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Added 7 mins ago
Interm Replenishment - Clerk Department Second Grocery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
…Grocery Department and staff in the absence of the Grocery Manager. Actively contribute to an environment of employee and customer…
Added 7 mins ago
RB
Junior Service Agreement Coordinator
Reid Brothers Plumbing & Heating Ltd.
Vancouver, BC
- Full-time
Reports To: Service Agreement Coordinator / Operations Manager
Added 7 mins ago
LC
Case Manager_FT-Contract
LOFT Community Services
Toronto, ON
- $57,007 to $71,647 CAD / year
- Contract
As a Case Manager with TAY Services, you will support youth aged 16-29 who are experiencing mental health, substance use, physical health, and housing challenges. Working collaboratively…
Added 7 mins ago
P
Risk Coordinator (Construction)
PACT
ON · Mississauga, Ontario
- Full-time
Provide general coordination and administrative support to the risk management team.
Added 7 mins ago
ML
Live Supply Chain Data Administrator
Maple Lodge Farms
Brampton, ON
- $47,000 to $57,000 CAD / year
- Full-time
Reporting to the Live Supply Chain Science and Analytics Manager, the Live Supply Chain Data Administrator will be responsible to database key payments data required by Live Supply Chain…
Added 7 mins ago
M
Digital Media Analyst
Multiview
Toronto, ON
- $55,000 CAD / year
- Full-time
General understanding of digital media and programmatic campaign management and optimization practices
Added 7 mins ago
NL
Human Resources Assistant
Nanaimo Ladysmith Public Schools - School District 68
Nanaimo, BC
- Full-time
Nanaimo Ladysmith Public Schools is seeking a skilled and detailed Human Resources Assistant to support Health, Safety and Wellness. Under the direction of the Human Resources Manager, the…
Added 7 mins ago
HD
Specialized Behaviour Support Worker
Halton District School Board
Burlington, ON
- Full-time
Position: 1.0 Full Time Temporary Specialized Behaviour Support Worker
Added 7 mins ago
IP
Events Specialist
Indigenous Perspectives Society
Vancouver, BC
- Full-time
…and the Bottom Line Conference in October. Reporting to the Manager, Development and Partnerships, the role carries out established event plans, timelines and budgets, and coordinates the…
Added 7 mins ago
TC
Controller
The Clayfield, part of the Unbound Collection by Hyatt
Niagara-on-the-Lake, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Financial Controller is responsible for the overall financial management and accounting operations of The Clayfield, including its independently operated food and beverage business,…
Added 7 mins ago
IH
Business Development Manager
Inspired HR Ltd
Calgary, AB
- Full-time
The Business Development Manager will divide their focus approximately equally between leading our sales team and developing new commercial B2B opportunities. You will coach and support our…
Added 22 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
North Bay, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 22 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 22 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 22 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Squamish, BC
- Full-time
5. General Housekeeping, stocking Prescription filling supplies (Vials, labels, bags), keeping the dispensary clean, organized and neat, maintaining clean/safe work environment as part of…
Added 22 mins ago
B
Private Wealth Analyst, Winter 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 22 mins ago
TH
PRO Account Sales Associate Full Time ( BARRHAVEN)
The Home Depot
Ottawa, ON
- Full-time
Follows-up with customers to ensure customer satisfaction and pursues future business. Partners with Store Management to resolve outstanding issues.
Added 22 mins ago
PV
Keyholder
Pet Valu
Canada
- Part-time
Sweeping, dusting and other general store maintenance functions
Added 37 mins ago
MC
Project Coordinator - Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- Full-time
Project Coordinator / Assistant Project Manager – General Contracting
Added 38 mins ago
C
Agro Summer Student - 2027
Co-op
Ebenezer, SK
- Full-time
Assist with general inquiries, transactions, and daily operational support.
Added 38 mins ago
D
Advisor, Securities
Desjardins
Hawkesbury, ON · Gatineau, QC
- Full-time
…strategies and practices. Your focus areas include discretionary management, mutual funds, exchange-traded funds and structured products. You help develop and maintain business…
Added 38 mins ago
BU
Administrative Assistant, Faculty of Social Sciences
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Faculty Service Manager, the Administrative Assistant provides frontline service and comprehensive administrative support to faculty leadership, staff, and students. The…
Added 38 mins ago
Administrative Assistant II, Subacute Inpatient Unit
Nova Scotia Health and IWK Health
Halifax, NS
Accountable to the Clinical Manager, Subacute Inpatient Unit and reporting to the Team Leader, the Administrative Assistant provides high quality administrative, secretarial, and…
Added 53 mins ago
VC
Registered Nurse (RN) - Special Area
Vancouver Coastal Health
Pemberton, BC
- $41.42 to $55.91 CAD / hour
- Part-time
Under the general supervision of the Manager and in collaboration with other members of the health care team, uses clinical judgement skills to diagnose and treat the patient, resident,…
Added 53 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Sherwood Park, AB
- Part-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes

Retirement Concepts

Community Relations Manager

White Rock, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: A minimum of 3 years of sales and customer service experience required.
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About The Role

The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads, reaching occupancy and revenue goals. The role of CRM supports older adults and their families choose the best option for retirement living accommodation, care and services. The CRM as part of the leadership team and connects with all persons served to ensure quality customer service is achieved.

Responsibilities

Included but not limited to:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of the organization and inspire others to do the same.
Achieves or exceeds occupancy and revenue targets by working with the GM and site leadership team.
Drives qualified leads to the community through promotion, advertising, online engagement and various mediums
Conducts personal visits with prospects and their families to understand their needs and aligns the community.
Build professional referral relationships with community partners and provide tools and resources to encourage promotion and referrals to the community.
Utilize and maintain the community database on a daily basis, and ensure timely follow up.
Understand market trends, as well as competitor services and offerings from features, rates, incentives, occupancies, etc., all to maintain a competitive edge.
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Develops a strategic marketing plan and events to grow a portfolio of interested prospects and engaged community partners.
Design marketing materials in collaboration with the Director of Sales and Marketing.
Work with other CRM’s to share insights and best practices, including bi-monthly teleconference calls and quarterly meetings.
Takes the lead on leases and contracts with new residents.
Collaborate with the GM and other departmental managers to review occupancy objectives.
Collaborate with all other departments to provide an exceptional move-in/ move-out process.
Maintains a safe environment for residents, family and staff, through:
- accident prevention,
- knowledge of emergency procedures and regulations,
- the safe use of supplies and equipment and reporting when repairs are necessary, and
- Utilizing infection control procedures
Performs all other duties as required.

Qualifications & Skills

A minimum of 3 years of sales and customer service experience required.
Previous experience in senior housing is an asset.
A passion working with seniors
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write and speak English proficiently.
Must have reliable transportation and be able to travel.
Effective written and spoken communication skills
Excellent interpersonal skills
Work independently and in a team environment
Highly organized and able to multi-task.
Highly self-motivated, with a passion for delivering outstanding results
Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required.
Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
Knowledge and previous use of a CRM or Data Base management system an asset.
Ability to travel, as required.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Build community relationships and generate qualified leads to meet occupancy and revenue targets, while helping older adults and their families choose suitable retirement living options. Develop and deliver marketing plans and events, manage prospect follow-up and resident leases, and collaborate with leadership and other departments to support excellent service and move-in experiences.

Requirements

Requires at least three years of sales and customer service experience; senior housing experience is an asset, along with a passion for working with seniors. Applicants need strong communication and interpersonal skills, proficiency with Microsoft Office, reliable transportation, flexibility to work evenings or weekends as needed, and must pass the applicable vulnerable sector criminal record check.

Skills

Sales
Customer Service
Community Outreach
Lead Generation
Relationship Building
Marketing Planning
Occupancy and Revenue Management
Database Management
Written and Spoken Communication
Interpersonal Skills
Teamwork
Independent Work
Organization
Multitasking
Microsoft Office
Senior Housing

Visa sponsorship

Not detected in the job text

Keywords

Community Outreach
Sales
Customer Service
Senior Housing
Retirement Living
Occupancy Targets
Revenue Targets
Lead Generation
Referral Relationships
Community Partnerships
Marketing Plan
Advertising
Online Engagement
Marketing Materials
Events
Prospect Database
Database Management
Competitor Analysis
Leases and Contracts
Move-In and Move-Out Process
Infection Control
Emergency Procedures
Microsoft Office
Outlook
Excel
Word
PowerPoint
CRM Systems
Vulnerable Sector Criminal Record Check

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