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Added 1 hour ago
RS
Food and Beverage Lead
Red Shores Racetrack & Casino
Charlottetown, PE
- Full-time
…administrative duties and support of the F&B Supervisor in the day-to-day supervision and operation of the department. Ensuring complete customer satisfaction with the destination…
Added 1 hour ago
M
Coffee Bar Attendant-Part Time
Marriott
NS · Halifax, NS
- Part-time
…dishes, utensils, work areas, tables and equipment throughout the day. Obtain change required for expected business level. Count bank at end of shift, complete designated cashier reports,…
Added 2 hours ago
F
Software Dev QA Specialist
Fortinet
Burnaby, BC
- Full-time
Strong familiarity with Endpoint Security concepts (EDR, XDR, Next-Gen AV, or host-based firewalls) and basic understanding of malware behaviors or attack techniques (e.g., MITRE ATT&CK…
Added 2 hours ago
PC
Contract Recruiter
Pursuit Collection
Banff, AB · CAN - Banff Office (Operations)
- Full-time
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce…
Added 2 hours ago
P
In-Arena Host (Contractor)
PWHL
Toronto, ON
- Full-time
The In-Arena Host provides live hosting and fan engagement services through on-camera segments, promotional activations and scripted entertainment elements, helping create an energetic,…
Added 2 hours ago
GF
Fit4Less Host - Mississauga Westwood
GoodLife Fitness
Mississauga, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 2 hours ago
P
Promotional Crew Member (Contractor)
PWHL
Toronto, ON
- Full-time
…services designed to create an exciting and interactive game day experience through in-arena activations, giveaways, contests and entertainment elements throughout Toronto Scepters home…
Added 2 hours ago
R
Community Associate
Regus
Mission, BC
- Full-time
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for…
Added 3 hours ago
R
Community Associate
Regus
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for…
Added 3 hours ago
R
Community Associate
Regus
Richmond, BC
- Full-time
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Added 3 hours ago
Systems Administrator 3 - Enterprise Observability
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
…net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the…
Added 3 hours ago
O&
Host & Server Assistant - Bridgette Bar
Oliver & Bonacini
Toronto, ON
- Full-time
…of the city. Snack, indulge, bend an elbow, and realize your day’s full potential in a space that blends vibrant energy with thoughtful design. Bridgette Bar is first and foremost a bar -…
Added 3 hours ago
QC
Vice President, Quality and Chief Nursing Executive
Queensway Carleton Hospital
Ottawa, ON
- Full-time
…Surgical Services, and Critical Care. QCH is also a regional host for cancer care, dialysis and orthopedic services. As a patient-centred hospital, an active member of the Patient and…
Added 4 hours ago
GF
Fit4Less Host - Mississauga Derry & Millcreek
GoodLife Fitness
Mississauga, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
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GF
Fit4Less Host - Sault Ste. Marie Pim Street
GoodLife Fitness
Sault Ste. Marie, ON
- Part-time
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and…
Added 4 hours ago
A
Assistant General Manager - Aera
Aera
Toronto, ON
- Full-time
You conduct and also coach your management team to host well informed briefings with service staff prior to each function or service
Added 4 hours ago
FN
Housekeeping Attendant/Dishwasher
Frontiers North Adventures
Churchill, MB
- Internship
…unique and exciting setting to work on the Hudson Bay Coast. We host locals and travellers from around the world who are in search of the area's extraordinary polar bears, beluga whales,…
Added 4 hours ago
R
Account Manager
Resolver
Toronto, ON
- Full-time
Health and Wellness Benefits: 100% paid by us for health, dental and vision from day one.
Added 5 hours ago
P
Promotional Crew Member (Contractor)
PWHL
Vancouver, BC
- $20 CAD / hour
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…services designed to create an exciting and interactive game day experience through in-arena activations, giveaways, contests and entertainment elements throughout Vancouver Goldeneyes home…
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Lead Campus Professional at University of Victoria- Hillel BC
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Program Director, Drone Transport Initiative
The University of British Columbia
Vancouver, BC
- $8,087.08 to $12,117.08 CAD / month
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UO
Program Director, Drone Transport Initiative
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Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $8,087.08 to $12,117.08 CAD / month
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Added 6 hours ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Mississauga, ON
- $50,000 to $53,000 CAD / year
- Full-time
…completing front line transactional services to support our Members day to day banking, as well as an opportunity to grow by fulfilling advisory sales role such as opening new accounts,…
Added 7 hours ago
Analyst, Business Risk Management
Scotiabank
Toronto, ON
Participate in/host presentations with business units as required.
Added 7 hours ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Hamilton, ON
- $50,000 to $53,000 CAD / year
- Full-time
…completing front line transactional services to support our Members day to day banking, as well as an opportunity to grow by fulfilling advisory sales role such as opening new accounts,…

Resolver

Account Manager

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. This role is hybrid requiring in office presence as needed.

As an Account Manager, you play a critical role in the sales engine of Resolver's GRC solutions. You’ll focus primarily on growing our existing customers’ engagements through cross-selling, expansion and upselling. You’ll combine consultative selling with a solutions-based approach, solving problems, and building relationships while keeping our customers' business objectives in mind.

Did we mention you’ll also be part of an amazing team? We have a collaborative team of Account Executives, Sales Engineers, Customer Success, and Product who are committed to helping organizations protect what matters.

About Resolver: Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!

Your day to day:

Consultative and Conceptual Selling (60%)

Measures of Success: Win Rate, Recurring Revenue, User Licenses, Gross Revenue, Lead to Opportunity Conversions, Demos and Discovery calls.

Sales generation: you’ll up-sell and cross-sell to existing customer accounts while meeting customer retention targets.
Building: you’ll work with Resolverites to reach customer and company goals throughout the sales cycle.
You’ll encourage real and transparent conversations with customers about their needs and challenges. You’re trying to find a customer-centric solution for key business needs.

Strategic Sales Planning (20%)

Measures of Success: Building business cases, knowledge of market/industry, connecting with internal stakeholders, and working with existing customer references.

Develop account plans for growth by combining commercial acumen with local relationships.
You’re great at forming relationships – you will be the point of contact for assigned customers and will ensure they receive requested products and services quickly.
You’ll collaborate with your colleagues to ensure consistent service and on-board new customers.

Forecasting & Documentation (20%)

Measures of Success: Forecasting accuracy, accurate and up- to-date CRM data, mapping of decision makers and stakeholders, defining a quantitative 'new reality', and call to action.

Forecast and track customer account metrics.
Maintain records of customer transactions – you’re organized!
Monitor and analyze customer’s usage of our product.

People who Excel:

2-5 years related sales experience within a SaaS company
Exposure or knowledge within GRC is a plus!
Experience in a high initiative, high autonomy environment is critical for success; you are a resourceful problem-solver!
Passionate about solving business problems with technology
You know the value of customer loyalty and can effectively anticipate needs, establish clear goals, and facilitate rapport
Experience with marketing automation tools an asset

What we’ll give you in return

Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:

Health and Wellness Benefits: 100% paid by us for health, dental and vision from day one.
Professional development: we have an external learning budget to help you grow and develop.  We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer career development opportunities to help you build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year
Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and 5 additional weeks of pregnancy leave for birth mothers.
RRSP: Matching up to 2.5%
Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
In the Office – You will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!
The salary range for this role is $90-100k + commission

Interested?!

If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you. Click below to get the process rolling.

We truly appreciate all interest and will happily reply to qualified candidates.

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at careers@resolver.com

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More about this job

Responsibilities

Grow existing customer accounts through cross-selling, upselling, and expansion while meeting retention and revenue targets. Develop strategic account plans, build customer relationships, monitor product usage, and maintain accurate forecasts and CRM records.

Requirements

Candidates should have 2–5 years of related sales experience in a SaaS company; GRC knowledge is an advantage. Success requires initiative, autonomy, problem-solving, technology-driven business acumen, customer relationship skills, and ideally experience with marketing automation tools.

Skills

Consultative Selling
Account Management
Cross-Selling
Upselling
Customer Retention
Strategic Sales Planning
Relationship Building
Sales Forecasting
CRM Documentation
Account Planning
Business Case Development
Product Usage Analysis
Problem-Solving
Customer Needs Analysis
Marketing Automation

Benefits

Health, Dental, And Vision Insurance
Professional Development Budget
Career Development Opportunities
Open Vacation
Paid Parental Leave
RRSP Matching
Flexible Work Arrangements
Office Snacks And Beverages
Team Social Events

Visa sponsorship

Not detected in the job text

Keywords

SaaS
GRC
Risk Management
Risk Intelligence
Account Management
Consultative Selling
Cross-Selling
Upselling
Customer Retention
Recurring Revenue
User Licenses
Lead Conversion
Sales Demos
Discovery Calls
Strategic Sales Planning
Account Plans
Business Cases
Forecasting
CRM
Stakeholder Mapping
Product Usage Analysis
Marketing Automation
Customer Success
Sales Engineering
No-Code Platform

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