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Intermediate IT Business Analyst

  • Toronto, ON, Canada

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Job details

Job type
Contract
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Experience
3–5 years of experience as a Business Analyst or Project Coordinator within an IT or technology environment
Posting language
English
Posted

Original job description

We are seeking a detail-oriented IT Business Analyst to support Enterprise Architecture and Cybersecurity initiatives, driving coordination, structured documentation, and stakeholder alignment across multiple technology work streams.

Location: Hybrid Toronto (1d - 2d/week)

Duration: 6 months w/ option to convert full-time

Responsibilities

  • Coordinate Product Impact Review (PIR) requests, including distributing templates, collecting vendor inputs, and maintaining tracking artifacts
  • Capture and document business and technical requirements in a clear, structured, and consistent format
  • Act as a liaison between business stakeholders, architects, and project teams to ensure alignment and progress
  • Track initiatives, follow up on action items, and proactively drive next steps to maintain momentum
  • Identify and escalate risks, blockers, and dependencies (e.g., vendor delays, missing information)
  • Support Architecture Review Board (ARB) processes, including scheduling, documentation, and follow-ups
  • Collaborate with cross-functional teams to standardize templates, documentation, and delivery approaches
  • Maintain and organize content repositories (e.g., SharePoint), ensuring information is structured and accessible

Requirements

  • 3–5 years of experience as a Business Analyst or Project Coordinator within an IT or technology environment
  • Strong documentation skills with the ability to translate ambiguous input into clear, actionable requirements
  • Proven ability to work across technical teams and business stakeholders
  • Strong communication, organization, and follow-through skills
  • Proficiency with Microsoft 365 tools (SharePoint, Teams, Excel, Outlook)
  • Experience with ServiceNow or similar ITSM tools is an asset
  • Exposure to enterprise architecture, governance processes, or cybersecurity environments is a plus
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More about this job

Responsibilities

Coordinate Product Impact Review requests and Architecture Review Board processes, documenting requirements and maintaining organized repositories. Liaise with stakeholders and technical teams, track actions and dependencies, and proactively escalate blockers to keep initiatives moving.

Requirements

Requires 3–5 years of business analysis or project coordination experience in an IT or technology environment, with strong documentation, communication, and follow-through skills. Candidates should be proficient with Microsoft 365 tools; ServiceNow experience is an asset, while exposure to enterprise architecture, governance, or cybersecurity is a plus.

Skills

  • Business Analysis
  • Requirements Documentation
  • Stakeholder Management
  • Project Coordination
  • Enterprise Architecture
  • Cybersecurity
  • Risk and Dependency Management
  • Architecture Governance
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Excel
  • Microsoft Outlook
  • ServiceNow
  • Communication
  • Organization
  • Vendor Coordination

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Administrative
  • Management & Leadership
  • Security & Safety

Keywords

  • Business Analysis
  • Project Coordination
  • Enterprise Architecture
  • Cybersecurity
  • Product Impact Review
  • Architecture Review Board
  • Requirements Documentation
  • Stakeholder Alignment
  • Vendor Coordination
  • Risk Management
  • Blocker Escalation
  • Dependency Tracking
  • Governance
  • Microsoft 365
  • SharePoint
  • Microsoft Teams
  • Microsoft Excel
  • Microsoft Outlook
  • ServiceNow
  • IT Service Management
  • Content Repositories
  • Templates
  • Cross-Functional Collaboration

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