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Added 12 mins ago
L
Assistant Manager, Guest Experience | Whistler Village
lululemon
BC · British Columbia, Canada
- Full-time
Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance.
Added 12 mins ago
MC
IBM ISAM Developer Administrator (35813)
Myticas Consulting
Toronto, ON
- Contract
Our client is seeking hands-on IBM Security Access Manager (ISAM) Developers to support its Digital Core Program. Deep experience customizing ISAM is mandatory, with specific expertise in…
Added 12 mins ago
TS
TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Support strategic initiatives: Participate in the rollout and development of new processes, systems, and operational enhancements across the department.
Added 12 mins ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Added 12 mins ago
A
Director of Knowledge Management - NAMER
Ashby
Canada
- Full-time
I’m Allie, Head of Support at Ashby. 👋 Knowledge is one of the most important levers we have for delivering a great customer experience. Our knowledge ecosystem shapes how customers learn…
Added 12 mins ago
CO
Bylaw Enforcement Officer
City of Penticton
Penticton, BC
- Full-time
Reporting to the Bylaw Services Manager (or designate) the Bylaw Enforcement Officer (BEO) performs administrative, inspectional, and regulatory work to enforce bylaws relating to property…
Added 12 mins ago
SM
Business Manager Operations Engineering Services
St. Michael's Hospital
Toronto, ON
- Full-time
Reporting to Senior Director of Engineering & Plant Services, the Business Manager – Operation will be responsible for overseeing daily operations and ensuring the efficiency of business…
Added 12 mins ago
LD
Product Manager, Digital Health (14 month contract)
Loblaw Digital
Toronto, ON
- Full-time
We are looking for a Product Manager, Digital Health to help shape and deliver digital experiences that make healthcare more accessible and easier to navigate for Canadians.
Added 12 mins ago
EG
Commodity Checker/ Counter
Emterra Group
Vernon, BC
- Full-time
…organics, and waste that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing…
Added 12 mins ago
P&
Specialist Manufacturing Level 1
Pratt & Whitney
Halifax, NS
- Full-time
…boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services,…
Added 12 mins ago
CN
Lodge Manager - CSE
Civeo North America
Fort McMurray, AB
- Full-time
Civeo Services Employees LP is currently seeking a Lodge Manager for its facilities located in northern Alberta. Reporting to the Operations Manager, the successful candidate will oversee…
Added 12 mins ago
VR
PSW Personal Support Worker | Part Time
VIVA Retirement Communities
Vaughan, ON
- Part-time
…others to provide the highest standards of performance and customer service. You will have abilities and customer service experience in a similar setting with skills and knowledge in the…
Added 12 mins ago
MC
Link Layer Integration Testing Manager (35387)
Myticas Consulting
Ottawa, ON
- Full-time
The Manager, Link Layer Integration, Verification & Validation is responsible for leading the end-to-end integration, verification, validation, and operational readiness of advanced…
Added 12 mins ago
TM
Wireless Store Manager
The Mobile Shop
Saint John, NB
- Full-time
…Canada’s leading wireless retailer. We are seeking a Store Manager who will guide customers towards their optimal phone and rate plan options that align with their unique…
Added 12 mins ago
SH
Chemical Scientist
Siemens Healthineers
Ottawa, ON
- Full-time
Under the supervision of the Manager, Program Management, the Chemical Scientist develops, improves, validates chemical processes and direct materials for production of new and existing…
Added 12 mins ago
C
Assistant Store Manager - Bayshore Shopping Centre
Claire's
Ottawa, ON
- $21 to $25 USD / hour
- Full-time
Team Support & Sales Coaching: Work alongside your Store Manager to train and motivate team members in achieving sales goals and delivering top-notch customer service.
Added 12 mins ago
AG
Automation Specialist F/M
Alstef Group
Toronto, ON · Etobicoke, ON
- Full-time
May be called upon to provide coaching and support to other automation specialists, depending on the progress of projects;
Added 12 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Richmond, BC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 12 mins ago
BI
Insurance Account Representative
Billyard Insurance Group Inc.
Mississauga, ON
- Full-time
Role Description : Looking for a motivated Insurance Account Manager to join the team at the Billyard Insurance Group (BIG) Mississauga West Office. Must be committed to providing legendary…
Added 12 mins ago
AE
SQMS Manager
Airborne Engines Ltd.
Delta, BC
- Full-time
…and EASA and authorized by Rolls-Royce and Ozark Aeroworks to support the M250, RR300 and T53 engine product…
Added 12 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Kamloops, BC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 12 mins ago
A
Assistant Parts Manager - Sherwood Park Volkswagen
AutoCanada
Sherwood Park, AB
- $50,000 to $75,000 CAD / year
- Other
The Assistant Parts Manager will assist in overseeing the day-to-day operations of the parts department, supporting inventory management, staff coordination, customer service, and vendor…
Added 12 mins ago
KD
Customer Accounts Specialist
Keurig Dr Pepper Canada
Mississauga, ON
- $57,100 to $70,000 CAD / year
- Full-time
Collaborate with Manager to identify and implement strategic initiatives to enhance customer relationships while reducing cost. Provide analysis to take advantage of promotion,…
Added 12 mins ago
M
Account Manager
Mentimeter
Toronto, ON
- Full-time
As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our…
Added 12 mins ago
CI
Banquet Assistant Manager
Canad Inns
Winnipeg, MB
- Full-time
We are seeking a highly motivated and experienced Assistant Banquet Manager to support banquet operations at Polo Park. This position offers an exciting opportunity for a hospitality…

Rethink

Community Manager (EN/FR)

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 2-4 years of experience managing social communities for major brands.
Posting language: English
Posted: Oct 30, 2026

Original job description

At Rethink, our promise to you is that you will do the best work of your career. In order to do that, we’ll create and promote an environment where people are happy, inspired and empowered. We back that promise by committing to remain an independent creative agency. So if you’re ready to do the best work of your career while having fun, then read on.

We are always looking for high-energy, ambitious, and genuine people to join Rethink.

Rethinkers are people who are interested and interesting, relentless, responsible, and respectful. They're the kind of people you would want to hang out with and be inspired by.

Rethinkers don’t settle – we have a visceral discomfort with the status quo – as a result we’re constantly challenging, learning, growing and enthusiastically ambitious to make things better.

The Community Manager (EN/FR) is responsible for daily publishing, active listening, and front-line community engagement across all brand handles in English and French.

The Opportunity

Community Engagement & Escalation

Manage daily outbound and inbound engagement across social media platforms.
Craft tone-governed, creative responses adhering to brand guidelines and Rethink quality standards.
Flag and escalate potential issues quickly following established risk management protocols.

Real-Time Moment Spotting

Flag trending topics, viral comments, and user-generated content.
Build warm, authentic relationships with community and advocates online.

Foster Strong Collaboration

Work closely with Account Director and Social Strategist to inform content calendars based on community feedback.
Maintain response banks, FAQ logs, and publishing calendars.

What you’ll bring:

2-4 years of experience managing social communities for major brands.
Strong written communication skills with quick, witty conversational instincts.
Native fluency in French and English with deep knowledge of Quebec culture.

The Benefits

Competitive compensation and benefits, including added mental health benefits
Variety of employee perks
Great work culture
No client meeting Mondays
Hybrid work environment
Access to Rethink’s national DE&I committee and working groups
Growth and training opportunities

Location: 720 King St. West, Toronto, ON

Vacancy status: This posting is for an existing vacancy

Salary: $65K - $75K per year, pending experience, skills, scope of responsibility, internal equity, and business needs.

We truly appreciate everyone’s interest but only those selected for an interview will be contacted.

Rethink is committed to creating and maintaining an inclusive, equitable and accessible workplace. We welcome and encourage applications from all intersections. Accommodations are available, upon request, to all selected candidates during any stage of the recruitment process.

Apply About employer

More about this job

Responsibilities

Manage daily publishing and inbound and outbound community engagement across brand social media accounts in English and French, using responses that follow brand guidelines. Monitor trends and user-generated content, escalate potential issues, build relationships with community members, and collaborate with account and social strategy teams to inform content calendars.

Requirements

Candidates should have 2–4 years of experience managing social communities for major brands and strong written communication with quick, witty conversational instincts. Native fluency in English and French and deep knowledge of Quebec culture are required.

Skills

Social Community Management
Community Engagement
Social Media Publishing
Active Listening
Written Communication
Creative Copywriting
Conversational Communication
English Fluency
French Fluency
Quebec Cultural Knowledge
Trend Spotting
User-Generated Content Monitoring
Issue Escalation
Risk Management
Content Calendar Coordination
FAQ and Response Bank Management

Benefits

Competitive Compensation
Mental Health Benefits
Employee Perks
Positive Work Culture
No Client Meetings on Mondays
Hybrid Work Environment
Diversity, Equity, and Inclusion Committee and Working Groups
Growth and Training Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Social Media
Community Management
Community Engagement
Daily Publishing
Inbound Engagement
Outbound Engagement
Brand Guidelines
Social Listening
Trend Monitoring
Viral Comments
User-Generated Content
Community Advocacy
Risk Management
Issue Escalation
Response Banks
FAQ Logs
Publishing Calendars
Content Calendars
Account Management
Social Strategy
English
French
Quebec Culture
Advertising Services

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