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Added 14 mins ago
WI
Senior Project Manager - Mining Consulting (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As a Project Manager / Engineering Manager based in Sudbury, Ontario, you will lead the engineering delivery of complex mining and industrial projects while helping build WSP’s local…
Added 29 mins ago
NG
LANGUAGE PROGRAM WORKER
Nunatsiavut Government
Makkovik, NL
- Full-time
Assist in the planning, development, and delivery of language programming and initiatives under the division of Language.
Added 29 mins ago
WI
Senior Project Manager - Mining Consulting (Sudbury)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As a Project Manager / Engineering Manager based in Sudbury, Ontario, you will lead the engineering delivery of complex mining and industrial projects while helping build WSP’s local…
Added 29 mins ago
A
Robotics Project Manager
Actalent
Vancouver, BC
- $38 to $52 CAD / hour
- Full-time
The Project Manager will be responsible for the planning, scheduling, budgeting, procurement coordination, and execution of multiple complex robotics and electromechanical product…
Added 29 mins ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
…life science sections to solve their complex issues in demand planning and procurement, supply planning, manufacturing and warehousing operations, inventory and product portfolio strategy,…
Added 29 mins ago
TU
Energy Conservation Engineer
The University of British Columbia
Vancouver, BC
- $9,599.75 to $14,385.5 CAD / month
- Full-time
Reports to the Energy Conservation Manager in Energy and Water Services' Energy Conservation and Innovation Unit; has direct contact with Building Operations staff, the UBC Sustainability &…
Added 29 mins ago
Assistant Branch Manager (Willoughby Branch)
First West
Langley (District), BC · Langley, BC
We are currently seeking an Assistant Branch Manager to join our team.
Added 29 mins ago
Account Manager Group Benefits
The Canada Life Assurance Company
Toronto, ON
The Account Manager partners with brokers in the Toronto region to lead the quoting, renewal, and amendment processes that ultimately drive increased premiums for small case group benefit…
Added 29 mins ago
Project Manager
RHI Magnesita
Brantford, ON
Lead projects from planning and execution through completion and closeout, ensuring delivery of objectives on time and within budget.
Added 45 mins ago
Manager, Indigenous Relations
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
Reporting to the Director of Social Purpose, Partnerships and Engagement, the Manager, Indigenous Relations leads BCLC’s Indigenous Relations function and is accountable for the…
Added 45 mins ago
GH
Cardiovascular Ultrasound & Structural Heart Product Manager
GE HEALTHCARE
Remote, Canada
- Other
- Remote
We are seeking an experienced and commercially driven National Product Manager, Cardiovascular Ultrasound & Structural Heart to lead the strategy, growth, and market development of our…
Added 59 mins ago
OH
Senior Project Lead
OneTouch House
Langford, BC
- Full-time
…ourselves in our abilities to deliver exceptional results. From planning & design, wiring, installation & programming, and client…
Added 59 mins ago
G
Organizing Director
GoodWork.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Flexible schedules: Flexible working hours, coordinated with your manager to meet team needs, responsibilities and deadlines.
Added 59 mins ago
TH
COORDONNATEUR DU SERVICE À LA CLIENTÈLE
The Home Depot Canada
Vaughan, ON
- Full-time
Reports to Manager, Supply Chain Customer Service
Added 1 hour ago
W
Senior Project Manager - Mining Consulting (Sudbury)
WSP
Fredericton, NB
- Full-time
As a Project Manager / Engineering Manager based in Sudbury, Ontario, you will lead the engineering delivery of complex mining and industrial projects while helping build WSP’s local…
Added 1 hour ago
LC
Manager, Supply Chain Replenishment
Loblaw Companies Limited
Brampton, ON
- Full-time
Provide business coverage for the Senior Manager in their absence.
Added 1 hour ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Communications and Public Affairs, the Communications Assistant plays a key role in executing on a number of communications tactics for both sites of the Brant…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.
Added 1 hour ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
…patient care for all assigned patients. Reporting to the Clinical Manager, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and…
Added 1 hour ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Integrated Program, the successful applicant will be responsible for providing evidence based, comprehensive, safe, effective and ethical…
Added 1 hour ago
GS
Senior Manager, Shelter/Residential Support & Operations (full-time onsite)
Good Shepherd Ministries
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
We are currently accepting applications for a Senior Manager, Shelter/Residential Support & Operations (full-time onsite). Reporting to the Executive Director, the Senior Manager, Senior…
Added 1 hour ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 1 hour ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Operating Room, PACU and Day Surgery, the successful applicant will be responsible for comprehensive nursing care in the operating room and must meet the following…
Added 1 hour ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager, Medical Cardiology, the successful applicant will be responsible for comprehensive nursing care in the Medical Cardiology program and must meet the following…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

Retirement Concepts

Community Relations Manager

White Rock, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: A minimum of 3 years of sales and customer service experience required.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About The Role

The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads, reaching occupancy and revenue goals. The role of CRM supports older adults and their families choose the best option for retirement living accommodation, care and services. The CRM as part of the leadership team and connects with all persons served to ensure quality customer service is achieved.

Responsibilities

Included but not limited to:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of the organization and inspire others to do the same.
Achieves or exceeds occupancy and revenue targets by working with the GM and site leadership team.
Drives qualified leads to the community through promotion, advertising, online engagement and various mediums
Conducts personal visits with prospects and their families to understand their needs and aligns the community.
Build professional referral relationships with community partners and provide tools and resources to encourage promotion and referrals to the community.
Utilize and maintain the community database on a daily basis, and ensure timely follow up.
Understand market trends, as well as competitor services and offerings from features, rates, incentives, occupancies, etc., all to maintain a competitive edge.
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Develops a strategic marketing plan and events to grow a portfolio of interested prospects and engaged community partners.
Design marketing materials in collaboration with the Director of Sales and Marketing.
Work with other CRM’s to share insights and best practices, including bi-monthly teleconference calls and quarterly meetings.
Takes the lead on leases and contracts with new residents.
Collaborate with the GM and other departmental managers to review occupancy objectives.
Collaborate with all other departments to provide an exceptional move-in/ move-out process.
Maintains a safe environment for residents, family and staff, through:
- accident prevention,
- knowledge of emergency procedures and regulations,
- the safe use of supplies and equipment and reporting when repairs are necessary, and
- Utilizing infection control procedures
Performs all other duties as required.

Qualifications & Skills

A minimum of 3 years of sales and customer service experience required.
Previous experience in senior housing is an asset.
A passion working with seniors
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write and speak English proficiently.
Must have reliable transportation and be able to travel.
Effective written and spoken communication skills
Excellent interpersonal skills
Work independently and in a team environment
Highly organized and able to multi-task.
Highly self-motivated, with a passion for delivering outstanding results
Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required.
Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
Knowledge and previous use of a CRM or Data Base management system an asset.
Ability to travel, as required.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Build community relationships and generate qualified leads through outreach, marketing, events, and referral partnerships, while meeting occupancy and revenue targets. Guide prospective residents and families through their housing options and leasing process, maintain prospect records, and collaborate with leadership and other departments to support a high-quality resident experience.

Requirements

Requires at least three years of sales and customer service experience; senior housing experience is an asset, along with a passion for working with older adults. Applicants need strong communication and interpersonal skills, the ability to work independently and collaboratively, proficiency with Microsoft Office, reliable transportation, flexibility to attend events, and the ability to pass a vulnerable sector criminal record check.

Skills

Sales
Customer Service
Community Outreach
Lead Generation
Occupancy and Revenue Management
Relationship Building
Marketing Planning
Event Planning
Referral Partnerships
Database Management
Market and Competitor Analysis
Lease and Contract Management
Team Collaboration
Written and Verbal Communication
Organization and Multitasking
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Senior Housing
Retirement Living
Community Outreach
Sales
Customer Service
Lead Generation
Occupancy Targets
Revenue Targets
Marketing Plan
Advertising
Online Engagement
Referral Relationships
Community Partnerships
Prospect Database
Database Management
Market Trends
Competitor Analysis
Marketing Materials
Event Planning
Leases
Contracts
Move-In and Move-Out Process
Resident Services
Infection Control
Emergency Procedures
Vulnerable Sector Criminal Record Check
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint

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