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Added 19 mins ago
R
Director, Business Marketing – Canada
RBC
Toronto, ON
- Full-time
Banker & Sales Enablement – Develop and deliver sales enablement tools that empower the firm and specific business groups, including factsheets, capability one-pagers, client-facing…
Added 35 mins ago
3D Modeler
Harding Display
Toronto, ON
…of our temporary and permanent business divisions including Sales, Graphic/Structural/Industrial Design, Production, Manufacturing, Logistics, Accounting, and People &…
Added 35 mins ago
O
Retail Merchandise Manager
OLG
Sault Ste. Marie, ON · Toronto, ON · York Mills Office
- Full-time
…merchandise at retail. The role works in partnership with Field Sales and Key Account teams, monitors vendor performance, forecasts inventory demands and trends, and analyzes KPIs in…
Added 35 mins ago
JA
SAP Senior Functional Specialist FICO/PS
JR Automation
Toronto, ON
- Full-time
The individual will be expected to act as Project Manager on projects/initiatives related to SAP or relevant applications through their entire lifecycle, including estimating resource…
Added 50 mins ago
B
Mortgage Specialist
BMO
Laval, QC
- Full-time
…BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs…
Added 1 hour ago
W
Directeur - Ventes / Manager - Sales
Wesco
Pointe-Claire, QC
- Full-time
As a Manager – Sales, you will provide strategic direction and progressive leadership to achieve sales and profit goals within a region, specific line(s) of business or channels. You will…
Added 1 hour ago
FS
Responsable du Marketing / Marketing Manager
Four Seasons Hotels and Resorts
Montreal, QC · Four Seasons Montreal
- Full-time
Added 1 hour ago
BR
Senior Manager, Business Development
BJRC Recruiting
Montreal, QC
- Full-time
Exceptional writing, editing, presentation, and interpersonal skills, with the judgment and credibility to advise senior stakeholders.
Added 1 hour ago
J
Senior Lifecycle Marketing Manager
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We’re looking for a Senior Lifecycle Marketing Manager to be part of our Marketing department.
Added 1 hour ago
GQ
Product Manager
Great Question
Remote, Canada
- Full-time
- Remote
You’ll be a Product Manager owning a strategic area of Great Question with a team of 3–4 engineers. We’ll give you a clear outcome to move. Figuring out the bets that get us there, and the…
Added 1 hour ago
H
Senior Product Marketing Manager
Hach
Vancouver, BC · London, ON · CAN - Vancouver - Aquatic Informatics ULC
- $125,000 to $150,000 CAD / year
- Full-time
Reporting to the Global Director of Growth Marketing, the Senior Product Marketing Manager will shape Aquatic Informatics’ growth strategy and strengthen how we bring our products,…
Added 1 hour ago
Material Manager
Mirion
Cambridge, ON
The Material Manager is responsible for overseeing the planning, procurement, shipping, receiving, storage, inventory control, and timely availability of materials required for daily…
Added 1 hour ago
CC
Senior Ecommerce Specialist
Cheil Canada
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Contract
Cheil Canada is seeking a Senior Specialist to join our E-Commerce team. The e-Commerce Senior Specialist is responsible for operating Samsung.com e-Commerce channel. This includes planning…
Added 1 hour ago
KE
Senior Program Manager
Kitchener Executive Consultants Inc
Cambridge, ON
- Full-time
…and regulated industries, in their search for an accomplished Senior Program Manager. Reporting to the Division Manager, the Sr. Program Manager will oversee the small Engineering…
Added 1 hour ago
S
Senior Retail Sales Consultant - Part time - Edmonton Premium Outlet, AB
Swarovski
AB · Alberta, CAN
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 1 hour ago
B
National Manager, Customer Experience
Belron
Montreal, QC · National Support Center_QC
- Full-time
As National Manager, Customer Experience, you will be the architect of the transformation of our customer experience, taking it from excellent to truly exceptional. This role goes beyond…
Added 2 hours ago
Senior Manager, Managed Asset Program (12 month contract)
Scotiabank
Toronto, ON
…with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet…
Added 2 hours ago
Manager, Strategic Business Development
Coveo
Montreal, QC
…with the right stakeholders? At Coveo, we're looking for a Manager, Strategic Business Development to bridge Sales strategy and business development execution, ensuring our most strategic…
Added 2 hours ago
T
Associate, Commercial National Accounts
TD
Toronto, ON
- Full-time
…credit facilities being larger than $25 million and/or annual sales being greater than $250 million. It also encompasses all commercial clients with syndicated credit…
Added 2 hours ago
4
Sr. Manager - Business Development – Defence Systems
49North
Richmond, BC · Halifax, NS · Ottawa, ON
- Full-time
The Senior Manager, Business Development – Defence Systems drives market expansion, shapes capture strategies and secures high-value contract awards across Canada’s multi-domain defence…
Added 3 hours ago
QM
Directeur de succursale - ventes et opérations / Branch Manager - Sales & Operations
Quantum Management Services Ltd.
Montreal, QC
- Full-time
Position: Branch Manager - Sales & Operations
Added 3 hours ago
Senior Manager, Small Business Value Proposition (English/Spanish) - Toronto (12-Month Contract)
Scotiabank
Toronto, ON
Generate segmentation criteria and sales and service model, in coordination with each country and head office
Added 3 hours ago
Senior Software Developer
Range
Toronto, ON
…travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel advisors add real value to a trip. Travel advisors when…
Added 3 hours ago
SR. PRODUCT MANAGER (HYBRID)
McCormick & Company
Mississauga, ON
The Senior Product Manager leads the P&L management and in-market results for a group of brands in the condiments and sauces space. This candidate will collaborate cross-functionally to…
Added 3 hours ago
Sales Account Manager, CPG - Amazon Ads
Amazon
Toronto, ON
As a Sales Account Manager on our CPG business, you will manage and deliver against complex advertiser goals and problems to drive revenue and exceed revenue targets. You'll nurture…

Retirement Concepts

Community Relations Manager

White Rock, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Experience: A minimum of 3 years of sales and customer service experience required.
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About The Role

The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads, reaching occupancy and revenue goals. The role of CRM supports older adults and their families choose the best option for retirement living accommodation, care and services. The CRM as part of the leadership team and connects with all persons served to ensure quality customer service is achieved.

Responsibilities

Included but not limited to:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of the organization and inspire others to do the same.
Achieves or exceeds occupancy and revenue targets by working with the GM and site leadership team.
Drives qualified leads to the community through promotion, advertising, online engagement and various mediums
Conducts personal visits with prospects and their families to understand their needs and aligns the community.
Build professional referral relationships with community partners and provide tools and resources to encourage promotion and referrals to the community.
Utilize and maintain the community database on a daily basis, and ensure timely follow up.
Understand market trends, as well as competitor services and offerings from features, rates, incentives, occupancies, etc., all to maintain a competitive edge.
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Develops a strategic marketing plan and events to grow a portfolio of interested prospects and engaged community partners.
Design marketing materials in collaboration with the Director of Sales and Marketing.
Work with other CRM’s to share insights and best practices, including bi-monthly teleconference calls and quarterly meetings.
Takes the lead on leases and contracts with new residents.
Collaborate with the GM and other departmental managers to review occupancy objectives.
Collaborate with all other departments to provide an exceptional move-in/ move-out process.
Maintains a safe environment for residents, family and staff, through:
- accident prevention,
- knowledge of emergency procedures and regulations,
- the safe use of supplies and equipment and reporting when repairs are necessary, and
- Utilizing infection control procedures
Performs all other duties as required.

Qualifications & Skills

A minimum of 3 years of sales and customer service experience required.
Previous experience in senior housing is an asset.
A passion working with seniors
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write and speak English proficiently.
Must have reliable transportation and be able to travel.
Effective written and spoken communication skills
Excellent interpersonal skills
Work independently and in a team environment
Highly organized and able to multi-task.
Highly self-motivated, with a passion for delivering outstanding results
Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required.
Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
Knowledge and previous use of a CRM or Data Base management system an asset.
Ability to travel, as required.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Build community relationships and generate qualified leads to meet occupancy and revenue targets, while helping older adults and their families choose suitable retirement living options. Develop and deliver marketing plans and events, manage prospect follow-up and resident leases, and collaborate with leadership and other departments to support excellent service and move-in experiences.

Requirements

Requires at least three years of sales and customer service experience; senior housing experience is an asset, along with a passion for working with seniors. Applicants need strong communication and interpersonal skills, proficiency with Microsoft Office, reliable transportation, flexibility to work evenings or weekends as needed, and must pass the applicable vulnerable sector criminal record check.

Skills

Sales
Customer Service
Community Outreach
Lead Generation
Relationship Building
Marketing Planning
Occupancy and Revenue Management
Database Management
Written and Spoken Communication
Interpersonal Skills
Teamwork
Independent Work
Organization
Multitasking
Microsoft Office
Senior Housing

Visa sponsorship

Not detected in the job text

Keywords

Community Outreach
Sales
Customer Service
Senior Housing
Retirement Living
Occupancy Targets
Revenue Targets
Lead Generation
Referral Relationships
Community Partnerships
Marketing Plan
Advertising
Online Engagement
Marketing Materials
Events
Prospect Database
Database Management
Competitor Analysis
Leases and Contracts
Move-In and Move-Out Process
Infection Control
Emergency Procedures
Microsoft Office
Outlook
Excel
Word
PowerPoint
CRM Systems
Vulnerable Sector Criminal Record Check

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