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Added 12 mins ago
UO
Undergraduate Programs Assistant
University of British Columbia
Kelowna, BC · UBCO | Science Building (SCI)
- $4,981 to $5,713 CAD / month
- Full-time
This position reports to the Department Manager, with a dotted-line report to the Head(s) of Department. This position interacts with students, staff, faculty members, Enrolment Services,…
Added 12 mins ago
T
Wealth Insurance Advisor
TD
Markham, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 12 mins ago
SL
Bilingual Financial Service Consultant- Insurance
Sun Life
AB · MB · NB · NS · Ottawa, ON · Toronto, ON · Waterloo, ON · ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Reporting to the Sales Manager, Client Solutions you will:
Added 12 mins ago
MS
Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
…and inclusive leaders. We are committed to your growth and development, and your entire employee experience. We recognize that our people and culture are the keys to our success. We invite…
Added 12 mins ago
GF
Assistant General Manager - Airdrie Towerlane Centre
GoodLife Fitness
Airdrie, AB
- Full-time
The Assistant General Manager plays a key role in providing an exceptional employee and member experience. You are responsible for training, coaching and ongoing development of a team of…
Added 26 mins ago
Dietitian Degree
HealthCareersInSask.ca
Saskatoon, SK
Job Description: Under the direction of the manager Interprofessional Practice, the Dietitian is responsible for managing the nutrition care of patients. This includes nutritional…
Added 26 mins ago
AW
Merchandiser (Vancouver, BC)
Arterra Wines Canada
BC · Field Office - BC
- Part-time
Maintain consistent communication with the territory Sales Representative & Sales Manager regarding changes in buyer preferences, out of stock inventory concerns/situations encountered and…
Added 26 mins ago
M
Proposal Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Tenured team member with a proven track record within proposal services. Assists in the training/development of the team. May have formal supervisory responsibility. May act as a back-up…
Added 26 mins ago
M
Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
Workforce Transformation & Operating Model Development: Support workforce modernization, AI adoption, reskilling, and future-of-work initiatives across Technology and Operations. Analyze…
Added 26 mins ago
M
Director, Talent Development (GRO) and Human Performance Enablement
Manulife
Toronto, ON
- Full-time
GRO is a global workforce capability program that builds critical skills and accelerates early-career talent through structured development experiences. As Director, GRO Program & Human…
Added 26 mins ago
O
Sr Customer Success Manager - Oracle Health
Oracle
Canada
- $79,900 to $131,300 CAD / year
- Full-time
Mentor junior team members and support organizational development initiatives.
Added 26 mins ago
SAP SuccessFactors Employee Central Payroll - Senior Manager
EY
AB · Ottawa, ON · Toronto, ON · Calgary, AB
We are seeking a Senior Manager with deep expertise in SAP SuccessFactors Employee Central Payroll to join our HR Technology practice. This role is designed for professionals who can lead…
Added 26 mins ago
Construction Management Team (CMT) Administrator (Mackenzie)
IREN
AB · Mackenzie
…construction management team. Reporting to the Construction Manager, you keep the site office running: daily reports, timesheets and crew rosters, camp and travel coordination for a…
Added 41 mins ago
SA
Automotive Service & Parts Manager
Steele Auto Group
Halifax, NS
- Full-time
Support recruitment, onboarding, and ongoing team development to build a high-performing, customer-focused workforce
Added 56 mins ago
Channel Partner Manager
Dayforce
Canada
Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.
Added 56 mins ago
TH
Senior Advisor (Full Time) - People Insight & Analytics
Trillium Health Partners
ON · ON, Canada
- Full-time
Collaborate with the Manager, Workforce Planning & Analytics to execute corporate deliverables in a fast-paced healthcare organization and to support achievement of the hospital’s strategic…
Added 1 hour ago
N
Marketing Specialist - Bilingual (FR/EN) (Contract)
Numeris
Toronto, ON
- Contract
Support the Content Manager in the development, production, and distribution of marketing and communications materials, including email campaigns, webinar invites, and newsletters.
Added 1 hour ago
TT
Mechanical Prototyping Specialist
Trojan Technologies
London, ON
- $70,000 to $95,000 CAD / year
- Full-time
Reporting to the Manager, Technology Development, the Mechanical Prototyping Specialist supports cross-functional technology-development projects focused on evaluating and integrating UVC…
Added 1 hour ago
T
Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Contact Center Rep II, Borrowing (Markham, On)
TD
Markham, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help…
Added 1 hour ago
M
Strategic Marketing Manager
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
We’re looking for an outgoing, passionate, results-driven Strategic Marketing Manager to join the Manulife Insurance Marketing team. We're building deeper relationships with advisors, and…
Added 1 hour ago
Director, Bid Strategy & Pricing
Lyft
Montreal, QC
12+ years in bid, capture, commercial, or business development roles, including 5+ years leading teams at a senior manager, director level, or equivalent.
Added 1 hour ago
MI
Millwright (Licensed)
Magna International
Concord, ON
- Full-time
…exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you…
Added 1 hour ago
KD
Casual Direct Support Professional
Karis Disability Services
Saskatoon, SK
- Part-time
…their unique gifts while encouraging continuous growth and development is only a part of what makes this a rewarding…
Added 1 hour ago
R
Automotive Electrical Sourcing & Category Manager
REXEL
Winnipeg, MB
- Full-time
We are seeking an experienced Automotive Electrical Sourcing & Category Manager based in Winnipeg, MB to lead strategic sourcing, supplier development, category management, and supply-chain…

Resolver

Account Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. This role is hybrid requiring in office presence as needed.

As an Account Manager, you play a critical role in the sales engine of Resolver's GRC solutions. You’ll focus primarily on growing our existing customers’ engagements through cross-selling, expansion and upselling. You’ll combine consultative selling with a solutions-based approach, solving problems, and building relationships while keeping our customers' business objectives in mind.

Did we mention you’ll also be part of an amazing team? We have a collaborative team of Account Executives, Sales Engineers, Customer Success, and Product who are committed to helping organizations protect what matters.

About Resolver: Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!

Your day to day:

Consultative and Conceptual Selling (60%)

Measures of Success: Win Rate, Recurring Revenue, User Licenses, Gross Revenue, Lead to Opportunity Conversions, Demos and Discovery calls.

Sales generation: you’ll up-sell and cross-sell to existing customer accounts while meeting customer retention targets.
Building: you’ll work with Resolverites to reach customer and company goals throughout the sales cycle.
You’ll encourage real and transparent conversations with customers about their needs and challenges. You’re trying to find a customer-centric solution for key business needs.

Strategic Sales Planning (20%)

Measures of Success: Building business cases, knowledge of market/industry, connecting with internal stakeholders, and working with existing customer references.

Develop account plans for growth by combining commercial acumen with local relationships.
You’re great at forming relationships – you will be the point of contact for assigned customers and will ensure they receive requested products and services quickly.
You’ll collaborate with your colleagues to ensure consistent service and on-board new customers.

Forecasting & Documentation (20%)

Measures of Success: Forecasting accuracy, accurate and up- to-date CRM data, mapping of decision makers and stakeholders, defining a quantitative 'new reality', and call to action.

Forecast and track customer account metrics.
Maintain records of customer transactions – you’re organized!
Monitor and analyze customer’s usage of our product.

People who Excel:

2-5 years related sales experience within a SaaS company
Exposure or knowledge within GRC is a plus!
Experience in a high initiative, high autonomy environment is critical for success; you are a resourceful problem-solver!
Passionate about solving business problems with technology
You know the value of customer loyalty and can effectively anticipate needs, establish clear goals, and facilitate rapport
Experience with marketing automation tools an asset

What we’ll give you in return

Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:

Health and Wellness Benefits: 100% paid by us for health, dental and vision from day one.
Professional development: we have an external learning budget to help you grow and develop.  We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer career development opportunities to help you build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year
Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and 5 additional weeks of pregnancy leave for birth mothers.
RRSP: Matching up to 2.5%
Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
In the Office – You will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!
The salary range for this role is $90-100k + commission

Interested?!

If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you. Click below to get the process rolling.

We truly appreciate all interest and will happily reply to qualified candidates.

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at careers@resolver.com

Apply About employer

More about this job

Responsibilities

Grow existing customer accounts through cross-selling, upselling, and expansion while meeting retention and revenue targets. Develop strategic account plans, build customer relationships, monitor product usage, and maintain accurate forecasts and CRM records.

Requirements

Candidates should have 2–5 years of related sales experience in a SaaS company; GRC knowledge is an advantage. Success requires initiative, autonomy, problem-solving, technology-driven business acumen, customer relationship skills, and ideally experience with marketing automation tools.

Skills

Consultative Selling
Account Management
Cross-Selling
Upselling
Customer Retention
Strategic Sales Planning
Relationship Building
Sales Forecasting
CRM Documentation
Account Planning
Business Case Development
Product Usage Analysis
Problem-Solving
Customer Needs Analysis
Marketing Automation

Benefits

Health, Dental, And Vision Insurance
Professional Development Budget
Career Development Opportunities
Open Vacation
Paid Parental Leave
RRSP Matching
Flexible Work Arrangements
Office Snacks And Beverages
Team Social Events

Visa sponsorship

Not detected in the job text

Keywords

SaaS
GRC
Risk Management
Risk Intelligence
Account Management
Consultative Selling
Cross-Selling
Upselling
Customer Retention
Recurring Revenue
User Licenses
Lead Conversion
Sales Demos
Discovery Calls
Strategic Sales Planning
Account Plans
Business Cases
Forecasting
CRM
Stakeholder Mapping
Product Usage Analysis
Marketing Automation
Customer Success
Sales Engineering
No-Code Platform

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