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Added 8 mins ago
SA
Sr Network Engineer
S&S Activewear
Burlington, ON
- Full-time
Lead capacity planning and lifecycle roadmapping for circuits, switching, wireless density, and firewall throughput; convert forecasts and performance data into prioritized upgrade plans.
Added 8 mins ago
C
Cloud Architecture and DevOps Lead – Telco Private Cloud
CGI
Toronto, ON
- Full-time
We are seeking an experienced Cloud Architecture and DevOps Lead to design and deliver a telecom grade private cloud platform. The role will lead the migration from VMware based…
Added 8 mins ago
AC
Data Analyst - Identity and Access management
Adastra Corporation
Markham, ON
- Other
Knowledge of privileged access management, data access governance, cloud identity and Zero Trust principles
Added 23 mins ago
C
Manager, Inventory Control
Cozey
Mont-Royal, QC
- Full-time
…center network. You'll set the inventory control standard, lead the cycle count and reconciliation program, and drive the process improvements that keep stock accurate, findable, and ready…
Added 23 mins ago
MD
Sales Operations Manager
Macaloney's Distillery
Victoria, BC
- Full-time
…reporting from start to finish. You report directly to our CEO and lead our Sales Operations…
Added 24 mins ago
University Registrar
University of Saskatchewan
Saskatoon, SK
Leadership experience with the ability to lead a team through challenging and complex situations and demonstrate leadership beyond reporting lines.
Added 54 mins ago
PH
Clinical Dietitian, Nutrition and Rehabilitation - BC Cancer - Abbotsford
Provincial Health Services Authority
Abbotsford, BC
- Part-time
Under the general supervision of the Clinical Coordinator as well as clinical direction from the Provincial Program Lead, Nutrition & Rehabilitation, performs clinical, education, community…
Added 54 mins ago
LC
Senior Strategic Sourcing Specialist
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
Support/lead the development of local /regional sourcing strategies for the Category managed, using detailed analysis of historical & current spend data, combined with sourcing and research…
Added 54 mins ago
MI
Loss Prevention Manager
Marriott International
Toronto, ON
- Full-time
Encourages and builds mutual trust, respect, and cooperation among team members.
Added 54 mins ago
PC
Experienced Talent Acquisition Manager
PwC Canada
Toronto, ON
- Full-time
Lead and contribute to Talent Acquisition and cross-functional projects and transformation initiatives, championing technology, automation and AI to improve recruitment effectiveness
Added 54 mins ago
PC
Experienced Talent Acquisition Manager
PwC Canada
Calgary, AB
- Full-time
Lead and contribute to Talent Acquisition and cross-functional projects and transformation initiatives, championing technology, automation and AI to improve recruitment effectiveness
Added 54 mins ago
FH
Nurse Practitioner - Urgent Primary Care
Fraser Health
Chilliwack, BC
- Part-time
Be part of our clinical enhancement program with regular in-house skills development such as 12 lead ECG interpretation, Point of Care ultrasound (POCUS), suturing and x-ray interpretation…
Added 54 mins ago
HH
Director of Strategy and Partnerships
Highbridge Human Capital
Remote, Canada
- $142,501 to $152,646 CAD / year
- Contract
- Remote
Develop communication approaches that promote stakeholder understanding, transparency and trust.
Added 1 hour ago
DB
Process Plant Operator – Fixed Term Contract Fly In/Fly Out - Gahcho Kué Mine, NWT
De Beers Group
NT · Northwest Territories, Canada
- Contract
…and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams…
Added 1 hour ago
AS
Mobile Developer (React Native)
Apex Systems
Toronto, ON
- $60 to $70 USD / hour
- Full-time
Strong leadership skills and will be able to lead up a team of 5-7 individuals; they would need to mentor their team and beyond that, they should be able to work cross functionally with UX…
Added 1 hour ago
DB
Heavy Equipment Operator, Multi-Skilled, Mine Operations - Fixed-Term Contract Fly In/Fly Out
De Beers Group
NT · Northwest Territories, Canada
- Contract
…and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams…
Added 1 hour ago
A
Accounting Manager I
Altec
Milton, ON
- Full-time
Lead the monthly close process for Altec Industries Ltd., including complex journal entries, account reconciliations, accruals, prepaids, payroll-related entries, bank and line-of-credit…
Added 1 hour ago
B
Head of Shopper and Customer Marketing - Canada
Beiersdorf
Montreal, QC
- Full-time
Lead post-event reviews and embed fact-based accountability and continuous improvement.
Added 1 hour ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
Lead business development activities including sales, proposals, and building and maintaining sustainable client relationships across different financial services institutions.
Added 1 hour ago
HH
Director of Strategy and Partnerships
Highbridge Human Capital
Ottawa, ON
- $142,501 to $152,646 CAD / year
- Contract
Develop communication approaches that promote stakeholder understanding, transparency and trust
Added 1 hour ago
IO
Property Project Management Engineer
Imperial Oil
AB · Greater Edmonton Metropolitan Area
- Full-time
Supports the Property Operations project management organization (PMO) with option analysis after a business case and lead project case has been selected
Added 1 hour ago
G
Business Development Manager – RMC Solutions
Giatec
Ottawa, ON
- Full-time
…across North America. You’ll be the person producers know and trust at…
Added 1 hour ago
RC
Consultant, Complex Property Tax
Ryan Companies US, Inc.
Calgary, AB
- Full-time
…responsible for creating positive team member experiences, which lead to excellent client service and drive revenue and profit for the…
Added 1 hour ago
FH
Nurse Practitioner - Urgent Primary Care
Fraser Health Authority
Chilliwack, BC
- $60.75 to $87.33 CAD / hour
- Part-time
Be part of our clinical enhancement program with regular in-house skills development such as 12 lead ECG interpretation, Point of Care ultrasound (POCUS), suturing and x-ray interpretation…
Added 1 hour ago
A
Americas Marketing Lead - Transport
Arup
Toronto, ON
- Full-time
…ambitions. We are seeking to appoint an Americas Marketing Lead - Transport…

Resolver

Account Manager

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both. This role is hybrid requiring in office presence as needed.

As an Account Manager, you play a critical role in the sales engine of Resolver's GRC solutions. You’ll focus primarily on growing our existing customers’ engagements through cross-selling, expansion and upselling. You’ll combine consultative selling with a solutions-based approach, solving problems, and building relationships while keeping our customers' business objectives in mind.

Did we mention you’ll also be part of an amazing team? We have a collaborative team of Account Executives, Sales Engineers, Customer Success, and Product who are committed to helping organizations protect what matters.

About Resolver: Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.

We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!

Your day to day:

Consultative and Conceptual Selling (60%)

Measures of Success: Win Rate, Recurring Revenue, User Licenses, Gross Revenue, Lead to Opportunity Conversions, Demos and Discovery calls.

Sales generation: you’ll up-sell and cross-sell to existing customer accounts while meeting customer retention targets.
Building: you’ll work with Resolverites to reach customer and company goals throughout the sales cycle.
You’ll encourage real and transparent conversations with customers about their needs and challenges. You’re trying to find a customer-centric solution for key business needs.

Strategic Sales Planning (20%)

Measures of Success: Building business cases, knowledge of market/industry, connecting with internal stakeholders, and working with existing customer references.

Develop account plans for growth by combining commercial acumen with local relationships.
You’re great at forming relationships – you will be the point of contact for assigned customers and will ensure they receive requested products and services quickly.
You’ll collaborate with your colleagues to ensure consistent service and on-board new customers.

Forecasting & Documentation (20%)

Measures of Success: Forecasting accuracy, accurate and up- to-date CRM data, mapping of decision makers and stakeholders, defining a quantitative 'new reality', and call to action.

Forecast and track customer account metrics.
Maintain records of customer transactions – you’re organized!
Monitor and analyze customer’s usage of our product.

People who Excel:

2-5 years related sales experience within a SaaS company
Exposure or knowledge within GRC is a plus!
Experience in a high initiative, high autonomy environment is critical for success; you are a resourceful problem-solver!
Passionate about solving business problems with technology
You know the value of customer loyalty and can effectively anticipate needs, establish clear goals, and facilitate rapport
Experience with marketing automation tools an asset

What we’ll give you in return

Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:

Health and Wellness Benefits: 100% paid by us for health, dental and vision from day one.
Professional development: we have an external learning budget to help you grow and develop.  We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer career development opportunities to help you build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year
Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and 5 additional weeks of pregnancy leave for birth mothers.
RRSP: Matching up to 2.5%
Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
In the Office – You will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!
The salary range for this role is $90-100k + commission

Interested?!

If you want to work in a highly collaborative environment and are committed to making a difference, we’d like to meet you. Click below to get the process rolling.

We truly appreciate all interest and will happily reply to qualified candidates.

Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at careers@resolver.com

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More about this job

Responsibilities

Grow existing customer accounts through cross-selling, upselling, and expansion while meeting retention and revenue targets. Develop strategic account plans, build customer relationships, monitor product usage, and maintain accurate forecasts and CRM records.

Requirements

Candidates should have 2–5 years of related sales experience in a SaaS company; GRC knowledge is an advantage. Success requires initiative, autonomy, problem-solving, technology-driven business acumen, customer relationship skills, and ideally experience with marketing automation tools.

Skills

Consultative Selling
Account Management
Cross-Selling
Upselling
Customer Retention
Strategic Sales Planning
Relationship Building
Sales Forecasting
CRM Documentation
Account Planning
Business Case Development
Product Usage Analysis
Problem-Solving
Customer Needs Analysis
Marketing Automation

Benefits

Health, Dental, And Vision Insurance
Professional Development Budget
Career Development Opportunities
Open Vacation
Paid Parental Leave
RRSP Matching
Flexible Work Arrangements
Office Snacks And Beverages
Team Social Events

Visa sponsorship

Not detected in the job text

Keywords

SaaS
GRC
Risk Management
Risk Intelligence
Account Management
Consultative Selling
Cross-Selling
Upselling
Customer Retention
Recurring Revenue
User Licenses
Lead Conversion
Sales Demos
Discovery Calls
Strategic Sales Planning
Account Plans
Business Cases
Forecasting
CRM
Stakeholder Mapping
Product Usage Analysis
Marketing Automation
Customer Success
Sales Engineering
No-Code Platform

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