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Added 10 mins ago
FG
Automatic Door Technician – Glazing – Sudbury
Flynn Group of Companies
Sudbury, ON
- Full-time
You are an AAADM-certified automatics troubleshooting genius with at least 6+ years’ experience and superb customer service skills. You thrive on the opportunity to provide solutions –…
Added 24 mins ago
NS
Food Production Worker - Seeking Casual Relief Candidates
Nova Scotia Health Authority
Sherbrooke, NS
- Internship
…physically available. The Food Production Worker will exhibit sound professional judgment and independent thought while working within the framework of the…
Added 24 mins ago
RK
Sales Representative – Food Importer and Distributor Development
Regal Kitchen Foods
Canada
- Full-time
Please share your CV or professional profile, preferred market or cluster, current location, relevant importer or distributor development experience, two or three examples of business…
Added 24 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Highly competitive wages and shift premiums for afternoon/evening and weekend shifts (pay is dependent on experience and role/level)
Added 24 mins ago
A
SW/App/Cloud Tech Support Associate
Accenture
St. Catharines, ON
- Full-time
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their…
Added 24 mins ago
Non-Commercial National Account Manager, Team Lead
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
This position is crucial for the success of Nestlé Professional, focusing on achieving revenue and profit targets through the leadership of a sales team that attracts and retains large non-…
Added 39 mins ago
TU
Hospitality, Events, Tourism Internships
targetjobs UK
Toronto, ON
- Volunteer
…activities in your chosen location. This blend of hands-on experience and global exposure ensures you return home with a competitive edge in hospitality and tourism. Visit our website to…
Added 39 mins ago
AC
Gérant(e) de magasin -ACT
Alimentation Couche-Tard
Laval, QC
- Full-time
Promotes excellent service and resolve customer complaints in a timely, professional manner.
Added 39 mins ago
SS
Retail Security Officer with OFA 2 (Intermediate)
Securiguard Services Ltd.
Vancouver, BC
- Full-time
This is an active, customer-facing position designed for individuals who are serious about building a career in security. You'll develop hands-on experience in retail security, incident…
Added 39 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Experience working in geriatrics and/or rehabilitation required
Added 39 mins ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
…collaboration with the shop floor, quality, engineering, and customer service teams to meet repair turnaround times (TAT) and ensure an optimized…
Added 39 mins ago
ML
Project Controls Manager
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
…offered may vary based on a variety of factors including skills, experience, education, training, job- related knowledge, and other organizational requirements. For part-time roles,…
Added 39 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 39 mins ago
MI
Product Operations Manager
Meitu Inc.
Canada
- Contract
Combine behavioral data, user interviews, app store reviews, and customer support feedback to identify experience gaps, drive improvements, and track outcomes.
Added 54 mins ago
Y
Sales Engineer - Upstream
Yokogawa
NB · Chiasson Office, NB
- Full-time
Carry out a range of product development and engineering activities. Use established systems to analyze customer needs and define and deliver products.
Added 54 mins ago
BT
Service Manager
Bosch Truck Group / Bosch Idealease
Vernon, BC
- Full-time
…setting the industry standard for reliability, safety, and customer satisfaction. We have an exciting Service Manager opportunity in our Vernon…
Added 54 mins ago
TF
Sales Assistant
Twist Fashions Inc
Vancouver, BC
- Full-time
What You'll Be Doing• Support our stylists on the sales floor and assist clients as needed.• Process sales and customer transactions using Shopify or our POS system.• Communicate with…
Added 54 mins ago
TH
Dietary Aide
The Hospital for Sick Children
Toronto, ON
- Part-time
…could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development,…
Added 54 mins ago
SG
Accounting Manager
Stannah Group
Markham, ON
- Full-time
This position requires a hands-on accounting professional with strong technical accounting knowledge, sound financial judgment, attention to detail, and the ability to work independently…
Added 1 hour ago
VF
Program & Engagement Representative
Vivo for Healthier Generations
Calgary, AB
- Part-time
Previous experience in recreation, sport, customer service, or event support preferred.
Added 1 hour ago
NC
Automotive Parts Specialist
NAPA Canada
Calgary, AB
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 1 hour ago
SH
Floor Manager
Starwood Hotels
Mayfair, SK
- Full-time
Every day is an opportunity to create something meaningful - a moment of connection, a sense of belonging, an experience worth savouring. At Dovetale, our signature restaurant at 1 Hotel…
Added 1 hour ago
BT
Administrative Assistant
Baker Tilly Canada
Windsor, ON
- Full-time
Minimum 3-5 year’s work experience in a professional services work environment in a similar role. Customer facing client service experience is considered an asset.
Added 1 hour ago
PC
Pastry Cook
Parq Casino
Vancouver, BC
- $18 to $20 CAD / hour
- Full-time
Blau & Associates leads the Food & Beverage experience at Parq Casino, including Honey Salt, The Victor, and D/6 - each offering a distinct dining experience, united by a commitment to…
Added 1 hour ago
2L
Sales Development Representative (SDR) – Outbound
247 Labs
Toronto, ON
- Full-time
1–3 Years of Outbound Sales Experience: Proven track record in B2B outbound prospecting, cold calling, and pipeline generation (SaaS or professional services experience preferred).

Retirement Concepts

Community Relations Manager

White Rock, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: A minimum of 3 years of sales and customer service experience required.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About The Role

The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads, reaching occupancy and revenue goals. The role of CRM supports older adults and their families choose the best option for retirement living accommodation, care and services. The CRM as part of the leadership team and connects with all persons served to ensure quality customer service is achieved.

Responsibilities

Included but not limited to:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of the organization and inspire others to do the same.
Achieves or exceeds occupancy and revenue targets by working with the GM and site leadership team.
Drives qualified leads to the community through promotion, advertising, online engagement and various mediums
Conducts personal visits with prospects and their families to understand their needs and aligns the community.
Build professional referral relationships with community partners and provide tools and resources to encourage promotion and referrals to the community.
Utilize and maintain the community database on a daily basis, and ensure timely follow up.
Understand market trends, as well as competitor services and offerings from features, rates, incentives, occupancies, etc., all to maintain a competitive edge.
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Develops a strategic marketing plan and events to grow a portfolio of interested prospects and engaged community partners.
Design marketing materials in collaboration with the Director of Sales and Marketing.
Work with other CRM’s to share insights and best practices, including bi-monthly teleconference calls and quarterly meetings.
Takes the lead on leases and contracts with new residents.
Collaborate with the GM and other departmental managers to review occupancy objectives.
Collaborate with all other departments to provide an exceptional move-in/ move-out process.
Maintains a safe environment for residents, family and staff, through:
- accident prevention,
- knowledge of emergency procedures and regulations,
- the safe use of supplies and equipment and reporting when repairs are necessary, and
- Utilizing infection control procedures
Performs all other duties as required.

Qualifications & Skills

A minimum of 3 years of sales and customer service experience required.
Previous experience in senior housing is an asset.
A passion working with seniors
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write and speak English proficiently.
Must have reliable transportation and be able to travel.
Effective written and spoken communication skills
Excellent interpersonal skills
Work independently and in a team environment
Highly organized and able to multi-task.
Highly self-motivated, with a passion for delivering outstanding results
Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required.
Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
Knowledge and previous use of a CRM or Data Base management system an asset.
Ability to travel, as required.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Build community relationships and generate qualified leads through outreach, marketing, events, and referral partnerships, while meeting occupancy and revenue targets. Guide prospective residents and families through their housing options and leasing process, maintain prospect records, and collaborate with leadership and other departments to support a high-quality resident experience.

Requirements

Requires at least three years of sales and customer service experience; senior housing experience is an asset, along with a passion for working with older adults. Applicants need strong communication and interpersonal skills, the ability to work independently and collaboratively, proficiency with Microsoft Office, reliable transportation, flexibility to attend events, and the ability to pass a vulnerable sector criminal record check.

Skills

Sales
Customer Service
Community Outreach
Lead Generation
Occupancy and Revenue Management
Relationship Building
Marketing Planning
Event Planning
Referral Partnerships
Database Management
Market and Competitor Analysis
Lease and Contract Management
Team Collaboration
Written and Verbal Communication
Organization and Multitasking
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Senior Housing
Retirement Living
Community Outreach
Sales
Customer Service
Lead Generation
Occupancy Targets
Revenue Targets
Marketing Plan
Advertising
Online Engagement
Referral Relationships
Community Partnerships
Prospect Database
Database Management
Market Trends
Competitor Analysis
Marketing Materials
Event Planning
Leases
Contracts
Move-In and Move-Out Process
Resident Services
Infection Control
Emergency Procedures
Vulnerable Sector Criminal Record Check
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint

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