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Added 6 mins ago
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Customer Success Manager, North America
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RESA Power

Field Tech

Calgary, AB, Canada
AB, Canada
Edmonton, AB, Canada

Pay: $35-50/hour · Full-time

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Job details

Pay: Pay: $35-50/hour
Job type: Full-time
Experience: High school diploma or equivalent required and At least 1 year of experience in related field.
Posting language: English
Posted: Nov 2, 2026

Original job description

Position Summary:

A Transformer Technician requires a qualified, service-oriented individual to perform installation, preventative maintenance and troubleshooting of Transformers. A qualified individual must be able to perform inspections, assembly, vacuum oil filling, testing, and commissioning. They must be able to manage small to large size projects with good supervisory and organizational skills. They must be self-directed and very committed to customer satisfaction. Excellent communication skills with clients, peers and management are essential.

Duties and Responsibilities:

Conduct complex transformer service operations with advanced technical skills.
Resolve equipment issues using extensive knowledge and experience and recommend procedural enhancements.
Maintain clear communication about project details, safety, and environmental concerns.
Mentor junior technicians in safe and effective equipment operations.
Lead transformer testing and troubleshooting, interpreting, and explaining results.
Manage all aspects of transformer service tasks.
Ensure all work meets Quality Assurance specifications and conduct pre-completion inspections.
Help in planning and coordinating field projects, managing resources, and preparing reports.
Maintain budget adherence for work hours and vendor deliveries.
Oversee the re-gasketing of transformers and create new gaskets/O-rings.
Ensure vehicles, tools, and equipment are in safe operating condition and perform necessary maintenance.
Maintain strong client relationships, prepare project estimates, expand project work scopes, and assist in negotiating extra charges.
Ability to walk through customers’ sites, inspect problem(s) and report problem(s) to Sales and Project Management.
Complete test reports in company software in a timely manner.
As directed, complete service and repair work at Customer location(s).
Must be able to work weekly and/or weekend overtime. Holiday work is scheduled as per business/Customer need.
Comply with all safety requirements, including proper use of personal protective equipment and operation of equipment in a safe and competent manner. Understand and meet all departmental safety objectives and goals.
Keep assigned work-area clean, organized, and orderly. Ensure all safety and industrial hygiene requirements are maintained.
Work with members of a team to effectively complete work assignment. Receive information from team members regarding customer needs and product requirements and utilize this information to perform one’s function.

Job Requirements

High school diploma or equivalent required and At least 1 year of experience in related field.
Proven multitasking ability, managing priorities, and supervising team activities.
Skilled in the assembly, maintenance, and troubleshooting of transformers and related accessories.
Interpret work scope, drawings, diagrams, and technical documents proficiently.
Operate transformer oil processing equipment with complete documentation.
Support testing of transformers and accessories, documenting results proficiently.
Proficient with Microsoft Office and online tools.
Extensive experience and strong industrial wiring and troubleshooting skills.
Manage vehicle and equipment maintenance.
Effective communication skills and professional client interaction.
Collaborative, capable of working effectively both in teams and independently.
Strong background and experience in most types of high voltage equipment through the 230 kV class.
For positions that utilize a company vehicle and Construction Equipment, will be required to have a valid Class 5 driver’s license.
Willingness and ability to travel (min. 85% travel)

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

We do it right
- We pride ourselves on our integrity and expertise. We don’t cut corners.
- You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
- You conduct yourself professionally, ethically, and honestly.
- You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
- You are on time and preplan time off.
- You produce a quality product.
We are customer driven
- Our number one concern is our customer and our long-term relationships with them prove our dedication.
- You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
- You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
We focus on growth
- We are dedicated to growing the company and our employees.
- You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
- You seek out new assignments and assume additional duties.
- You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).
We solve problems
- Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
- You efficiently and thoroughly complete assignments.
- You perform work assignments independently.
- You propose new ideas and find better ways of doing things.
We get it done
- We are efficient, reliable and no nonsense. We work hard, but we also play hard.
- You follow through on commitments in a timely way.
- You produce easily understandable and accurate reports that meet customer and/or Company expectations.
- You actively listen. You seek advice and help as appropriate.
- You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).
We build strong relationships
- Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
- You collaborate to create the best solutions for each other and our customers.
- You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information

Type: Full-time

Travel: 85% - 100%

Pay: $35-50/hour

Working Environment: – Employee will be exposed to:

Extensive travel
Emergency call back procedures twenty-four hours a day. Required to work rotating shifts, which includes evenings, nights, weekends, and holidays.
Variable outdoor environmental temperatures including…
- steady rainfall, fog, snow, and freezing conditions
- extreme heat and/or humid conditions
Energized electrical work on equipment or systems operating at greater than 600 volts; extremely hazardous environments with risk of electrocution
Special safety precautions and/or equipment
Lifting and/or guiding heavy sections of materials
Some confined spaces and some cramped conditions
Chemicals used in the process
Diesel fumes

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be willing to work and/or drive periodic workdays in excess of 12 hours.
Must understand special hazards associated with high voltage equipment.
Ability to work in extreme temperatures and weather conditions for various periods of time.
Must have excellent balance and able to maintain body equilibrium that exceeds what is normal for ordinary locomotion.
Must have good eye/hand coordination.
Ability to move hands and manipulate objects easily and skillfully.
Must be able to ascend and descend stairs in operating unit.
Must be able to climb up and down on ladders at varying heights with fall restraint.
Must be able to enter and move about in confined spaces and wear personnel protective equipment.
Ability to sit, bend, stretch, twist, kneel, stoop, crouch, crawl or reach with your body, arms, and/or legs.
May be required to push, pull, lift, and/or carry up to 100 pounds.
Adequate olfactory and auditory abilities.
Vision abilities include close, distance, color, peripheral vision and depth perception.
Must display ability to read and understand job descriptions, safety/technical manuals and safety/warning signs.
Will be required to pass physical, drug, and alcohol testing.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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More about this job

Responsibilities

The Field Technician is responsible for the installation, preventative maintenance, and troubleshooting of transformers at customer locations. They must manage field projects, mentor junior staff, and ensure all work meets safety and quality assurance standards.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in a related field. Proficiency in transformer assembly, high voltage equipment, and the ability to travel up to 100% of the time are required.

Skills

Transformer maintenance
Troubleshooting
Electrical wiring
Transformer testing
Commissioning
High voltage equipment
Preventative maintenance
Technical documentation
Project management
Safety compliance
Equipment operation
Client relations
Microsoft Office
Industrial wiring
Oil processing

Visa sponsorship

Not detected in the job text

Keywords

Transformer
Field Technician
High Voltage
Preventative Maintenance
Troubleshooting
Electrical Distribution
Commissioning
Industrial Wiring
Safety Compliance
Quality Assurance
Oil Processing
Project Management
Microsoft Office
Class 5 Driver's License
Electrical Infrastructure
Technical Documentation
Equipment Maintenance
Field Projects
Customer Satisfaction
PPE

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