Jobs in Canada

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Added 6 mins ago
Residential Community Living Worker (Diversity Flats)
Connective
Kamloops, BC
Liaises with the staff, managers and on-call manager of Connective as necessary
Added 6 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Salmon Arm, BC
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 36 mins ago
OB
Sales Manager
Olympic Building Centre
Winnipeg, MB
- Full-time
Reporting to the General Manager, the Sales Manager is responsible for the total Sales and Marketing function of Olympic Buildings MB. as it relates to Residential, Agriculture and…
Added 1 hour ago
PH
Social Worker - Medicine (NSPH)
Providence Health Care
Vancouver, BC
- Full-time
…program/team, which is under the direction of the Patient Care Manager, in achieving program, patient and resident…
Added 1 hour ago
TC
Program Coordinator 2, Full-Time
Taproot Community Support Services
Parksville, BC
- Full-time
…experiences and/or overcoming other adversities. The program staff will be networking with and working alongside a team of professionals supporting the youth in many life domains, such as…
Added 1 hour ago
F
Supervisor, Material Management
Fluor
Vancouver, BC
- Full-time
This position serves as a Project Material Manager on small Engineering, Procurement, Fabrication, and Construction (EPFC) projects or may serve as a regional lead for non-project…
Added 1 hour ago
NS
Manager - Clinical Pharmacy
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the CZ Director of Pharmacy, the Clinical Pharmacy Manager, is responsible for day-to-day management of the financial, material, and human resources required to support…
Added 1 hour ago
IH
Coordinator | Central Functions
Interior Health Authority
Sparwood, BC
- Full-time
…initiatives to improve/maintain site/program operations and staff safety. The Coordinator liaises with department managers to provide a standard approach to Workplace Health and Safety…
Added 1 hour ago
Sr. Payroll Manager
Enzo
Caledon, ON · Toronto, ON
Manage payroll staff: Supervise and mentor payroll staff, providing training and guidance to ensure efficient and effective payroll processing.
Added 1 hour ago
Retail Showroom Manager
Enzo
Caledon, ON · Toronto, ON
Oversee showroom operations: Manage and coordinate the daily operations of the showroom, including sales, inventory, customer service, and staff management.
Added 1 hour ago
RO
Food & Beverage Receiver
Resorts of the Canadian Rockies
Golden, BC
- Full-time
Track and account for all invoices and shipping receipts and work with F&B Manager to communicate with suppliers when needed
Added 1 hour ago
RC
Server
Retirement Concepts
Victoria, BC
- $23.89 to $25.54 CAD / hour
- Temporary
…family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and…
Added 1 hour ago
RC
Recreation Aide
Retirement Concepts
White Rock, BC
- $31.64 CAD / hour
- Temporary
…family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and…
Added 1 hour ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
BAT PAKISTAN IS LOOKING FOR INDUSTRIAL RELATIONS MANAGER - AKF
Added 1 hour ago
RC
Server
Retirement Concepts
Victoria, BC
- $23.89 to $25.54 CAD / hour
- Part-time
…family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and…
Added 1 hour ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
…family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and…
Added 1 hour ago
C
Specialist Product Management-CA
CN
Quebec, QC
- Full-time
Support the Product Manager in evolving the product management discipline
Added 1 hour ago
MG
Mental Health Clinician/Social Worker II
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting To The Manager Of Child & Youth Health Services, The Mental Health Clinician Will Provide Therapy To Youth And Young Adults (16-25) With Mental Health And/or Substance Use Needs.…
Added 1 hour ago
RS
VRF & Ductless Technical Support Representative
Refrigerative Supply Limited
Abbotsford, BC · Burnaby, BC · Coquitlam, BC · Langley (District), BC · Vancouver, BC · Langley, BC
- Full-time
Collaborate with manufacturers, the warranty department, and the branch manager regarding requests for unit replacement. Escalate to the Lead Technician for approval when necessary.
Added 1 hour ago
EG
Senior Municipal Engineer
Egis Group
Calgary, AB · Toronto, Ontario
- $130,000 to $170,000 CAD / year
- Full-time
Reporting to the Manager of Municipal Engineering, the Sr. Municipal Engineer will be responsible for supporting the overall success of Traditional Municipal Engineering business in Canada…
Added 2 hours ago
DO
Case Manager, Ontario Works (Temporary Up to 12 Months)
District of Sault Ste. Marie Social Services Administration Board
Sault Ste. Marie, ON
- Full-time
Attend staff and other meetings as requested by the Unit Manager.
Added 2 hours ago
DO
Case Manager, Ontario Works (Temporary up to 18 Months)
District of Sault Ste. Marie Social Services Administration Board
Sault Ste. Marie, ON
- Full-time
Attend staff and other meetings as requested by the Unit Manager.
Added 2 hours ago
IH
Project Manager | Capital Projects Delivery
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is looking for an experienced Project Manager, Capital Projects Delivery to join our team on a full time permanent basis.
Added 2 hours ago
IH
Coordinator | Central Functions
Interior Health Authority
Kelowna, BC
- Full-time
…initiatives to improve/maintain site/program operations and staff safety. The Coordinator liaises with department managers to provide a standard approach to Workplace Health and Safety…
Added 2 hours ago
NG
Manager, Fundraising Information Systems
National Gallery of Canada Foundation
Ottawa, ON
- Full-time
The Manager, Fundraising Information Systems is responsible for the strategic management, administration, integrity, analysis, and effective utilization of the organization's fundraising…

Retirement Concepts

Community Relations Manager

White Rock, BC, Canada

$60,000 to $65,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: A minimum of 3 years of sales and customer service experience required.
Posting language: English
Posted: Nov 4, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About The Role

The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads, reaching occupancy and revenue goals. The role of CRM supports older adults and their families choose the best option for retirement living accommodation, care and services. The CRM as part of the leadership team and connects with all persons served to ensure quality customer service is achieved.

Responsibilities

Included but not limited to:

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of the organization and inspire others to do the same.
Achieves or exceeds occupancy and revenue targets by working with the GM and site leadership team.
Drives qualified leads to the community through promotion, advertising, online engagement and various mediums
Conducts personal visits with prospects and their families to understand their needs and aligns the community.
Build professional referral relationships with community partners and provide tools and resources to encourage promotion and referrals to the community.
Utilize and maintain the community database on a daily basis, and ensure timely follow up.
Understand market trends, as well as competitor services and offerings from features, rates, incentives, occupancies, etc., all to maintain a competitive edge.
Working closely with the GM and the Director of Sales and Marketing to create the community marketing plan, events and annual budget.
Develops a strategic marketing plan and events to grow a portfolio of interested prospects and engaged community partners.
Design marketing materials in collaboration with the Director of Sales and Marketing.
Work with other CRM’s to share insights and best practices, including bi-monthly teleconference calls and quarterly meetings.
Takes the lead on leases and contracts with new residents.
Collaborate with the GM and other departmental managers to review occupancy objectives.
Collaborate with all other departments to provide an exceptional move-in/ move-out process.
Maintains a safe environment for residents, family and staff, through:
- accident prevention,
- knowledge of emergency procedures and regulations,
- the safe use of supplies and equipment and reporting when repairs are necessary, and
- Utilizing infection control procedures
Performs all other duties as required.

Qualifications & Skills

A minimum of 3 years of sales and customer service experience required.
Previous experience in senior housing is an asset.
A passion working with seniors
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Ability to read, write and speak English proficiently.
Must have reliable transportation and be able to travel.
Effective written and spoken communication skills
Excellent interpersonal skills
Work independently and in a team environment
Highly organized and able to multi-task.
Highly self-motivated, with a passion for delivering outstanding results
Ability to work weekends, evenings and/or flexible hours (i.e. to attend/facilitate meetings/events), as required.
Solid working knowledge of MS Office Suite (Outlook, Excel, Word, PowerPoint)
Knowledge and previous use of a CRM or Data Base management system an asset.
Ability to travel, as required.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Build community relationships and generate qualified leads through outreach, marketing, events, and referral partnerships, while meeting occupancy and revenue targets. Guide prospective residents and families through their housing options and leasing process, maintain prospect records, and collaborate with leadership and other departments to support a high-quality resident experience.

Requirements

Requires at least three years of sales and customer service experience; senior housing experience is an asset, along with a passion for working with older adults. Applicants need strong communication and interpersonal skills, the ability to work independently and collaboratively, proficiency with Microsoft Office, reliable transportation, flexibility to attend events, and the ability to pass a vulnerable sector criminal record check.

Skills

Sales
Customer Service
Community Outreach
Lead Generation
Occupancy and Revenue Management
Relationship Building
Marketing Planning
Event Planning
Referral Partnerships
Database Management
Market and Competitor Analysis
Lease and Contract Management
Team Collaboration
Written and Verbal Communication
Organization and Multitasking
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Senior Housing
Retirement Living
Community Outreach
Sales
Customer Service
Lead Generation
Occupancy Targets
Revenue Targets
Marketing Plan
Advertising
Online Engagement
Referral Relationships
Community Partnerships
Prospect Database
Database Management
Market Trends
Competitor Analysis
Marketing Materials
Event Planning
Leases
Contracts
Move-In and Move-Out Process
Resident Services
Infection Control
Emergency Procedures
Vulnerable Sector Criminal Record Check
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint

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