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Added 12 mins ago
G
Entrepreneurial Business Partner | Build GeoXpr Canada
GeoXpr
Canada
- Full-time
…potentially become the co-founder, shareholder and managing director of GeoXpr…
Added 1 hour ago
AH
Principal, Statistical Programmer
Alira Health
Toronto, ON
- Full-time
Report issues to Project Manager/Associate Director in an appropriate timeframe
Added 2 hours ago
Technical Services Manager
Rentokil Initial
Vancouver, BC
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed…
Added 2 hours ago
Technical Services Manager
Rentokil Initial
Surrey, BC
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed…
Added 2 hours ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed…
Added 2 hours ago
RI
Technical Services Manager
Rentokil Initial
Vancouver, BC
- Full-time
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed…
Added 4 hours ago
MC
Manager, Revenue Accounting & Reporting
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- Full-time
…resilience. For over 40 years, we’ve granted more than 40,000 wishes. Research shows that prescribed wishes can improve commitment to treatment, reduce emergency room visits by half, and…
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TH
Administrative Co-Ordinator- Department of Diagnostic and Interventional Radiology
The Hospital for Sick Children
Toronto, ON
- Full-time
…children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge…
Added 4 hours ago
AC
Database Administrator
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- Full-time
…high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as…
Added 4 hours ago
TS
Senior Development Manager
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Reviews, interprets, and incorporates qualitative and quantitative market research and analysis to understand potential renters, their aspirations, and competing offerings in the market to…
Added 4 hours ago
H
Indigenous Relations & Business Development Specialist
Houle
Burnaby, BC
- Full-time
Reporting to the Director, Business Development, the Indigenous Relations & Business Development Specialist will drive business growth by fostering Indigenous partnerships, supporting…
Added 4 hours ago
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Senior Financial Analyst
Robert Half
Toronto, ON
- Full-time
Reporting to the Director, Financial Reporting & Analysis, this role will be responsible for financial reporting, consolidation, budgeting, process improvement, and supporting strategic…
Added 4 hours ago
AC
Data Analytics Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
…high-speed specialty cable. ACS has an expansive global presence in research and development, manufacturing, and sales. We design and manufacture a wide range of innovative connectors as…
Added 5 hours ago
SH
Supervisor - Health Information Services
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The Supervisor Health Information Services shall be accountable to the Director/Regional Manager/Manager Health Information Services and is responsible for the development, coordination,…
Added 5 hours ago
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Energy Management Coordinator
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Under the general direction of the Director, the incumbent will be responsible for leading and coordinating implementation of energy and utility conservation projects and standards. The…
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Manager, Labour Relations (National)
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Energy Management Coordinator
Winnipeg Regional Health Authority
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Executive Assistant
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Added 6 hours ago
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ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
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Added 6 hours ago
Director, Product Taxation
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Reporting to the AVP, Product Taxation & Financial Underwriting, the Director, Product Taxation plays a critical role in advancing the strategic objectives of the Insurance Solutions…
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M.L.T. Charge - Quality
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Reporting to the a Integrated Director Laboratory Services, is responsible for the implementation, maintenance and improvement of the quality management system and Hospital Point of Care…

Rentokil Initial

Technical Services Manager

Surrey, BC, Canada

Salary Range: $85000-$100000 Annually

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Job details

Pay: Salary Range: $85000-$100000 Annually
Positions available: 1
Posting language: English
Posted: Oct 30, 2026

Original job description

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, permanent residency support, or assistance with work permit renewals.

Number of vacancies: 1

The job advertisement is for an existing position

Salary Range: $85000-$100000 Annually

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Job Summary:

This role provides District offices with remote and on-site support performing site assessments, risk analysis, and supporting Operations through coaching and solution development. The TSM identifies improvement opportunities and works with Operations at the District & Regional level to develop & deliver training and improvements to meet Quality standards, increase customer retention, and further develop Rentokil associate’s expertise.

The TSM supports the Sales and Marketing teams with technical information, customer issue response and support, and providing presentations, articles, and interviews in support of business activities. The TSM supports Operations with knowledge of provincial/federal rules and regulations, certification and licensing requirements, and assistance in achieving associates’ certifications.

The TSM advances the safety culture through training support, field interaction with associates, and conducting facility audits and assessments. The TSM works to identify product, process, and associate development opportunities to deliver best-in-class programs and services and supports R&D initiatives in conducting field trials and product evaluations.

The TSM stays current on urban pest trends, pest management innovations, and IPM solutions to ensure Rentokil provides best-in class customer service with the best trained specialists in the industry.

Role and Responsibility:

Effectively utilize analytical tools to monitor the success pest programs, identify areas of opportunity/need for improvement, and develop action plans. Track improvement progress and adjust.
Support Operations in issue resolution through conduct of risk assessments, root cause analysis, and development of action plans to resolve pest issue at customer sites. Utilize remote data analysis, communication and coaching with Specialists and Operations Managers, and on-site support.
Contribute to the development and implementation of best-in-class pest control programs that effectively and efficiently resolves customer pest issue through innovation, process and protocol development, and in-field execution.
Support program implementation: conduct protocol training, ensure product usage and equipment operating protocols are executed and program goals are achieved.
Develop Rentokil Specialist to be the most competent pest control specialist in the industry through in-field coaching and by utilizing current Rentokil programs, including a) Rentokil Career Advancement b) Certified Field Training Program c) Customer Service Quality Program d) Command Center data analytics.
Work collaboratively with the Regional Director and District Managers to advance associates through training and career advancement program as scheduled. Ensure action plans are developed and executed to meet goal of full training compliance.
Utilize Rentokil’s Digital Pest App to identify challenging accounts by Market segments and develop programs to enhance district team competency to meet/exceed customer expectations
Identify pests submitted from service centers/regional customers as well as provide information regarding biology & appropriate mitigation advice.
Assist Field Customer Service team to meet/exceed customer service quality standard by supporting customer quality service programs and initiatives, identifying deficiencies, and developing action plans to improve.
Assist Sales/Marketing department to support local/regional/national initiative. Provide technical expertise, content, articles, and interviews for industry events and public outreach. Develop customer facing presentations to support Sales.
Maintain relationships with provincial regulatory agencies to ensure we remain in compliance with respect to pesticide law within the provinces where you operate.

Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board Certified Entomologist (BCE), or Registered Sanitarian (RS).
A minimum 5 yrs. of related urban pest management experience required.
Travel up to 75% of the time within your assigned Region.
Demonstrated proficiency in Google Sheets, PowerPoint, Word, Excel, Gmail and other standard computer programs required.
Excellent public speaking, communication, and customer service skills required.
Be, or become proficient in: fumigation, termite control, turf & ornament, vegetation management, wildlife management, and other applicable lines of business.
Be, or become a provincially certified applicator in the province of residence.

Be knowledgeable of local, provincial, federal laws regarding pesticides as well as general familiarity with Occupational Health and Safety Legislation, Ministry of Environment requirements, and third party auditing agencies of the provinces where you work.
Excellent public speaking, communication, and customer service skills required.
Four-year college degree in a biological science. Entomology is preferred, but not required.
Associate (ACE) or Board-Certified Entomologist (BCE), or Registered Sanitarian (RS).

Car allowance with gas card
Company cell phone and laptop
Company paid holidays, vacation and sick time.
Excellent Health benefits including Medical, Dental, Vision, and Life Insurance
Employee Assistance Program that offers services such as free counselling services and other benefits
Retirement Savings plan with highly-competitive company-matching contributions of 3.5%.
Employee Discounts
Fantastic Tuition Reimbursement benefits & Scholarship Programs

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

We are dedicated to protecting your personal data and complying with all relevant data privacy regulations throughout the recruitment process. By applying, you consent to the processing of your data as described in our full Privacy Policy, which you can access at: https://careers.rentokil-initial.com/privacy-policy

Rentokil Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil Terminix is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process.

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More about this job

Responsibilities

The Technical Services Manager provides remote and on-site support to district offices by performing risk assessments, developing training programs, and coaching staff to improve service quality. They also assist sales and marketing teams with technical expertise while ensuring compliance with provincial and federal pest control regulations.

Requirements

Candidates must hold a four-year college degree in a biological science, with a preference for entomology, and possess at least five years of related urban pest management experience. Proficiency in standard office software and excellent communication skills are required, along with the ability to travel up to 75% of the time.

Skills

Pest management
Risk analysis
Site assessment
Coaching
Training development
Data analysis
Public speaking
Communication
Customer service
Regulatory compliance
Root cause analysis
Entomology
Project management
Technical writing
Safety auditing

Benefits

Car allowance
Gas card
Company cell phone
Company laptop
Paid holidays
Vacation time
Sick time
Medical insurance
Dental insurance
Vision insurance
Life insurance
Employee assistance program
Retirement savings plan
Company matching contributions
Employee discounts
Tuition reimbursement
Scholarship programs

Visa sponsorship

Not detected in the job text

Keywords

Pest control
Entomology
IPM
Risk assessment
Root cause analysis
Regulatory compliance
Training
Field trials
Urban pest management
Google Sheets
PowerPoint
Excel
Digital Pest App
Fumigation
Termite control
Wildlife management
Occupational Health and Safety
Quality assurance
Technical support
Operations management

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