Jobs in Canada

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Added 2 mins ago
Director, Health and Wellness
The Vantage Talent Group
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$110,000 to $135,000 CAD / year
Full-time
Eazy Benefits is seeking a Director, Health & Wellness to lead and grow its health and wellness offering. This is a senior, client-facing role combining subject-matter expertise,…
Added 1 hour ago
Senior Manager, Financial Reporting
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Full-time
…Education at UHN and West Park Healthcare Centre. Our donor community is UHNITED to help us change the status quo of healthcare – helping recruit and train the brightest medical minds from…
Added 3 hours ago
Financial Analyst (Consolidation)
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Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 3 hours ago
Senior DevOps Integrator
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Full-time
Within the Software Engineering sector, you are part of a team of approximately a dozen colleagues and report to the Senior Director. The team’s mission is to design, maintain, and evolve…
Added 4 hours ago
Community Business Manager
Atria Retirement Canada
Brandon, MB
$50,000 to $57,500 USD / year
Full-time
The Community Business Director is responsible for managing financial aspects of the community, accounting functions, and business office functions. This individual serves as the…
Added 4 hours ago
Community Business Manager
Atria Retirement Canada
Winnipeg, MB
$48,000 to $55,200 USD / year
Full-time
The Community Business Director is responsible for managing financial aspects of the community, accounting functions, and business office functions. This individual serves as the…
Added 9 hours ago
Financial Analyst (Consolidation)
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Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 10 hours ago
Senior Research & Strategy Specialist, Office of Indigenous, Local & Global Health
University of Calgary
Calgary, AB
Full-time
Embeds future-generations and public-value lenses into major CSM decisions; advises the Director of Public Policy and Strategic Partnerships and senior leaders, convenes…
Added 11 hours ago
Animateur.trice sénior.e / Senior Animator
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Full-time
…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
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Artiste sénior.e de personnages / Senior Character Artist
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…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
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Développeur.se de logiciels sénior.e - Plate-forme de capture multimodale / Senior Software Developer - Multimodal Capture Platform
Electronic Arts (EA)
Vancouver, BC
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…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
Added 11 hours ago
Développeur.se de logiciels sénior.e - Intégration du jeu et fiabilité de la capture / Senior Software Developer - Game Integration & Capture Reliability
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Full-time
…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
Added 11 hours ago
Artiste sénior.e en environnement / Senior Environment Artist
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As a Senior Environment Artist you will partner with the Senior Art Director and play a foundational role in establishing the visual language, world identity, and material style for new…
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Développeur.se de logiciels sénior.e - Plate-forme de capture multimodale / Senior Software Developer - Multimodal Capture Platform
Electronic Arts (EA)
Montreal, QC
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…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
Added 11 hours ago
Artiste sénior.e en environnement / Senior Environment Artist
Electronic Arts (EA)
Montreal, QC
Full-time
As a Senior Environment Artist you will partner with the Senior Art Director and play a foundational role in establishing the visual language, world identity, and material style for new…
Added 11 hours ago
Artiste sénior.e de personnages / Senior Character Artist
Electronic Arts (EA)
Montreal, QC
Full-time
…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
Added 11 hours ago
Développeur.se de logiciels sénior.e - Intégration du jeu et fiabilité de la capture / Senior Software Developer - Game Integration & Capture Reliability
Electronic Arts (EA)
Montreal, QC
Full-time
…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
Added 11 hours ago
Animateur.trice sénior.e / Senior Animator
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Montreal, QC
Full-time
…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
Added 13 hours ago
Senior Manager, Payroll
The University of British Columbia
Vancouver, BC
$10,459.67 to $15,675.58 CAD / month
Full-time
The Senior Manager, Payroll provides strategic and operational leadership in the delivery of payroll services across the University of British Columbia. Supporting a diverse employee…
Added 13 hours ago
Manager, Payroll Operations & Control
The University of British Columbia
Vancouver, BC
$9,599.75 to $14,385.5 CAD / month
Full-time
This position will also support the Director in representing the University and leading interactions with audit, banks relating to payroll, government and other external stakeholders. The…
Added 13 hours ago
Director, Community Impact
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London, ON
Full-time
Liaise with community organizations to ensure United Way’s participation in the design, development, and delivery of social services in Elgin and Middlesex counties
Added 13 hours ago
Senior Director, AI and Data & Integration Platforms
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As Senior Director, AI and Data & Integration Platforms, you will own the strategy and end-to-end delivery across all three domains. You'll be responsible for building the intelligent,…
Added 15 hours ago
Senior Manager, Internal Audit - Wealth Management
RBC
Toronto, ON · Vancouver, BC
Full-time
Join RBC's Chief Audit Executive (CAE) Group as a Senior Manager, Internal Audit Wealth Management Canada, where you'll play a critical role in safeguarding one of Canada's leading…
Added 15 hours ago
Associate Director, Finance & Risk Data Management Office, Chief Data Office
RBC
Toronto, ON
Full-time
Prepare and present data management risk analysis to stakeholders in Finance, Risk, CLAO, T&O, etc., in collaboration with Director and Senior Director
Added 15 hours ago
Director Data, AI, and Specialized Business
RBC
Toronto, ON
Full-time
Reporting to the Senior Director, the Director owns three connected mandates. First, the modernization of the Caribbean data foundation: evolving the data lake, data architecture and data…

Retirement Concepts

Community Relations Manager

White Rock, BC, Canada

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Oct 23, 2026
Experience: A minimum of 3 years of sales and customer service experience required.
Posting language: English
Posted: Sep 23, 2026

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Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About The Role

The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads, reaching occupancy and revenue goals. The role of CRM supports older adults and their families choose the best option for retirement living accommodation, care and services. The CRM as part of the leadership team and connects with all persons served to ensure quality customer service is achieved.

Responsibilities

Included but not limited to:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of the organization and inspire others to do the same.
Achieves or exceeds occupancy and revenue targets by working with the GM and site leadership team.
Drives qualified leads to the community through promotion, advertising, online engagement and various mediums
Conducts personal visits with prospects and their families to understand their needs and aligns the community.
Build professional referral relationships with community partners and provide tools and resources to encourage promotion and referrals to the community.
Utilize and maintain the community database on a daily basis, and ensure timely follow up.
Understand market trends, as well as competitor services and offerings from features, rates, incentives, occupancies, etc., all to maintain a competitive edge.
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Develops a strategic marketing plan and events to grow a portfolio of interested prospects and engaged community partners.
Design marketing materials in collaboration with the Director of Sales and Marketing.
Work with other CRM’s to share insights and best practices, including bi-monthly teleconference calls and quarterly meetings.
Takes the lead on leases and contracts with new residents.
Collaborate with the GM and other departmental managers to review occupancy objectives.
Collaborate with all other departments to provide an exceptional move-in/ move-out process.
Maintains a safe environment for residents, family and staff, through:

accident prevention,
knowledge of emergency procedures and regulations,
the safe use of supplies and equipment and reporting when repairs are necessary, and
Utilizing infection control procedures

Performs all other duties as required.

Qualifications & Skills

A minimum of 3 years of sales and customer service experience required.
Previous experience in senior housing is an asset.
A passion working with seniors
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write and speak English proficiently.
Must have reliable transportation and be able to travel.
Effective written and spoken communication skills
Excellent interpersonal skills
Work independently and in a team environment
Highly organized and able to multi-task.
Highly self-motivated, with a passion for delivering outstanding results
Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required.
Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
Knowledge and previous use of a CRM or Data Base management system an asset.
Ability to travel, as required.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Build community relationships and generate qualified leads through outreach, marketing, prospect visits, and referral partnerships, while meeting occupancy and revenue targets. Coordinate marketing plans, events, leases, and resident transitions with the General Manager and other teams, while supporting a safe and welcoming community.

Requirements

Requires at least three years of sales and customer service experience; senior housing experience is an asset, along with a passion for working with seniors. Applicants need strong communication and interpersonal skills, the ability to work independently and collaboratively, reliable transportation and travel availability, proficiency with Microsoft Office, and flexibility to work evenings or weekends as needed; a vulnerable sector criminal record check is required.

Skills

Sales
Customer Service
Community Outreach
Lead Generation
Relationship Building
Marketing Planning
Occupancy and Revenue Management
Market and Competitor Analysis
Database Management
Event Planning
Lease and Contract Management
Written and Verbal Communication
Interpersonal Skills
Organization and Multitasking
Teamwork
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Senior Housing
Retirement Living
Community Outreach
Sales
Customer Service
Lead Generation
Occupancy Targets
Revenue Targets
Community Partnerships
Referral Relationships
Marketing Plan
Advertising
Online Engagement
Market Trends
Competitor Analysis
Community Database
CRM System
Event Planning
Leases
Contracts
Move-In and Move-Out Process
Infection Control
Emergency Procedures
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Vulnerable Sector Criminal Record Check

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