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Added 3 mins ago
RI
SAP BTP
Raas Infotek
Calgary, AB
- Contract
We are seeking a motivated SAP IBP Application Support Analyst to provide production support, incident resolution, and continuous improvement for SAP Integrated Business Planning (IBP) and…
Added 3 mins ago
LI
Workday Integration Analyst
LanceSoft, Inc.
Toronto, ON
- $60 to $65 CAD / hour
- Contract
We are seeking a skilled Workday Integration Analyst with hands-on experience in designing, developing, and supporting Workday integrations across HCM, Payroll, Benefits, and Recruiting…
Added 3 mins ago
PG
Workday Integration Analyst
Pacer Group
Toronto, ON
- $60 to $64 CAD / hour
- Contract
Proficiency in Workday Studio, EIB, Core Connectors, RaaS, and Workday Web Services.
Added 3 mins ago
AR
Upcoming Opportunity - Senior Legacy Application Business Analyst – Reverse Engineering
Aliant Resources
ON · Ontario, Canada
- Contract
Job Title: Upcoming Opportunity - Senior Legacy Application Business Analyst – Reverse Engineering
Added 3 mins ago
CF
Senior Reconciliation Analyst
CI Financial
Toronto, ON
- Full-time
We are seeking a highly motivated and detail-oriented Senior Reconciliation Analyst who will be part of a team responsible for the daily reconciliation processes to ensure the integrity of…
Added 6 mins ago
WT
QA & Reconciliation Analyst
Wissen Technology
Montreal, QC
- Full-time
We empower businesses with a dynamic portfolio of services and accelerators tailored to today’s digital demands and based on future ready technology stack. Our services include Industry…
Added 6 mins ago
GN
Business Data Analyst
Glow Networks
Toronto, ON
- Contract
As a Data Analyst, you will work closely with our client's Sales & Marketing teams to develop dashboards and insights, lead experimentation, and drive key business results. You will take…
Added 10 mins ago
Analyst, Business Intelligence
VIA Rail Canada
Montreal, QC
The BI Business Analyst will be responsible for managing the data aiming the optimization of business processes that impact reliability, business efficiency and passenger services. He will…
Added 10 mins ago
Business Systems Analyst-C1425
City of London
London, ON
Reports to a Manager of Information Systems as designated by Director, Technology Services. Develops and/or assists with selection and implementation of business solutions, providing…
Added 10 mins ago
PC
SAP AI Solution Analyst
Parkland Corporation
Calgary, AB
- Full-time
We are seeking a motivated and curious Junior SAP AI Analyst/Developer to support the design, development, and implementation of AI-powered solutions within the SAP ecosystem. This role is…
Added 10 mins ago
Transportation Analyst (12 month contract)
Nestle Operational Services Worldwide SA
Brampton, ON
As the Transportation Analyst – Distribution Operations, you will be the analytical engine behind our Route to Market (RTM) strategy. Working within the Distribution Operations team, you…
Added 10 mins ago
E
Business/Sales Analyst - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
…sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.…
Added 20 mins ago
CG
Financial Analyst - Financial Planning and Analysis
Compass Group Canada
Mississauga, ON
- Full-time
The Financial Analyst for Financial Planning and Analysis will be responsible for creating accurate business reports and providing innovative solutions. You will prepare statements and…
Added 20 mins ago
NB
Expert advisor
National Bank of Canada
Toronto, ON
- Full-time
develop new areas of expertise. Resources such as the Data Academy, language
Added 20 mins ago
NB
Junior Analyst Data CIB
National Bank of Canada
Montreal, QC
- Temporary
A career as an Analyst in the Corporate Development and Business Management team at National Bank of Canada is to ensure the successful execution and implementation of the strategic…
Added 20 mins ago
E
Business/Sales Analyst - Eurofins Cosmetics & Personal Care, Inc.
Eurofins
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
…sciences companies, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.…
Added 20 mins ago
GT
Senior Business Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- Contract
5 years of Business or Data Analyst experience (Bachelor's Degree) or 3 years of Business/Data Analyst experience (Master's Degree)
Added 22 mins ago
AU
Load Settlement Analyst
Alberta Utilities Commission
Calgary, AB
- Contract
Strong understanding of regulated market services i.e. load settlement, meter data management, and energy transaction processing.
Added 25 mins ago
IF
Compliance Analyst
iA Financial Group
Toronto, ON
- Full-time
Are you driven by financial services compliance and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future?
Added 25 mins ago
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Business Analyst
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $71,000 to $109,000 CAD / year
- Full-time
As a Business Analyst in the Pension Product and Technology Group’s Pension Core Team, you will translate pension business needs into clear, testable, and traceable requirements and support…
Added 28 mins ago
Senior Business Analyst - Healthcare
Mariner
NS
Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. We partner…
Added 38 mins ago
Data Analyst, Investment Data Solutions
Scotiabank
Toronto, ON
As a Data Analyst, Investment Data Solutions, you will play a key role in maintaining trusted investment data, advancing data quality practices, and supporting strategic data initiatives…
Added 55 mins ago
FH
Analyst, Business Systems - Cardiology (Health Informatics - Acute Care and Clinical Support)
Fraser Health Authority
Surrey, BC
- $35.36 to $50.83 CAD / hour
- Full-time
As a Business Systems Analyst in Health Informatics - Acute Care & Clinical Support, you will play a key role in delivering business and systems analysis to support six specialized Cardiac…
Added 55 mins ago
S
IMITS Contracts Analyst
Sanya’k̓ula
Burnaby, BC
- Full-time
Within the context of the Information Management/Information Systems (IMIS) shared services initiative between Vancouver Coastal Health (VCH) and BC Clinical & Supoprt Services (BCCSS), the…
Added 56 mins ago
Financial Analyst
WELL Health Technologies Corp
Vancouver, BC
…interactions each year. Our clinics offer a diverse range of services, including walk-in appointments, family medicine, internal medicine, Kinesiology, sleep apnea treatment, Botox…

Restaurant Brands International

Analyst, Service Management (Fixed Term - 12 Months)

Toronto, ON, Canada
Corp - Toronto Corporate Office, Canada

For candidates based in Ontario, the expected salary range is: $65,000 -$75,000 CAD. · Full-time

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Job details

Pay: For candidates based in Ontario, the expected salary range is: $65,000 -$75,000 CAD.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world.

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.

RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.

RBI is seeking an Analyst, Service Management to join our team in support of our Global Business Services (“GBS”) organization. This role is responsible for supporting the execution and management of the GBS Excellence Program, RBI’s performance management framework for GBS operations.

The Analyst will help monitor and evaluate operational performance across GBS, with a particular focus on the newly established Restaurant Support Tower. Leveraging GBS performance data, the Analyst will identify insights and opportunities to drive continuous process improvement initiatives through process reengineering, stakeholder collaboration, and automation opportunities.

RBI follows a 5 day, in-office work schedule to support collaboration. Successful candidates will be expected to work onsite 5 days per week.

Key Responsibilities

Support the day-to-day execution of the GBS Excellence Program. Partner closely with the Senior Analyst, Service Management, to ensure tower performance feeds into the broader Excellence Program governance.

Manage routines, including operational audits, performance monitoring within RBI’s request management platform (Freshdesk), maintenance of performance dashboards, and facilitation of tower leadership meetings and workshops.

Conduct data analysis to extract operational insights and identify opportunities for service delivery enhancement across the GBS organization.

Drive continuous process improvement, automation, and change management initiatives by leveraging tools such as ChatGPT, Claude, Microsoft Power Platform, RBI’s ERP systems, Snowflake, Smartsheet, etc.

Engage with GBS operational towers and other stakeholders to co-create solutions, present performance findings and recommendations, and facilitate cross-functional collaboration.

Qualifications:

Bachelor’s degree required; fields such as Business, Information Systems, Engineering, or a related discipline are preferred.

Relevant experience in business analysis, process improvement, service management, or a related field a plus.

Proficient in AI-driven automation via ChatGPT/Claude, Microsoft Power Automate, Advanced Excel, and other Microsoft Office Suite applications.

Experience with Snowflake, Smartsheet, and enterprise systems such as ERP platforms (e.g., SAP) is considered an asset.

Strong data analysis skills with the ability to translate data into actionable business insights and recommendations.

Demonstrated ability to work effectively with cross-functional stakeholders at various organizational levels.

Self-starter with a continuous improvement mindset and strong project management skills.

This posting is for a position that will become vacant on or around January 15, 2027. For candidates based in Ontario, the expected salary range is: $65,000 -$75,000 CAD. Base salary for this position may vary based on relevant factors such as experience, education, location, and skills.

Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.

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More about this job

Responsibilities

The Analyst will support the execution and management of the GBS Excellence Program by monitoring operational performance and facilitating tower leadership meetings. They will also drive continuous process improvement and automation initiatives by analyzing performance data and collaborating with cross-functional stakeholders.

Requirements

A bachelor's degree in Business, Information Systems, Engineering, or a related field is required. Candidates should possess strong data analysis skills and proficiency in AI-driven automation tools and Microsoft Office applications.

Skills

Business analysis
Process improvement
Service management
Data analysis
Automation
Change management
ChatGPT
Claude
Microsoft Power Platform
Snowflake
Smartsheet
ERP systems
SAP
Project management
Stakeholder collaboration
Performance monitoring

Benefits

Paid parental leave
Telemedicine
Mental wellness support

Visa sponsorship

Not detected in the job text

Keywords

GBS Excellence Program
Service Management
Process Reengineering
Automation
Data Analysis
Freshdesk
Performance Dashboards
Change Management
Microsoft Power Automate
Advanced Excel
ERP
SAP
Snowflake
Smartsheet
Continuous Improvement
Project Management
Stakeholder Management
Global Business Services
Operational Audits
Business Analysis

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