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Added 7 mins ago
Accounts Payable Associate
Sonepar
Vaughan, ON
Robertson Electric Wholesale, part of Sonepar Canada, is looking for an Accounts Payable Associate, reporting to the AP Finance Manager. This person will be part of a 20+ AP team providing…
Added 7 mins ago
Psychology Associate - CHP - Child and Adolescent
Winnipeg Regional Health Authority
Winnipeg, MB
Working knowledge of statistical analysis and data management skills.
Added 8 mins ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…initiatives, and leading the statewide transition to the new Sage Link data system across multiple reporting…
Added 22 mins ago
LG
NPD Quoting Associate
LGC Group
Vaughan, ON
- $50,000 to $55,000 CAD / month
- Full-time
The Quoting and NPD Associate will be responsible for completing quotation requests for existing and new products in a professional, accurate, and timely manner for LGC customers, and for…
Added 37 mins ago
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Accurate input of feed preparation KPI data in the absence of supervisor or leadership including RCA.
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Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign…
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FirstService Residential Canada
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FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…
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Business Developer
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Post Office Clerk, Hourly Part Time Day
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Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
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Cashier, Hourly Part Time Day
Shoppers Drug Mart
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Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
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Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
New Glasgow, NS
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Data entry for new prescriptions, and managing refill request processing
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Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
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- Full-time
Data entry for new prescriptions, and managing refill request processing
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Shoppers Drug Mart
Arnprior, ON
- Part-time
Data entry for new prescriptions, and managing refill request processing
Added 52 mins ago
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Maintenance Coordinator
Penske
Boucherville, QC
- Full-time
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable…
Added 1 hour ago
TK
Manager, Ingredients - Cheese & Dairy (Canada)
The Kraft Heinz Company
Toronto, ON
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GRIFOLS, S.A.
Toronto, ON · ON-Toronto, AB
Tracks/trends center quality incidents; reports critical incidents and problematic trends to the Regional Management.
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Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 1 hour ago
SD
Technicien en pharmacie assujetti à une règlementation, rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
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Data entry for new prescriptions, and managing refill request processing
Added 1 hour ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- $95,000 to $145,000 CAD / year
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Added 1 hour ago
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Rentokil Initial

Technical Services Manager

Surrey, BC, Canada

Salary Range: $85000-$100000 Annually

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Job details

Pay: Salary Range: $85000-$100000 Annually
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$100000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Job Summary:

This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at the District & Regional level to develop & deliver training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate’s expertise.

The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business activities. The TSM supports Operations with knowledge of provincial/federal rules and regulations, certification and licensing requirements, and assistance in achieving associates’ certifications.

The TSM advances the safety culture through training support, field interaction with associates, and conducting facility audits and assessments. The TSM works to identify product, process, and associate development opportunities to deliver best-in-class programs and services and supports R&D initiatives in conducting field trials and product evaluations.

The TSM stays current on urban pest trends, pest management innovations, and IPM solutions to ensure Rentokil provides best-in class customer service with the best trained specialists in the industry.

Role and Responsibility:

Effectively utilize analytical tools to monitor the success pest programs, identify areas of opportunity/need for improvement, and develop action plans. Track improvement progress and adjust.
Support Operations in issue resolution through conduct of risk assessments, root cause analysis, and development of action plans to resolve pest issue at customer sites. Utilize remote data analysis, communication and coaching with Specialists and Operations Managers, and on-site support.
Contribute to the development and implementation of best-in-class pest control programs that effectively and efficiently resolves customer pest issue through innovation, process and protocol development, and in-field execution.
Support program implementation: conduct protocol training, ensure product usage and equipment operating protocols are executed and program goals are achieved.
Develop Rentokil Specialist to be the most competent pest control specialist in the industry through in-field coaching and by utilizing current Rentokil programs, including a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data analytics.
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed and executed to meet goal of full training compliance.
Utilize Rentokil’s Digital Pest App to identify challenging accounts by Market segments and develop programs to enhance district team competency to meet/exceed customer expectations
Identify pests submitted from service centers/regional customers as well as provide information regarding biology & appropriate mitigation advice.
Assist Field Customer Service team to meet/exceed customer service quality standard by supporting customer quality service programs and initiatives, identifying deficiencies, and developing action plans to improve.
Assist Sales/Marketing department to support local/regional/national initiative. Provide technical expertise, content, articles, and interviews for industry events and public outreach. Develop customer facing presentations to support Sales.
Maintain relationships with provincial regulatory agencies to ensure we remain in compliance with respect to pesticide law within the provinces where you operate.

Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board Certified Entomologist (BCE), or Registered Sanitarian (RS).
A minimum 5 yrs. of related urban pest management experience required.
Travel up to 75% of the time within your assigned Region.
Demonstrated proficiency in Google Sheets, PowerPoint, Word, Excel, Gmail and other standard computer programs required.
Excellent public speaking, communication, and customer service skills required.
Be, or become proficient in: fumigation, termite control, turf & ornament, vegetation management, wildlife management, and other applicable lines of business.
Be, or become a provincially certified applicator in the province of residence.

Be knowledgeable of local, provincial, federal laws regarding pesticides as well as general familiarity with Occupational Health and Safety Legislation, Ministry of Environment requirements, and third party auditing agencies of the provinces where you work.
Excellent public speaking, communication, and customer service skills required.
Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board-Certified Entomologist (BCE), or Registered Sanitarian (RS).

Car allowance with gas card
Company cell phone and laptop
Company paid holidays, vacation and sick time.
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Employee Assistance Program that offers services such as free counselling services and other benefits
Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
Employee Discounts
Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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More about this job

Responsibilities

The Technical Services Manager provides remote and on-site support to district offices by performing risk assessments, developing training programs, and coaching staff to improve service quality. They also assist sales and marketing teams with technical expertise while ensuring compliance with provincial and federal pest control regulations.

Requirements

Candidates must hold a four-year college degree in a biological science, with a preference for entomology, and possess at least five years of related urban pest management experience. Proficiency in standard office software and excellent communication skills are required, along with the ability to travel up to 75% of the time.

Skills

Pest management
Risk analysis
Site assessment
Coaching
Training development
Data analysis
Public speaking
Communication
Customer service
Regulatory compliance
Root cause analysis
Entomology
Project management
Technical writing
Safety auditing

Benefits

Car allowance
Gas card
Company cell phone
Company laptop
Paid holidays
Vacation time
Sick time
Medical insurance
Dental insurance
Vision insurance
Life insurance
Employee assistance program
Retirement savings plan
Company matching contributions
Employee discounts
Tuition reimbursement
Scholarship programs

Visa sponsorship

Not detected in the job text

Keywords

Pest control
Entomology
IPM
Risk assessment
Root cause analysis
Regulatory compliance
Training
Field trials
Urban pest management
Google Sheets
PowerPoint
Excel
Digital Pest App
Fumigation
Termite control
Wildlife management
Occupational Health and Safety
Quality assurance
Technical support
Operations management

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