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Added 16 mins ago
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Account Manager, Group Benefits
NFP, an Aon company (Canada)
Kitchener, ON
- Full-time
We’re looking for an Account Manager who will join as a key member of the group benefits service team. The AM will work autonomously and in collaboration with consultants and fellow AMs to…
Added 16 mins ago
NA
Claims Liaison, Commercial Insurance
NFP, an Aon company (Canada)
Windsor, ON
- Full-time
Establish business relationships with claims leaders at Canadian based insurers
Added 16 mins ago
NA
Manager, Commercial SME
NFP, an Aon company (Canada)
Oshawa, ON
- Full-time
Our Small and Medium Enterprise (SME) Commercial Insurance team is seeking a full-time, permanent Manager to lead a team of SME Client Managers in a trusting, accountable, People First…
Added 31 mins ago
NF
We Are Hiring – Supply Chain Specialist (Port Coquitlam, BC)
Nutri-Nation Functional Foods
Port Coquitlam, BC
- Full-time
Use data analysis, business intelligence, forecasting, and reporting tools to optimize stock levels and forecast supply needs.
Added 31 mins ago
A
Territory Manager, Facial Aesthetics - North Shore of Montreal
AbbVie
Blainville, QC
- Full-time
Our Territory Manager develops robust business plans to execute brand strategies and tactics in the field. They deliver sales performance, build strong customer relationships and support…
Added 1 hour ago
S
Operations Lead - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 1 hour ago
NB
Senior Analytics Business Partner
National Bank of Canada
Montreal, QC
- Full-time
Required skills: Artificial Intelligence, Business Impact Analysis, Communication, Data Structures, Data-Driven Decision-Making, Exploratory Data Analysis, Influencing, Learning Agility,…
Added 1 hour ago
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Assistant Marketing Manager
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
Reporting to the Senior Director, Marketing and Product Portfolio, the Assistant Marketing Manager supports the strategic development of the Cheese & Butter category. The Assistant…
Added 1 hour ago
GD
GARAGE - Co-Manager - Pacific Centre
Groupe Dynamite
Vancouver, BC
- Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 1 hour ago
GD
GARAGE - Store Manager - Park Royal Shopping Center
Groupe Dynamite
BC · West Vancouver, BC
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 2 hours ago
GD
DYNAMITE - Store Manager - Royalmount
Groupe Dynamite, Inc Garage
Mont-Royal, QC
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 2 hours ago
GD
DYNAMITE - Assistant Manager - Carrefour de L'Estrie
Groupe Dynamite, Inc Garage
Sherbrooke, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 2 hours ago
GD
DYNAMITE - Seasonal Sales Associate - West Edmonton Mall
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 2 hours ago
GD
GARAGE - Co-Manager - Carrefour Laval
Groupe Dynamite, Inc Garage
Laval, QC
- Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 2 hours ago
GD
DYNAMITE - Assistant Manager - Cornwall Centre
Groupe Dynamite, Inc Garage
Regina, SK
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 2 hours ago
GD
DYNAMITE - Team Leader FT - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 2 hours ago
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DYNAMITE - Store Manager - Halifax Shopping Centre
Groupe Dynamite, Inc Garage
Halifax, NS
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…
Added 2 hours ago
GD
DYNAMITE - Sales Associate PT - Royalmount
Groupe Dynamite, Inc Garage
Mont-Royal, QC
- Part-time
Reporting to the Store Manager, your main focus as Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer.…
Added 2 hours ago
GD
DYNAMITE - Team Leader FT - Carrefour de L'Estrie
Groupe Dynamite, Inc Garage
Sherbrooke, QC
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 2 hours ago
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DYNAMITE - Operations Associate PT - West Edmonton Mall
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Operations Associate is to provide support to the team to maximize company sales and profitability by maintaining stockroom organization…
Added 2 hours ago
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DYNAMITE - Assistant Manager - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 2 hours ago
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Data Platform Engineering Manager
TD
Toronto, ON
- Full-time
Build reusable data services supporting reporting, analytics, APIs, and business intelligence platforms.
Added 2 hours ago
T
Senior Salesforce Analyst, Marketing Delivery
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 2 hours ago
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Data Architect, Technology Data Management
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 2 hours ago
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Finance Manager
TD
Toronto, ON
- Full-time
The Finance Manager supports the achievement of CPB COO business objectives through financial planning, performance management, strategic analysis, and decision support. The role delivers…

Retirement Concepts

General Manager

Coquitlam, BC, Canada

$105,000 to $115,000 CAD / year · Full-time

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Job details

Pay: $105,000 to $115,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Lead site-based operations, staff, and resources while ensuring high-quality care, customer satisfaction, and implementation of regional and clinical policies. Oversee the operating budget and direct care hour accountability, support marketing initiatives, and ensure occupancy targets are met.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must pass the applicable vulnerable sector criminal record check and demonstrate knowledge of residential care licensing, occupational health and safety, operations, communication, and relationship management.

Skills

Leadership
Residential Care Operations
Budget Management
People Management
Clinical Operations
Customer Service
Community Engagement
Policy Implementation
Occupancy Management
Marketing Initiatives
Strategic Planning
Team Building
Conflict Resolution
Communication
Occupational Health And Safety
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Residential Care
Senior Housing
Health Sciences
Site-Based Operations
Clinical Operations
Quality Of Care
Customer Service
Community Engagement
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Vulnerable Sector Criminal Record Check
Leadership
Staff Development
Policy Implementation
Conflict Resolution
Continuous Improvement
Change Management

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