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Added 27 mins ago
Assistant Manager
Atlantic Central
Halifax, NS
Full-time
East Coast Credit Union is seeking an Assistant Branch Manager to join our team in our Halifax branch! Reporting to the Branch Manager, the Assistant Manager is responsible for managing the…
Added 27 mins ago
Senior Communications Advisor
Government of Yukon
Whitehorse, YT
Full-time
…offer centralized services such as translation and language…
Added 27 mins ago
Community Care Assistant - Scarborough (bank)
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Toronto, ON · Scarborough Junction, ON
Full-time
Career Growth: We invest in you with paid training, DBS checks, and ongoing support for your career progression.
Added 27 mins ago
HMR Manager LOA
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Pickering, ON
Full-time
…We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top…
Added 27 mins ago
Assistant Store Manager - Sales & Service, Full Time, Toronto - Pottery Barn Kids and Teen
Pottery Barn Kids
Toronto, ON
Full-time
Overview of the Assistant Manager of Sales and Service role
Added 27 mins ago
supermarket manager
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Toronto, ON · East York, ON
Full-time
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Added 28 mins ago
Lead Senior Advisor, Maintenance Program Implementation & RAMS
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Montreal, QC
Provide Technical guidance and accountability to the Reliability Engineering team in their review and sign-off of Maintenance Manuals, Maintenance Plan, LCMS and Training Materials.
Added 42 mins ago
COS Store Manager
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Montréal-Ouest, QC
Full-time
As the Store Manager, you'll take full ownership of your store's performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability. Your…
Added 57 mins ago
Industrial Hygienist
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Full-time
Position Reports To: Health and Safety Manager
Added 57 mins ago
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Full-time
This position will report to the (Information Technology) IT Manager, North America and dotted line to the Chief Financial Officer.
Added 1 hour ago
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As an Artificial Intelligence (AI) Sales Specialist Manager, you will lead a team responsible for growing our AI business by building and expanding relationships with new and existing…
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Complete required training: HIPAA, Virtus, and others as assigned
Added 1 hour ago
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Be accountable to the manager for meeting weekly, monthly and annual goals
Added 1 hour ago
Director of Construction
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Added 1 hour ago
Keyholder
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Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 1 hour ago
MANAGER, ONLINE FINANCING - Calgary
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Opportunities for learning, training and development, and much more...
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Experience with ML frameworks (e.g., TensorFlow, PyTorch), and understanding of the AI/ML training and inference life-cycle.
Added 2 hours ago
Business Advisor
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The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 2 hours ago
Assistant Manager - Mayflower Mall
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As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 2 hours ago
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Supporting the training, supervision and assessment of undergraduate and new graduate sonographers while collaborating effectively with the multidisciplinary team, external referrers and…
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Assistant Manager - Taunton Gardens
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As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 2 hours ago
Operations Consultant - Flex
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$17.7 to $22.15 CAD / hour
Full-time
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Added 2 hours ago
AZ Drivers
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Follow training to ensure safe deliveries of fuel
Added 3 hours ago
Business Development Manager
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Full-time
At ASM, we’re looking for an ambitious and relationship-driven Business Development Manager to join our Sales team. Based in the North of England, you’ll be responsible for growing…
Added 3 hours ago
Job Board
MainMicro
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Full-time
We are looking for a driven Sales Enablement Manager to lead the design and execution of onboarding, training, and development programs that sharpen our sales team into a high-performance…

Retirement Concepts

General Manager

Coquitlam, BC, Canada

Pay: $105,000 to $115,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

Lead site-based operations, staff, and resources while ensuring high-quality care, customer satisfaction, and implementation of regional and clinical policies. Oversee the operating budget and direct care hour accountability, support marketing initiatives, and ensure occupancy targets are met.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must pass the applicable vulnerable sector criminal record check and demonstrate knowledge of residential care licensing, occupational health and safety, operations, communication, and relationship management.

Skills

Leadership
Residential Care Operations
Budget Management
People Management
Clinical Operations
Customer Service
Community Engagement
Policy Implementation
Occupancy Management
Marketing Initiatives
Strategic Planning
Team Building
Conflict Resolution
Communication
Occupational Health And Safety
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Residential Care
Senior Housing
Health Sciences
Site-Based Operations
Clinical Operations
Quality Of Care
Customer Service
Community Engagement
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Vulnerable Sector Criminal Record Check
Leadership
Staff Development
Policy Implementation
Conflict Resolution
Continuous Improvement
Change Management

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