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Added 4 mins ago
GO
Depot Manager
Government of PEI
Summerside, PE
- Full-time
…resources to ensure efficient operations and the delivery of high-quality service to Depot customers. The incumbent plays a key role in maintaining operational excellence, supporting team…
Added 12 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Caraquet, NB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 12 mins ago
GG
C-Construction Coordinator - Piping Construction
Grizzlytrek Group
AB
- Full-time
…activities in your area, and to stop or redirect work for safety, quality, operational or schedule reasons. When an area construction manager reports a system complete, you take ownership…
Added 12 mins ago
AG
Planning Associate Director
Adelphi Group
Toronto, ON
- Full-time
Attention to detail and quality control - Ensures work is accurate, client-ready, and catches errors, inconsistencies or gaps before they reach the client.
Added 12 mins ago
M
Valet Attendant
Marriott
Ottawa, ON
- Part-time
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure…
Added 27 mins ago
T
Engineering Manager, Workday Integrations & Platform
TD
Toronto, ON
- Full-time
The Engineering Manager, Workday Integrations & Platform provides people, technical and delivery leadership for a multidisciplinary team responsible for Workday integrations and platform…
Added 27 mins ago
CK
Territory Services Manager - Car Wash
Circle K
Toronto, ON
- Full-time
Resolves maintenance problems by conferring with management, engineering, and quality control personnel.
Added 27 mins ago
M
Program Manager
Multimatic
Concord, ON · Multimatic Anton
- Full-time
The Program Manager manages all aspects of program development from concept through launch, ensuring successful execution in timing, engineering, testing, quality, and profitability.
Added 27 mins ago
Manager, Software Engineering
KEV Group
Toronto, ON
…North America. Our platform provides real-time visibility and control over how funds are collected and managed, replacing fragmented workflows with secure, modern systems that schools rely…
Added 27 mins ago
E
Engineer in Training I Distribution System Planning
Enbridge
Chatham-Kent, ON · Toronto, ON
- Full-time
…requirements, and work across Engineering, Operations, Gas Control, Construction, and other teams to help identify solutions that support system reliability, integrity, and…
Added 27 mins ago
RD
Inventory and Logistics Manager
Redwire Defense Tech
Ottawa, ON
- Full-time
The Inventory & Logistics Manager oversees all aspects of logistics operations. This role is responsible for coordinating and optimizing the flow, storage, and tracking of materials to…
Added 27 mins ago
Supervisor
DSV
Montreal, QC · Saint Laurent, Queb
…handling and inventory management. Reporting to the Operations Manager and/or General Manager, this role oversees daily operations to ensure work is completed safely, accurately, and…
Added 28 mins ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Systems Testing/QA Specialist with extensive experience in software quality assurance, commercial off-the-shelf (COTS) application testing, functional and…
Added 28 mins ago
MP
Project Manager - High-Rise
Michael Page
Kitchener, ON
- $140,000 to $170,000 CAD / year
- Full-time
The Project Manager will lead the planning, execution, financial performance, and successful delivery of high-rise residential construction projects in the Kitchener-Waterloo region. This…
Added 28 mins ago
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Chef de Cuisine/ Chef
Newrest
Dorval, QC
- $74,800 to $74,880 CAD / year
- Full-time
…and report any deviation to the immediate supervisor or the Quality…
Added 28 mins ago
WC
Manager, Software (Embedded & Digital Products)
Wabtec Corporation
London, ON
- Full-time
As the Manager, Software (Embedded & Digital Products), you will report to the Manager, Engineering & Products and lead a multidisciplinary software organization responsible for embedded…
Added 28 mins ago
GV
Supply Chain Project Manager – Manufacturing
GE Vernova
Brossard, QC
- Full-time
Responsible for providing operational support to project execution in a manufacturing environment, ensuring labor hours control, management of technical documentation, and availability of…
Added 28 mins ago
Quality Manager- Fabrication
Aecon
Cambridge, ON
Reporting to the Quality Director, the Quality Manager is responsible for supporting the development and maintenance of Aecon’s Quality Assurance Program, and execution of QA / QC functions…
Added 28 mins ago
Project Quality Manager
Aecon
Cambridge, ON
Reporting to the Quality Director, the Quality Manager, Project is responsible for developing, maintaining, and verifying implementation of the project quality program/plan for an assigned…
Added 28 mins ago
[New to Nuclear] Senior Project Coordinator
Aecon
Pickering, ON
…supporting the efforts of the CSS. They report to the Integration Manager directly when they are not on shift and for the purposes of their function. However, they report to the CSS…
Added 28 mins ago
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Cuisinier /Cook H/F
Newrest
Dorval, QC
- Full-time
Guarantee product quality (presentation, freshness, taste, etc.)
Added 58 mins ago
CO
Project Manager, Parks Delivery
City of Vaughan
Vaughan, ON
- $126,650 to $148,162 CAD / year
- Contract
The Facilities and Parks Delivery Department is currently seeking a full-time Project Manager on a 2-year contract to lead exciting parks, trails and open space projects. Our diverse…
Added 58 mins ago
REGISTERED PRACTICAL NURSE
Southbridge Healthcare LP
Stratford, ON
…meetings to ensure excellence in resident care and uphold the quality of nursing practice in accordance…
Added 58 mins ago
S
Project Manager - Civil Infrastructure
Stantec
Toronto, ON
- Full-time
Conduct quality assurance and quality control on own projects and projects of peers.
Added 1 hour ago
NS
Food Service Worker - Nutrition and Food Services
Nova Scotia Health Authority
Sherbrooke, NS
- Internship
The Nutrition and Food Services Utility Worker works in the patient and retail food service setting. Reporting to the Manager / Food Service Supervisor, the Utility Worker may be…

Retirement Concepts

Community Relations Manager

White Rock, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: A minimum of 3 years of sales and customer service experience required.
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About The Role

The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads, reaching occupancy and revenue goals. The role of CRM supports older adults and their families choose the best option for retirement living accommodation, care and services. The CRM as part of the leadership team and connects with all persons served to ensure quality customer service is achieved.

Responsibilities

Included but not limited to:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of the organization and inspire others to do the same.
Achieves or exceeds occupancy and revenue targets by working with the GM and site leadership team.
Drives qualified leads to the community through promotion, advertising, online engagement and various mediums
Conducts personal visits with prospects and their families to understand their needs and aligns the community.
Build professional referral relationships with community partners and provide tools and resources to encourage promotion and referrals to the community.
Utilize and maintain the community database on a daily basis, and ensure timely follow up.
Understand market trends, as well as competitor services and offerings from features, rates, incentives, occupancies, etc., all to maintain a competitive edge.
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Develops a strategic marketing plan and events to grow a portfolio of interested prospects and engaged community partners.
Design marketing materials in collaboration with the Director of Sales and Marketing.
Work with other CRM’s to share insights and best practices, including bi-monthly teleconference calls and quarterly meetings.
Takes the lead on leases and contracts with new residents.
Collaborate with the GM and other departmental managers to review occupancy objectives.
Collaborate with all other departments to provide an exceptional move-in/ move-out process.
Maintains a safe environment for residents, family and staff, through:
- accident prevention,
- knowledge of emergency procedures and regulations,
- the safe use of supplies and equipment and reporting when repairs are necessary, and
- Utilizing infection control procedures
Performs all other duties as required.

Qualifications & Skills

A minimum of 3 years of sales and customer service experience required.
Previous experience in senior housing is an asset.
A passion working with seniors
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write and speak English proficiently.
Must have reliable transportation and be able to travel.
Effective written and spoken communication skills
Excellent interpersonal skills
Work independently and in a team environment
Highly organized and able to multi-task.
Highly self-motivated, with a passion for delivering outstanding results
Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required.
Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
Knowledge and previous use of a CRM or Data Base management system an asset.
Ability to travel, as required.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Build community relationships and generate qualified leads to meet occupancy and revenue targets, while helping older adults and their families choose suitable retirement living options. Develop and deliver marketing plans and events, manage prospect follow-up and resident leases, and collaborate with leadership and other departments to support excellent service and move-in experiences.

Requirements

Requires at least three years of sales and customer service experience; senior housing experience is an asset, along with a passion for working with seniors. Applicants need strong communication and interpersonal skills, proficiency with Microsoft Office, reliable transportation, flexibility to work evenings or weekends as needed, and must pass the applicable vulnerable sector criminal record check.

Skills

Sales
Customer Service
Community Outreach
Lead Generation
Relationship Building
Marketing Planning
Occupancy and Revenue Management
Database Management
Written and Spoken Communication
Interpersonal Skills
Teamwork
Independent Work
Organization
Multitasking
Microsoft Office
Senior Housing

Visa sponsorship

Not detected in the job text

Keywords

Community Outreach
Sales
Customer Service
Senior Housing
Retirement Living
Occupancy Targets
Revenue Targets
Lead Generation
Referral Relationships
Community Partnerships
Marketing Plan
Advertising
Online Engagement
Marketing Materials
Events
Prospect Database
Database Management
Competitor Analysis
Leases and Contracts
Move-In and Move-Out Process
Infection Control
Emergency Procedures
Microsoft Office
Outlook
Excel
Word
PowerPoint
CRM Systems
Vulnerable Sector Criminal Record Check

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