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Added 4 mins ago
RB
Senior Financial Specialist
Royal Bank of Canada
Kamloops, BC · Vancouver, BC
- Full-time
…Relationship Team, and strategic partner to the Commercial Account Manager, managing the credit process will enable enhanced client-facing…
Added 4 mins ago
RB
Associate Director, Wholesale & Commercial Credit Risk
Royal Bank of Canada
Toronto, ON
- Full-time
…advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is…
Added 4 mins ago
E
Membership Sales Advisors, Toronto
Equinox
Toronto, ON
- Full-time
…expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the…
Added 19 mins ago
MP
Receptionist
Mount Pleasant Group
Richmond Hill, ON
- $52,332 to $55,951 CAD / year
- Full-time
…Services (CMS). Together, they deliver comprehensive death care services with compassion and professionalism. MPGC owns and operates ten cemeteries and four crematoriums across the GTA,…
Added 34 mins ago
EL
Key Holder - Le Labo - Seasonal FT Temp - Hazelton, ON
Estée Lauder Companies
Toronto, ON
- Full-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 34 mins ago
EL
Assistant Store Manager - Le Labo - Full time - Carrall Street - Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
We are seeking an inspirational and dynamic Assistant Store Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our…
Added 48 mins ago
TU
Welder
The Universal Group
Ottawa, ON
- Full-time
…and manufacture metal parts and products, taking particular care to produce clean, polished…
Added 48 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Welland, ON
- Contract
…to increase the Pharmacist's opportunity to provide patient care. The Pharmacy Assistant is expected to participate in all aspects of Pharmacy Operations required of a team player. They are…
Added 1 hour ago
TC
Pharmacy Assistant Specialty - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
- Other
Communicate and follow-up with pharmacy providers and prescribers on regarding patient care
Added 1 hour ago
TC
Registered Pharmacy Technician - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
- Other
In this role, you will be accountable for processing prescriptions refills, entry of patient care information into Kroll and taking action on member requests. We offer a competitive salary…
Added 1 hour ago
IH
Manager | Human Resources Operations
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is seeking a permanent full-time Manager, Human Resources Operations to provide strategic HR leadership and guidance in a large, complex unionized healthcare environment.…
Added 1 hour ago
P
Store Manager
PartSource
Brampton, ON
- Full-time
…enthusiasts and commercial installers. Our commitment to excellent customer experiences is matched by our dedication to employee growth and satisfaction. Enjoy a dynamic work environment,…
Added 1 hour ago
BM
Child Care Attendant - Year-Round - Occasional
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Recording any incidents of a health and safety nature in log in the centre; reports such incidents to the Manager;
Added 1 hour ago
CR
Bilingual Maintenance Manager (French & English)
COGIR Real Estate
Orleans, ON
- Full-time
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
Added 1 hour ago
TE
Account Manager - Montreal East
TK Elevator
Montreal, QC
- Full-time
Determines customer needs and develops sales strategies to communicate Company H-Power modernization offerings to customers.
Added 1 hour ago
SH
Site Assistant, (Term) Sterling Homes
Sterling Homes Edmonton
AB · Edmonton, AB
- Full-time
Reporting to the Construction Manager, as the Site Assistant you provide hands-on site support, maintain job site cleanliness, safety, and readiness, complete general construction support…
Added 1 hour ago
CR
Part Time HCA- Days
COGIR Real Estate
AB · Edmonton, AB
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 1 hour ago
CR
Part Time HCA- 7am-2pm, every other weekend
COGIR Real Estate
Calgary, AB
- Part-time
Reporting to the Health & Wellness Manager or Director of Care, the Health Care Aide provides personal care and performs selected tasks, which are within their knowledge and skill, under…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Night Greenlight Requisition
Shoppers Drug Mart
Burlington, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
T
Bodily Injury, Claims Advisor
TD
AB · Markham, ON · Calgary, AB
- Full-time
Communicates with clients, third party claimants, witnesses, health care professionals, law enforcement personnel and forensic experts with respect to their role, rights and…
Added 1 hour ago
T
Senior Bodily Injury, Claims Advisor
TD
AB · Markham, ON · Calgary, AB
- Full-time
Communicates with clients, third party claimants, witnesses, health care professionals, law enforcement personnel and forensic experts with respect to their role, rights and…
Added 2 hours ago
Technician
British Columbia Lottery Corporation
Kamloops, BC
…B.C. to support First Nations, host local governments, health care, education and community programs across the…
Added 2 hours ago
HC
Audiologist/Registered Hearing Practitioner - Dryden ON
HearingLife Canada
Dryden, ON
- Full-time
Reporting to our Regional Manager, you will be responsible for delivering excellent client care demonstrated by performing the following duties and responsibilities:
Added 2 hours ago
AC
IT Project Manager
Aviva Canada
Markham, ON
- Full-time
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Added 2 hours ago
FH
General Manager, Hawthorn Dining Room & Bar
Fairmont Hotels & Resorts
Calgary, AB
- Full-time
We invite you to join the world of luxury hospitality at Fairmont Palliser as our new General Manager, Hawthorn Dining Room & Bar. Inspire and create the grandest experience for our guest,…

Retirement Concepts

Community Relations Manager

White Rock, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: A minimum of 3 years of sales and customer service experience required.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About The Role

The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads, reaching occupancy and revenue goals. The role of CRM supports older adults and their families choose the best option for retirement living accommodation, care and services. The CRM as part of the leadership team and connects with all persons served to ensure quality customer service is achieved.

Responsibilities

Included but not limited to:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of the organization and inspire others to do the same.
Achieves or exceeds occupancy and revenue targets by working with the GM and site leadership team.
Drives qualified leads to the community through promotion, advertising, online engagement and various mediums
Conducts personal visits with prospects and their families to understand their needs and aligns the community.
Build professional referral relationships with community partners and provide tools and resources to encourage promotion and referrals to the community.
Utilize and maintain the community database on a daily basis, and ensure timely follow up.
Understand market trends, as well as competitor services and offerings from features, rates, incentives, occupancies, etc., all to maintain a competitive edge.
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Develops a strategic marketing plan and events to grow a portfolio of interested prospects and engaged community partners.
Design marketing materials in collaboration with the Director of Sales and Marketing.
Work with other CRM’s to share insights and best practices, including bi-monthly teleconference calls and quarterly meetings.
Takes the lead on leases and contracts with new residents.
Collaborate with the GM and other departmental managers to review occupancy objectives.
Collaborate with all other departments to provide an exceptional move-in/ move-out process.
Maintains a safe environment for residents, family and staff, through:
- accident prevention,
- knowledge of emergency procedures and regulations,
- the safe use of supplies and equipment and reporting when repairs are necessary, and
- Utilizing infection control procedures
Performs all other duties as required.

Qualifications & Skills

A minimum of 3 years of sales and customer service experience required.
Previous experience in senior housing is an asset.
A passion working with seniors
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write and speak English proficiently.
Must have reliable transportation and be able to travel.
Effective written and spoken communication skills
Excellent interpersonal skills
Work independently and in a team environment
Highly organized and able to multi-task.
Highly self-motivated, with a passion for delivering outstanding results
Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required.
Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
Knowledge and previous use of a CRM or Data Base management system an asset.
Ability to travel, as required.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Build community relationships and generate qualified leads through outreach, marketing, events, and referral partnerships, while meeting occupancy and revenue targets. Guide prospective residents and families through their housing options and leasing process, maintain prospect records, and collaborate with leadership and other departments to support a high-quality resident experience.

Requirements

Requires at least three years of sales and customer service experience; senior housing experience is an asset, along with a passion for working with older adults. Applicants need strong communication and interpersonal skills, the ability to work independently and collaboratively, proficiency with Microsoft Office, reliable transportation, flexibility to attend events, and the ability to pass a vulnerable sector criminal record check.

Skills

Sales
Customer Service
Community Outreach
Lead Generation
Occupancy and Revenue Management
Relationship Building
Marketing Planning
Event Planning
Referral Partnerships
Database Management
Market and Competitor Analysis
Lease and Contract Management
Team Collaboration
Written and Verbal Communication
Organization and Multitasking
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Senior Housing
Retirement Living
Community Outreach
Sales
Customer Service
Lead Generation
Occupancy Targets
Revenue Targets
Marketing Plan
Advertising
Online Engagement
Referral Relationships
Community Partnerships
Prospect Database
Database Management
Market Trends
Competitor Analysis
Marketing Materials
Event Planning
Leases
Contracts
Move-In and Move-Out Process
Resident Services
Infection Control
Emergency Procedures
Vulnerable Sector Criminal Record Check
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint

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