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Added 1 min ago
SA
Human Resource Business Partner
SAMSIC Assistance Canada Inc
Dorval, QC
- $75,000 CAD / year
- Full-time
Samsic Assistance is part of the global Samsic Group, a leader in aviation services, facility management, and customer experience across more than 30 countries. Samsic Assistance Canada…
Added 1 min ago
L
Territory Manager - Healthcare
Linde
Fredericton, NB
- Full-time
Territory Manager - Healthcare (14 Monthcontract)
Added 1 min ago
GI
Business Transformation Director
GRAITEC Italy
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
change into one coherent portfolio, from ERP modernisation and the commercial growth engine to customer self-
Added 1 min ago
MS
Senior Project Manager
MacDonald Search Group
Richmond Hill, ON
- $80,000 to $100,000 CAD / year
- Full-time
Company is seeking a hands-on Senior Project Manager to lead multiple concurrent healthcare equipment and installation projects from initial planning and implementation through execution,…
Added 1 min ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 1 min ago
TF
Account Manager
The Fastener Group Ltd.
Calgary, AB
- Full-time
…fasteners across Western Canada is seeking an experienced Account Manager to join our growing sales team in Calgary. Reporting to the Regional Sales Director, this role is responsible for…
Added 1 min ago
K
Senior Engineering Manager, Identity Platform
Kaseya
Toronto, ON
- $170,000 to $220,000 CAD / year
- Full-time
We’re hiring a Senior Engineering Manager to lead the development and modernization of KaseyaOne, the identity platform supporting authentication and access management across Kaseya's…
Added 1 min ago
Building Solutions Manager
UFA Co-operative Ltd.
Grande Prairie, AB
Reporting to the Sr. Manager, Buildings, the Building Solutions, Manager is responsible for selling building projects within a geographical area.
Added 1 min ago
Associate Director, Real Estate Banking (Toronto, ON)
Scotiabank
Toronto, ON
Contributes to the overall success of the Commercial Real Estate Banking team, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s…
Added 1 min ago
Branch Manager Blairmore Centre Branch, Saskatoon SK
Scotiabank
Saskatoon, SK
As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the…
Added 1 min ago
Operations Specialist 1
Sonepar
Vaughan, ON
Reporting to the Regional Operations Manager, and based out of any of our Ontario locations (Windsor, Chatham, London, and Sarnia), the Regional Operations Specialist supports branch…
Added 1 min ago
Manager, Engineering (Long Term Grid Planning)
Toronto Hydro
Toronto, ON
The Manager identifies future capacity, reliability, resilience, and infrastructure needs arising from customer growth, electrification, distributed energy resources, large-load…
Added 1 min ago
T
Financial Planner- Castleridge, Calgary
TD
Calgary, AB
- Full-time
…achieve their financial goals while delivering a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients,…
Added 1 min ago
FB
Helper
Foundation Building Materials
Windsor, ON
- Other
…development. By combining scale, specialty expertise, and a customer-first mindset, we deliver high-quality products and services to contractors, builders, and project teams across diverse…
Added 1 min ago
T
Personal Banking Associate - Sydney
TD
Sydney Indian Reserve No. 28A, NS
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 min ago
T
Modelling/Forecasting Senior Analyst
TD
Toronto, ON
- Full-time
…team and make an impactful contribution to TD and your own…
Added 1 min ago
T
Finance Manager
TD
Toronto, ON
- Full-time
Added 1 min ago
SS
Storekeeper
Samuel, Son & Co.
Markham, ON
- Full-time
Notify Purchasing Manager of any issues or discrepancies as it is related to matching purchase orders and packing slips, inventory checks and cycle counts.
Added 1 min ago
S
Functional Expert
Sidetrade
Remote, Canada
- Full-time
- Remote
You join a Customer Experience team that looks after its accounts from signature into renewal, alongside a Project Manager, a Data Engineer and a Customer Success Manager. The role is…
Added 1 min ago
OR
Workforce Planning & Labor Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
…delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection,…
Added 1 min ago
TG
Planet Fitness - Assistant General Manager - Niagara Falls
Taymax Group
Niagara Falls, ON
- Full-time
We're committed to bringing passion and customer focus to the business.
Added 1 min ago
TG
Planet Fitness - Assistant General Manager - Full Time - Thunder Bay
Taymax Group
Thunder Bay, ON
- Full-time
We're committed to bringing passion and customer focus to the business.
Added 1 min ago
TG
Planet Fitness - Weekend Member Services Representative - Part Time - Burlington
Taymax Group
Burlington, ON
- Part-time
We're committed to bringing passion and customer focus to the business.
Added 1 min ago
Retail Representative - Grande Prairie
Purolator
Grande Prairie, AB
Handling customer complaints and inquiries Problem Solving
Added 16 mins ago
SA
Finance & Insurance Manager
Steele Auto Group
Grand Falls-Windsor, NL
- Full-time
Steele Hyundai Grandfalls-Windsor is currently looking for a Finance & Insurance Manager to join the team! In this position, you’ll support customers through one of the biggest purchases…

ResQ

Account Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 4–5+ years of experience in account management or sales, ideally within restaurant services, facilities management, or commercial maintenance.
Posting language: English
Posted: Nov 9, 2026

Original job description

ResQ is reinventing how commercial repair and maintenance works 🛠️. We take care of everything that breaks inside a commercial location, from HVAC and refrigeration to plumbing, electrical and kitchen equipment, for restaurants and facilities teams across North America. Our promise is simple: one company owns the outcome, and it’s us.

In the traditional trades model, every breakdown and repeat visit is another invoice. We flipped that. ResQ is the only trades company that prices around results, so we succeed when equipment stays running and problems get fixed the first time. Every job is backed by flat-rate pricing, a free second visit if a repair isn’t fixed, and the longest labor warranty in the category.

That model works because of the technology behind it. Our AI-powered platform builds a living record of every customer’s equipment, including its history, warranties and what’s likely to fail next, so we can prevent problems instead of just reacting to them. Intelligent dispatching sends the right technician to every job, connected sensors catch issues early, and customers get a direct line to their technician from the first call to the final invoice.

Joining ResQ means helping change how an entire industry works and bringing modern technology to the people who keep our world running

Hello 👋 Future ResQer!

ResQ is looking for an Account Manager to join our team and help us take ResQ to the next level!

This is an exciting opportunity for someone who loves building strong customer relationships but also has a passion for sales and growing business. You'll be responsible for managing and expanding relationships with our existing restaurant customers, identifying new revenue opportunities, and ensuring our customers continue to see value in ResQ.

We're looking for someone who is commercially driven, customer-focused, and proactive - someone who doesn't just maintain accounts but actively looks for ways to grow them.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we'll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

Are you nodding your head with excitement at the idea of:

Building strong relationships with restaurant customers and becoming their trusted partner.
Growing existing accounts by identifying expansion, upselling, and cross-selling opportunities.
Proactively selling additional services and expanding ResQ's presence across customer locations.
Understanding your customers' business needs and finding creative solutions to drive value.
Taking ownership of customer retention, account growth, and revenue targets.

What you will do:

As an Account Manager at ResQ, you'll own and grow a portfolio of existing restaurant customers. You'll be responsible for strengthening relationships, driving customer retention, and uncovering new opportunities to expand our services across their businesses.

This is not just a customer relationship management role - you'll have a strong sales focus, with accountability for generating revenue through account expansion, cross-selling, and upselling.

Account Management & Relationships 🧡: Own a portfolio of restaurant customers, build strong relationships with key decision-makers, and become their trusted partner for repairs, maintenance, and facilities services.
Account Growth & Sales 📈: Proactively identify and close opportunities to upsell and cross-sell additional services, expand into new customer locations, and increase revenue within your existing accounts.
Customer Retention 🤝: Monitor account health, understand customer challenges, and take a proactive approach to improving satisfaction, strengthening relationships, and reducing churn.
Strategic Account Planning 🎯: Develop account growth plans, identify opportunities within multi-location restaurant groups, and conduct regular business reviews to drive long-term partnerships.
Customer Experience 🛠️: Collaborate with internal operations and service teams to ensure customers receive exceptional service and issues are resolved efficiently.
Performance & Reporting 📊: Own your account growth targets, maintain an accurate sales pipeline, and track key metrics including revenue expansion, retention, and customer engagement.
Cross-Functional Collaboration 👥: Work closely with Sales, Operations, Partner Operations, and other internal teams to deliver a seamless customer experience and unlock new business opportunities.

Who you are:

4–5+ years of experience in account management or sales, ideally within restaurant services, facilities management, or commercial maintenance.
Proven track record of growing accounts, exceeding sales targets, and driving revenue through upselling, cross-selling, and expansion.
Experience selling services into the restaurant, hospitality, or commercial services industries is a strong asset.
Excellent relationship-building and communication skills, with the ability to engage key decision-makers.
A proactive, sales-driven mindset with the ability to identify opportunities and close deals.
Strong organizational skills with the ability to manage multiple accounts and priorities.
Experience using CRM tools to manage accounts and track sales opportunities.
A customer-first, results-driven self-starter who thrives in a fast-paced environment.

How you will do it:

Be a self-starter: You wake up, form a plan, and get going! You're proactive in identifying opportunities and driving results.
Practice Extreme Ownership: Take initiative, demonstrate a bias for action, understand our customers and their businesses, and persevere through challenges until you succeed.
Break Through Walls to Win: Find creative solutions, overcome obstacles, and consistently look for ways to grow our customer relationships and business.
Be open to feedback: Listen, learn, and iterate. We're all One Team!
Deliver WOW Experiences: Live and breathe a customer-first mindset, building trust and setting new standards for exceptional service.

Want to learn more? 👀 Keep Reading!

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

We are spilling the Tea 🫖 on all things ResQ, click here if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡
_____________________________________________________________

ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply - we’d love to hear from you!

Apply About employer

More about this job

Responsibilities

The Account Manager will own and grow a portfolio of restaurant customers by strengthening relationships and driving retention. They are responsible for identifying and closing revenue opportunities through upselling, cross-selling, and expanding services across customer locations.

Requirements

Candidates must have 4–5+ years of experience in account management or sales, preferably within the restaurant, hospitality, or facilities management industries. A proven track record of exceeding sales targets and strong relationship-building skills are essential for this role.

Skills

Account Management
Sales
Relationship Building
Customer Retention
Upselling
Cross-selling
Strategic Account Planning
Business Development
CRM
Communication
Problem Solving
Facilities Management
Commercial Maintenance
Data Analysis
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Sales
Customer Success
Restaurant Services
Facilities Management
Commercial Maintenance
Upselling
Cross-selling
Revenue Growth
Customer Retention
CRM
Strategic Planning
Business Reviews
Account Growth
Client Relations
Hospitality
Service Industry
Performance Reporting
Account Health
Sales Pipeline

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