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Added 59 mins ago
Sales Account Manager - Canada
norda run
Montreal, QC
Full-time
…they need to succeed. This role reports into the Global Sales…
Added 1 hour ago
Director, E-commerce & Digital Growth, Agricultural Retail
Talencore
ON · London (Sunningdale / West Masonville / Medway / NE Hyde Park / East Fox Hollow), Ontario
Full-time
The Director, E-commerce & Digital Growth will own the performance of our direct-to-consumer websites, online marketplaces and B2B Partner Portal. This person will be accountable for…
Added 2 hours ago
Financial Analyst (Consolidation)
Husky Technologies
Bolton, ON
Full-time
…talent to develop with us as we pursue our ambitious growth…
Added 2 hours ago
Director, Staffing Operations & Business Development
TW Safety Consulting Services Inc.
Windsor, ON
Full-time
…foundational leadership role - you will shape the agency's strategy, processes, client relationships, recruitment model, and team structure from the ground up, collaborating closely with…
Added 2 hours ago
Director - Global Procurement, Store Development & Facilities
lululemon
Vancouver, BC
Full-time
The Director, Facilities & Store Development Procurement supports stakeholders across key corporate, retail and design business areas in meeting their business goals and objectives. In…
Added 4 hours ago
Director of Product Management Enterprise
Trackforce
Montreal, QC
Full-time
Trackforce is seeking a Director of Product Management to own and scale its enterprise product strategy - the company’s primary growth engine. This leader will drive the vision, roadmap,…
Added 7 hours ago
Assistant Director of Career Events & Marketing at Saint Joseph's University
UCI-OC Alliance
St. Joseph's, NL · St Josephs, NL
Full-time
Assistant Director of Career Events & Marketing
Added 7 hours ago
Financial Analyst (Consolidation)
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…talent to develop with us as we pursue our ambitious growth…
Added 8 hours ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Act as a liaison between stores, corporate partners, buyers and visual director to ensure that merchandise assortments reflect the brand strategy and stock levels are appropriate to meet…
Added 8 hours ago
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
Other
Act as a liaison between stores, corporate partners, buyers, and visual director to ensure that merchandise assortments reflect the brand strategy and stock levels are appropriate to meet…
Added 8 hours ago
Director of Engineering
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Volunteer
The Director of Engineering oversees all technical teams and ensures that research prototypes become robust, scalable platforms.
Added 9 hours ago
Manager, Collections
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Full-time
Manage relationships with third-party collections partners and support vendor performance and strategy.
Added 10 hours ago
Manager, Collections
Rogers Bank
PE · Bloomfield Station, PE
Full-time
Manage relationships with third-party collections partners and support vendor performance and strategy.
Added 10 hours ago
Manager, Collections
Rogers Bank
Charlottetown, PE
Full-time
Manage relationships with third-party collections partners and support vendor performance and strategy.
Added 10 hours ago
Manager, Collections
Rogers Bank
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Full-time
Manage relationships with third-party collections partners and support vendor performance and strategy.
Added 10 hours ago
Manager, Collections
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Full-time
Manage relationships with third-party collections partners and support vendor performance and strategy.
Added 12 hours ago
Senior Technical Program Manager
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Full-time
…for someone who can move between architecture, code, product strategy, operating models, and executive decision-making without losing the…
Added 12 hours ago
Director, Value Creation Private Markets
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Toronto, ON
Full-time
A dedicated inclusion, diversity, and equity strategy with meaningful opportunities to participate, including our employee-led resource groups.
Added 12 hours ago
Managing Director, Value Creation Private Markets
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Managing Director, Value Creation - Private Markets
Added 13 hours ago
Finance Transformation Manager, Enterprise Performance Management (EPM) (Bilingual FR/EN)
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Calgary, AB · Montreal, QC · Ottawa, ON
Full-time
…providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help…
Added 13 hours ago
Financial Analyst (Consolidation)
Husky Technologies
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Full-time
…talent to develop with us as we pursue our ambitious growth…
Added 13 hours ago
Associate, Private Investment Counsel
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Full-time
Reporting to the Executive Director and Regional Head, the Associate, Investment Counsellor I (AIC I) provides assistance to the Investment Counsellor in servicing the investment needs of…
Added 14 hours ago
ECH - Manager, Marketing (12-Month Contract)
The Employee Experience Team
Vaughan, ON
Empire Homes is seeking a Marketing Manger! Under the direction of the Senior Director, Marketing, you will be responsible for playing a crucial role in driving the company’s growth through…
Added 14 hours ago
Director, Sales & Marketing
Talent Edge
Vancouver, BC
$160,000 to $200,000 CAD / year
Full-time
Reporting jointly into senior leadership, the Director, Sales & Marketing is a hands-on commercial leadership role responsible for running Maximizer’s Sales and Marketing functions and…
Added 17 hours ago
Manager, Collections
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Manage relationships with third-party collections partners and support vendor performance and strategy.

Retirement Concepts

General Manager

Surrey, BC, Canada

Pay: $105,000 to $115,000 CAD / year
Job type: Full-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Sep 26, 2026

Apply About employer

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Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

Lead site-based operations, staff, and resources while ensuring high-quality care, customer satisfaction, and compliance with regional and clinical policies. Oversee the operating budget and direct care hour accountability, support marketing initiatives, and ensure occupancy targets are met.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including at least two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must have Microsoft Office and email skills, knowledge of residential care licensing and occupational health and safety, effective communication and interpersonal skills, and the ability to manage facility operations; a vulnerable sector criminal record check is required.

Skills

Leadership
Operations Management
Budget Management
Clinical Operations
Customer Service
Community Engagement
Staff Development
Strategic Planning
Team Building
Communication
Conflict Resolution
Occupancy Management
Marketing
Microsoft Office
Residential Care Licensing
Occupational Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

General Management
Site-Based Operations
Senior Housing
Residential Care
Health Sciences
Clinical Operations
Quality Of Care
Customer Satisfaction
Community Engagement
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Leadership
Staff Development
Resource Management
Team Building
Conflict Resolution
Customer Service
Vulnerable Sector Criminal Record Check

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