’s Digital Pest App to identify challenging accounts by Market segments and develop programs to enhance district team competency to meet/exceed customer expectations
Identify pests submitted from service centers/regional customers as well as provide information regarding biology & appropriate mitigation advice.
Assist Field Customer Service team to meet/exceed customer service quality standard by supporting customer quality service programs and initiatives, identifying deficiencies, and developing action plans to improve.
Assist Sales/Marketing department to support local/regional/national initiative. Provide technical expertise, content, articles, and interviews for industry events and public outreach. Develop customer facing presentations to support Sales.
Maintain relationships with provincial regulatory agencies to ensure we remain in compliance with respect to pesticide law within the provinces where you operate.

Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board Certified Entomologist (BCE), or Registered Sanitarian (RS).
A minimum 5 yrs. of related urban pest management experience required.
Travel up to 75% of the time within your assigned Region.
Demonstrated proficiency in Google Sheets, PowerPoint, Word, Excel, Gmail and other standard computer programs required.
Excellent public speaking, communication, and customer service skills required.
Be, or become proficient in: fumigation, termite control, turf & ornament, vegetation management, wildlife management, and other applicable lines of business.
Be, or become a provincially certified applicator in the province of residence.

Be knowledgeable of local, provincial, federal laws regarding pesticides as well as general familiarity with Occupational Health and Safety Legislation, Ministry of Environment requirements, and third party auditing agencies of the provinces where you work.
Excellent public speaking, communication, and customer service skills required.
Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board-Certified Entomologist (BCE), or Registered Sanitarian (RS).

Car allowance with gas card
Company cell phone and laptop
Company paid holidays, vacation and sick time.
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Employee Assistance Program that offers services such as free counselling services and other benefits
Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
Employee Discounts
Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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More about this job

Responsibilities

The Technical Services Manager provides remote and on-site support to district offices by performing risk assessments, developing training programs, and coaching staff to improve service quality. They also assist sales and marketing teams with technical expertise while ensuring compliance with provincial and federal pest control regulations.

Requirements

Candidates must hold a four-year college degree in a biological science, with a preference for entomology, and possess at least five years of related urban pest management experience. Proficiency in standard office software and excellent communication skills are required, along with the ability to travel up to 75% of the time.

Skills

Pest management
Risk analysis
Site assessment
Coaching
Training development
Data analysis
Public speaking
Communication
Customer service
Regulatory compliance
Root cause analysis
Entomology
Project management
Technical writing
Safety auditing

Benefits

Car allowance
Gas card
Company cell phone
Company laptop
Paid holidays
Vacation time
Sick time
Medical insurance
Dental insurance
Vision insurance
Life insurance
Employee assistance program
Retirement savings plan
Company matching contributions
Employee discounts
Tuition reimbursement
Scholarship programs

Visa sponsorship

Not detected in the job text

Keywords

Pest control
Entomology
IPM
Risk assessment
Root cause analysis
Regulatory compliance
Training
Field trials
Urban pest management
Google Sheets
PowerPoint
Excel
Digital Pest App
Fumigation
Termite control
Wildlife management
Occupational Health and Safety
Quality assurance
Technical support
Operations management

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