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Added 14 days ago
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Job Developer
Costi
Vaughan, ON
- Full-time
Working collaboratively with Career Advisors, Employment Consultants, and Retention Specialists, the Job Developer supports the full employment services cycle - from community outreach and…
Added 14 days ago
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Career Advisor
Costi
Centre, ON
- Full-time
Provide backup support across the intake-to-retention continuum, as required by caseload demands, to ensure service continuity and program outcomes, within the scope of the role. This…
Added 14 days ago
Branch Manager
Money Mart
Pembroke, ON
Education Reimbursement Program to invest in your education and career growth.
Added 14 days ago
Senior Manager, Strategy & Operations, Canada Dasher & Logistics
DoorDash Canada
Toronto, ON
We’re hiring a Senior Manager, Strategy & Operations to lead marketplace performance for Dasher & Logistics in Canada. This role sits at the center of the country’s delivery engine and is…
Added 14 days ago
Office Administrator (PWLDV)
Connecting Care (2000) Inc.
Drayton Valley, AB
…opportunity to be their very best. In cooperation with the General Manager and corporate support, the Office Administrator Care Partner has administrative authority, oversight,…
Added 14 days ago
Lawyer Support Representative B052-26
Legal Aid BC
Vancouver, BC
Receive, record, assess CIS data and manual invoices from transcription companies for reimbursement of provincial sales tax;
Added 14 days ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 14 days ago
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District Sales Executive
Expeditors
Mississauga, ON
- $55,000 to $70,000 CAD / year
- Full-time
…employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances…
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Client Advisor Intern
RBC
Oakville, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 14 days ago
Manager, Data & Analytics Business Partner
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for a Manager, Data & Analytics Business Partner. Are you searching for new possibilities?
Added 14 days ago
RP
Product Owner
Rexall Pharmacy Group LTD
Mississauga, ON
- $80,453 to $95,000 CAD / year
- Full-time
Reporting to the Digital Product Manager, the existing Product Owner will lead the definition and delivery of new digital capabilities across Rexall's pharmacy-led digital properties and…
Added 14 days ago
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Manager, Digital Operations Training
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Manager, Digital Operations Training manages the execution and continuous improvement of learning programs that help hotel teams confidently adopt digital platforms, technologies, and…
Added 14 days ago
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Human Resources Manager
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Are you an experienced Human Resources Manager who is looking for an opportunity to make your mark and help shape a business that is innovating, transforming and growing? Are you looking…
Added 14 days ago
Residence Coordinator, Academic Initiatives
Wilfrid Laurier University
Waterloo, ON
Reports to: Residence Manager, Student Learning
Added 14 days ago
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Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Endometriosis Research Program at the Research Institute of the McGill University Health Centre conducts patient-oriented clinical and epidemiological research aimed at improving the…
Added 14 days ago
FS
Manager, Digital Operations Training
Four Seasons
Toronto, ON
- Full-time
The Manager, Digital Operations Training manages the execution and continuous improvement of learning programs that help hotel teams confidently adopt digital platforms, technologies, and…
Added 15 days ago
4N
Marketing Specialist
49 North Lubricants
Leduc, AB
- Full-time
Working alongside our Marketing Manager and Creative Marketing Specialist, you'll help execute marketing initiatives, identify growth opportunities and turn marketing activity into…
Added 15 days ago
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Project Engineering Coordinator
AtkinsRéalis
Toronto, ON
- $105,570 to $129,030 CAD / year
- Full-time
…On the project, you will report to the Alliance Engineering Program…
Added 15 days ago
BU
Coordinator, Graduate Scholarships & Awards
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Manager, Graduate Funding Operations, the Coordinator, Graduate Scholarships & Awards is accountable for the coordination of scholarship services to over 2000 graduate…
Added 15 days ago
BC
Registered Nurse - Complex Care (C4)
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Complex Care, the successful applicant will be responsible for comprehensive nursing care in the Medically Complex program and must meet the…
Added 15 days ago
RM
Director of People and Culture
Ronald McDonald House Toronto
Toronto, ON
- Full-time
Oversee the Manager, Talent & Volunteer Engagement in delivering an effective volunteer lifecycle, including workforce planning, recruitment, screening, onboarding, training, scheduling…
Added 15 days ago
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Intern (Bachelor's) Document Specialist
Honeywell
Markham, ON
- Full-time
Work with site teams to gather important documents from various legacy data retention systems.
Added 15 days ago
RP
Product Owner
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $90,000 to $95,000 CAD / year
- Full-time
Reporting to the Digital Product Manager, the existing Product Owner will lead the definition and delivery of new digital capabilities across Rexall's pharmacy-led digital properties and…
Added 15 days ago
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Manager - Deposits, Billing and Commissions
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…management, commissions, and financial integrity activities. The Manager, Deposits, Billing & Commissions plays a critical leadership role in ensuring the accuracy, effectiveness, and…
Added 15 days ago
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Account Manager
Resolver
Toronto, ON
- Full-time
As an Account Manager, you play a critical role in the sales engine of Resolver's Security & Investigations solutions. You’ll focus primarily on growing our existing customers’ engagements…

Resolver

Account Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 19, 2026

Original job description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. This role is hybrid requiring in office presence as needed.

As an Account Manager, you play a critical role in the sales engine of Resolver's Security & Investigations solutions. You’ll focus primarily on growing our existing customers’ engagements through cross-selling, expansion and upselling. You’ll combine consultative selling with a solutions-based approach, solving problems, and building relationships while keeping our customers' business objectives in mind.

Did we mention you’ll also be part of an amazing team? We have a collaborative team of Account Executives, Sales Engineers, Customer Success, and Product who are committed to helping organizations protect what matters.

About Resolver: Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!

Your day to day:

Consultative and Conceptual Selling (60%)

Measures of Success: Win Rate, Recurring Revenue, User Licenses, Gross Revenue, Lead to Opportunity Conversions, Demos and Discovery calls.

Sales generation: you’ll up-sell and cross-sell to existing customer accounts while meeting customer retention targets.
Building: you’ll work with Resolverites to reach customer and company goals throughout the sales cycle.
You’ll encourage real and transparent conversations with customers about their needs and challenges. You’re trying to find a customer-centric solution for key business needs.

Strategic Sales Planning (20%)

Measures of Success: Building business cases, knowledge of market/industry, connecting with internal stakeholders, and working with existing customer references.

Develop account plans for growth by combining commercial acumen with local relationships.
You’re great at forming relationships – you will be the point of contact for assigned customers and will ensure they receive requested products and services quickly.
You’ll collaborate with your colleagues to ensure consistent service and on-board new customers.

Forecasting & Documentation (20%)

Measures of Success: Forecasting accuracy, accurate and up- to-date CRM data, mapping of decision makers and stakeholders, defining a quantitative 'new reality', and call to action.

Forecast and track customer account metrics.
Maintain records of customer transactions – you’re organized!
Monitor and analyze customer’s usage of our product.

People who Excel:

2-5 years related sales experience within a SaaS company
Exposure or knowledge within Security & Investigations is a plus!
Experience in a high initiative, high autonomy environment is critical for success; you are a resourceful problem-solver!
Passionate about solving business problems with technology
You know the value of customer loyalty and can effectively anticipate needs, establish clear goals, and facilitate rapport
Experience with marketing automation tools an asset

What we’ll give you in return

Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:

Health and Wellness Benefits: 100% paid by us for health, dental and vision from day one.
Professional development: we have an external learning budget to help you grow and develop.  We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer career development opportunities to help you build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year
Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and 5 additional weeks of pregnancy leave for birth mothers.
RRSP: Matching up to 2.5%
Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
In the Office – You will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!
The salary range for this role is $90-100k + commission

Interested?!

If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you. Click below to get the process rolling.

We truly appreciate all interest and will happily reply to qualified candidates.

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at careers@resolver.com

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More about this job

Responsibilities

Grow existing customer accounts through cross-selling, upselling, and expansion while meeting retention and revenue targets. Develop account growth plans, build customer relationships, coordinate with internal teams, and maintain accurate forecasts, CRM records, and product usage insights.

Requirements

Candidates should have 2–5 years of related sales experience in a SaaS company, with experience in high-initiative, autonomous environments and a passion for solving business problems with technology. Knowledge of Security & Investigations and experience with marketing automation tools are assets; strong customer relationship, problem-solving, and sales skills are important.

Skills

Consultative Selling
Conceptual Selling
Upselling
Cross-Selling
Account Management
Strategic Sales Planning
Customer Retention
Relationship Building
Sales Forecasting
CRM Documentation
Business Case Development
Product Usage Analysis
Stakeholder Management
Problem-Solving
Customer Needs Analysis
Marketing Automation

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Professional Development Budget
Open Vacation
Parental Leave
Retirement Plan Matching
Flexible Work Arrangement

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Security & Investigations
No-Code Platform
Account Management
Consultative Selling
Conceptual Selling
Cross-Selling
Upselling
Customer Retention
Recurring Revenue
User Licenses
Sales Forecasting
CRM
Account Planning
Business Cases
Stakeholder Mapping
Product Usage Analysis
Marketing Automation
Risk Management
Risk Intelligence
Customer Success
Sales Engineering
Lead Conversion
Discovery Calls
Product Demonstrations

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