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Added 10 mins ago
CP
National Sales Lead
Celystra Pharma
Canada
- Full-time
Understand provincial healthcare dynamics, including formulary, reimbursement, and access pathways, and their impact on the business
Added 10 mins ago
FG
JUMBO -Cashier Associate - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
Fox Group (10,000+ employees globally) is a leading, fast-growing retailer and partner of choice, operating several well-known retail brands across Israel, Europe, and Canada. We are proud…
Added 10 mins ago
VP
Lead / Senior Piping Materials Engineer
Vista Projects Limited
Calgary, AB
- Full-time
…and synthetic fuel developments in the North America. For our people, that means meaningful, varied work and a real chance to shape how modern engineering gets…
Added 10 mins ago
DELIVERY MANAGER, CRM & ERP SOLUTIONS
Green Shield Canada
Toronto, ON
Partner with product owners and business stakeholders to evaluate, prioritize, and deliver platform enhancements.
Added 10 mins ago
S
Team Lead, Events- CA
Stantec
Edmonton, AB
- Full-time
…ownership and decision-making authority and serves as a trusted partner to Business Operating Units (BOUs) regarding event strategy and brand…
Added 10 mins ago
S
Digital Manager
Stantec
Edmonton, AB
- Full-time
Set the strategic direction for Stantec’s marketing reporting and business intelligence capability, including the continued development of Power BI and integration of new data sources.
Added 10 mins ago
S
Team Lead, Photography
Stantec
Edmonton, AB
- Full-time
…that supports project storytelling, marketing priorities, and business objectives. It builds on current processes and standards to ensure consistency across the organization, and partners…
Added 10 mins ago
S
Marketing Director, Infrastructure - CA
Stantec
Edmonton, AB
- Full-time
As a trusted strategic partner to business and regional leaders, you’ll align marketing strategies with business priorities, helping position Stantec for growth, amplify our brand, and tell…
Added 10 mins ago
SP
Leasing Manager
Shiplake Properties
Toronto, ON
- Full-time
Partner with the Marketing Manager to list, track, and promote available suites
Added 10 mins ago
IO
Senior Financial Analyst
Irving Oil
Saint John, NB
- Full-time
Partner with business teams to improve financial reporting, budgeting, forecasting, and analysis processes
Added 10 mins ago
K
Associate Store Manager - Halifax
Knix
Halifax, NS
- Full-time
You’re a people-first leader who empowers + engages their team to drive business results.
Added 10 mins ago
Développeur.se de logiciels sénior.e - applications réseau / Senior Software Developer - Networking
Electronic Arts
Vancouver, BC
At EA, we believe games are powerful because they bring together multiple ways people engage: play, watch, create, and connect. And increasingly, the biggest entertainment platforms aren't…
Added 10 mins ago
R
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
RBC
Ottawa, ON
- Full-time
Leverage the tools and systems in place at RBC, as well as your understanding of each client’s business model, cash management needs and long-term goals to provide financial solutions,…
Added 10 mins ago
SW
Customer Care Facilitator
Saskatchewan Workers' Compensation Board
Regina, SK
- Full-time
…and will have a natural ability to thrive in a fast-paced, people-centered environment, serving a diverse group of stakeholders. We are looking for people with a strong passion for helping…
Added 10 mins ago
S
store manager, Saint John, NB
Starbucks
Saint John, NB
- $59,400 to $78,450 CAD / year
Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks…
Added 24 mins ago
SA
Human Resource Business Partner
SAMSIC Assistance Canada Inc
Dorval, QC
- $75,000 CAD / year
- Full-time
We are looking for a Human Resource Business Partner who will provide direct support to the VP, Talent and People. The successful candidate will be an energetic, positive, professional, and…
Added 24 mins ago
LS
Head of Product - Permanent - 19563
LRO Staffing
Toronto, ON
- Full-time
…looking for a Head of Product to join their team in Toronto! The business has transformed into an AI native technology company and grown 5x in the last 6 months, with consumer platforms…
Added 25 mins ago
E
Field Service Supervisor
Epiroc
Thunder Bay, ON
- Full-time
About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we…
Added 25 mins ago
D
Nature & Social Impact Manager - Danone Canada
Danone
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
Danone Canada is part of Danone, the largest certified B Corp™ in the world, proudly using our business as a force for good – creating value for people, communities, and the planet. Guided…
Added 25 mins ago
T
iOS Engineer - Contract
TribalScale
Toronto, ON
- Contract
TribalScale is a digital innovation firm that helps organizations adapt and thrive in a rapidly changing world. We partner with clients to build transformative digital products, modernize…
Added 25 mins ago
D
Nature & Social Impact Manager - Danone Canada
Danone
Boucherville, QC
- $75,000 to $90,000 CAD / year
- Full-time
Danone Canada is part of Danone, the largest certified B Corp™ in the world, proudly using our business as a force for good – creating value for people, communities, and the planet. Guided…
Added 25 mins ago
GI
Business Transformation Director
GRAITEC Italy
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
the senior transformation partner to Graitec's leadership team, working with the SVP IT & Business
Added 25 mins ago
EG
Executive Assistant/Internal Communications Coordinator
Endress+Hauser Group
Burlington, ON
- $80,000 to $85,000 CAD / year
- Full-time
Partner with Human Resources, Marketing, business leaders and global Corporate Communications to ensure messages are accurate, consistent with the Endress+Hauser brand and appropriately…
Added 25 mins ago
T
iOS Engineer - Full Time
TribalScale
Toronto, ON
- Full-time
TribalScale is a digital innovation firm that helps organizations adapt and thrive in a rapidly changing world. We partner with clients to build transformative digital products, modernize…
Added 25 mins ago
MS
Planning Manager
MacDonald Search Group
Mississauga, ON
- $90,000 to $120,000 CAD / year
- Full-time
…chain. You own the planning engine in Microsoft Dynamics 365 Business Central and turn demand into an executable supply plan across a multi-echelon…

ResQ

Account Manager

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 4–5+ years of experience in account management or sales, ideally within restaurant services, facilities management, or commercial maintenance.
Posting language: English
Posted: Nov 9, 2026

Original job description

ResQ is reinventing how commercial repair and maintenance works 🛠️. We take care of everything that breaks inside a commercial location, from HVAC and refrigeration to plumbing, electrical and kitchen equipment, for restaurants and facilities teams across North America. Our promise is simple: one company owns the outcome, and it’s us.

In the traditional trades model, every breakdown and repeat visit is another invoice. We flipped that. ResQ is the only trades company that prices around results, so we succeed when equipment stays running and problems get fixed the first time. Every job is backed by flat-rate pricing, a free second visit if a repair isn’t fixed, and the longest labor warranty in the category.

That model works because of the technology behind it. Our AI-powered platform builds a living record of every customer’s equipment, including its history, warranties and what’s likely to fail next, so we can prevent problems instead of just reacting to them. Intelligent dispatching sends the right technician to every job, connected sensors catch issues early, and customers get a direct line to their technician from the first call to the final invoice.

Joining ResQ means helping change how an entire industry works and bringing modern technology to the people who keep our world running

Hello 👋 Future ResQer!

ResQ is looking for an Account Manager to join our team and help us take ResQ to the next level!

This is an exciting opportunity for someone who loves building strong customer relationships but also has a passion for sales and growing business. You'll be responsible for managing and expanding relationships with our existing restaurant customers, identifying new revenue opportunities, and ensuring our customers continue to see value in ResQ.

We're looking for someone who is commercially driven, customer-focused, and proactive - someone who doesn't just maintain accounts but actively looks for ways to grow them.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we'll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

Are you nodding your head with excitement at the idea of:

Building strong relationships with restaurant customers and becoming their trusted partner.
Growing existing accounts by identifying expansion, upselling, and cross-selling opportunities.
Proactively selling additional services and expanding ResQ's presence across customer locations.
Understanding your customers' business needs and finding creative solutions to drive value.
Taking ownership of customer retention, account growth, and revenue targets.

What you will do:

As an Account Manager at ResQ, you'll own and grow a portfolio of existing restaurant customers. You'll be responsible for strengthening relationships, driving customer retention, and uncovering new opportunities to expand our services across their businesses.

This is not just a customer relationship management role - you'll have a strong sales focus, with accountability for generating revenue through account expansion, cross-selling, and upselling.

Account Management & Relationships 🧡: Own a portfolio of restaurant customers, build strong relationships with key decision-makers, and become their trusted partner for repairs, maintenance, and facilities services.
Account Growth & Sales 📈: Proactively identify and close opportunities to upsell and cross-sell additional services, expand into new customer locations, and increase revenue within your existing accounts.
Customer Retention 🤝: Monitor account health, understand customer challenges, and take a proactive approach to improving satisfaction, strengthening relationships, and reducing churn.
Strategic Account Planning 🎯: Develop account growth plans, identify opportunities within multi-location restaurant groups, and conduct regular business reviews to drive long-term partnerships.
Customer Experience 🛠️: Collaborate with internal operations and service teams to ensure customers receive exceptional service and issues are resolved efficiently.
Performance & Reporting 📊: Own your account growth targets, maintain an accurate sales pipeline, and track key metrics including revenue expansion, retention, and customer engagement.
Cross-Functional Collaboration 👥: Work closely with Sales, Operations, Partner Operations, and other internal teams to deliver a seamless customer experience and unlock new business opportunities.

Who you are:

4–5+ years of experience in account management or sales, ideally within restaurant services, facilities management, or commercial maintenance.
Proven track record of growing accounts, exceeding sales targets, and driving revenue through upselling, cross-selling, and expansion.
Experience selling services into the restaurant, hospitality, or commercial services industries is a strong asset.
Excellent relationship-building and communication skills, with the ability to engage key decision-makers.
A proactive, sales-driven mindset with the ability to identify opportunities and close deals.
Strong organizational skills with the ability to manage multiple accounts and priorities.
Experience using CRM tools to manage accounts and track sales opportunities.
A customer-first, results-driven self-starter who thrives in a fast-paced environment.

How you will do it:

Be a self-starter: You wake up, form a plan, and get going! You're proactive in identifying opportunities and driving results.
Practice Extreme Ownership: Take initiative, demonstrate a bias for action, understand our customers and their businesses, and persevere through challenges until you succeed.
Break Through Walls to Win: Find creative solutions, overcome obstacles, and consistently look for ways to grow our customer relationships and business.
Be open to feedback: Listen, learn, and iterate. We're all One Team!
Deliver WOW Experiences: Live and breathe a customer-first mindset, building trust and setting new standards for exceptional service.

Want to learn more? 👀 Keep Reading!

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

We are spilling the Tea 🫖 on all things ResQ, click here if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡
_____________________________________________________________

ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply - we’d love to hear from you!

Apply About employer

More about this job

Responsibilities

The Account Manager will own and grow a portfolio of restaurant customers by strengthening relationships and driving retention. They are responsible for identifying and closing revenue opportunities through upselling, cross-selling, and expanding services across customer locations.

Requirements

Candidates must have 4–5+ years of experience in account management or sales, preferably within the restaurant, hospitality, or facilities management industries. A proven track record of exceeding sales targets and strong relationship-building skills are essential for this role.

Skills

Account Management
Sales
Relationship Building
Customer Retention
Upselling
Cross-selling
Strategic Account Planning
Business Development
CRM
Communication
Problem Solving
Facilities Management
Commercial Maintenance
Data Analysis
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Sales
Customer Success
Restaurant Services
Facilities Management
Commercial Maintenance
Upselling
Cross-selling
Revenue Growth
Customer Retention
CRM
Strategic Planning
Business Reviews
Account Growth
Client Relations
Hospitality
Service Industry
Performance Reporting
Account Health
Sales Pipeline

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