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Added 1 hour ago
EC
IT Operations US & Canada Business Relationship Manager
Eaton Corporation
Airdrie, AB · Calgary, AB · Burlington, ON
- Full-time
Eaton’s Electrical sector is currently seeking an IT Operations Business Relationship Manager (US and Canada) to join our PCS (Protection, Control and Solutions) team. This position can…
Added 3 hours ago
UH
Clinical Research Analyst
University Health Network
Toronto, ON
- Contract
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 3 hours ago
SI
Senior Mechanical Design Engineer
Sonele Inc.
Markham, ON
- Full-time
…Mechanical Design Engineer position who will support the Engineering Manager and engineering team in activities such as mechanical design and drafting, product development, manufacturing,…
Added 4 hours ago
A
Bim Specialist
Actalent
Ottawa, ON
- $38 to $45 CAD / hour
- Full-time
Work closely with the Project Manager and site teams to coordinate BIM deliverables with overall project schedules and installation plans.
Added 5 hours ago
G
Reclamation Manager - Central Canada
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 5 hours ago
P
Quality Coordinator
PACT
ON · Mississauga, Ontario
- Full-time
PACT (Pearson Accelerator Construction Team) is a General Partnership of Alberici, Amico, Kenaidan, and Obayashi, supported by design partners Egis, Mott MacDonald, and Weston Williamson +…
Added 5 hours ago
Quality Inspector (Nights)
PACT
ON · Mississauga, Ontario
PACT (Pearson Accelerator Construction Team) is a General Partnership of Alberici, Amico, Kenaidan, and Obayashi, supported by design partners Egis, Mott MacDonald, and Weston Williamson +…
Added 5 hours ago
Quality Inspector
PACT
ON · Mississauga, Ontario
PACT (Pearson Accelerator Construction Team) is a General Partnership of Alberici, Amico, Kenaidan, and Obayashi, supported by design partners Egis, Mott MacDonald, and Weston Williamson +…
Added 5 hours ago
R
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
RTX
Longueuil, QC
- Full-time
Ce poste à temps plein, du lundi au vendredi avec horaire flexible, est basé à Longueuil et s’exerce exclusivement sur site.
Added 6 hours ago
UH
Program Services Manager, Spinal Cord Rehab - Inpatient Unit 2B & Outpatient Clinic
University Health Network
Toronto, ON
- Full-time
Experience managing an multi-disciplinary health care team in a multi-site academic health care setting is an asset
Added 6 hours ago
AY
Client Services Coordinator (CAN)
Avison Young Canada
AB · Edmonton, AB
- Full-time
Located in our Edmonton office and reporting to the Managing Director and Operations Manager, this role includes daily real estate administrative support in a fast-paced environment. As a…
Added 6 hours ago
P
Quality Coordinator (Night)
PACT
ON · Mississauga, Ontario
- Full-time
PACT (Pearson Accelerator Construction Team) is a General Partnership
Added 6 hours ago
HV
Controller
Hockley Valley Resort
Mono, ON
- Full-time
…Executive Committee. Reporting directly to an accessible, on-site General Manager, this role offers the opportunity to work closely with operational leaders, influence business decisions,…
Added 6 hours ago
GC
Reclamation Manager
Glencore Canada
Toronto, ON
- $139,000 to $187,000 CAD / year
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 7 hours ago
TM
Winter Warming Program Assistant
The Mustard SEED Society
Edmonton, AB
- Full-time
Reporting to the Community Impact Centre Manager, the Program Assistant is responsible for the implementation and development of programs at the Community Impact Centres (CIC). This role…
Added 7 hours ago
P
Risk Coordinator (Construction)
PACT
ON · Mississauga, Ontario
- Full-time
PACT (Pearson Accelerator Construction Team) is a General Partnership of Alberici, Amico, Kenaidan, and Obayashi, supported by design partners Egis, Mott MacDonald, and Weston Williamson +…
Added 8 hours ago
GK
Speech Language Pathologist
Grandview Kids
Ajax, ON
- $37.94 to $47.91 CAD / hour
- Contract
Under the general direction of the Clinical Manager, the Speech-Language Pathologist completes an assessment on clients referred for Speech-Language Pathology Services and identifies…
Added 8 hours ago
GK
Speech Language Pathologist
Grandview Kids
Ajax, ON
- $37.94 to $47.91 CAD / hour
- Contract
Under the general direction of the Clinical Manager, the Speech-Language Pathologist completes an assessment on clients referred for Speech-Language Pathology Services and identifies…
Added 8 hours ago
M
Regional Maintenance Associate - Multi-Residential
Morguard
Toronto, ON
- Full-time
Perform general and specialized maintenance and repairs to site properties and surrounding properties under the direction of the Regional Maintenance Manager, Regional Project Manager ,…
Added 8 hours ago
NP
Coordinator, Maintenance & Projects
Niagara Parks Commission
Niagara Falls, ON
- Full-time
As a working Supervisor and under the general supervision of the Director, Capital Works and within established policies, procedures and guidelines the Coordinator, Maintenance and Projects…
Added 9 hours ago
UH
Research Analyst I
University Health Network
Toronto, ON
- Contract
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 9 hours ago
HC
Warehouse/Project Coordinator
HCS Contracting
London, ON
- Full-time
HCS Contracting is a Canadian-owned general contracting company operating across Ontario since 2009. We specialize in suite turnover renovations, interior construction, common-area…
Added 9 hours ago
Principal Product Manager - Billing & Platform
Constant Contact
ON
We have an opening for a Principal Product Manager to own billing and platform at Constant Contact. This is a rare chance to shape one of the most connected systems in the company. Almost…
Added 9 hours ago
SC
Exercise Specialist - Contract
South Calgary Primary Care Network
Calgary, AB
- Contract
Collaborate with team members, referring primary care providers, program manager, and other allied health professionals, as required, to support a multi-disciplinary approach to patient…
Added 9 hours ago
RC
General Manager
Retirement Concepts
Surrey, BC
- $105,000 to $120,000 CAD / year
- Full-time
Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

Retirement Concepts

General Manager

Surrey, BC, Canada

$105,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $105,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Lead site-based operations, teams, and resources while ensuring high-quality care, customer satisfaction, and compliance with regional and clinical policies. Oversee the operating budget and direct care hours, support marketing initiatives, and ensure occupancy targets are achieved.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must pass the applicable vulnerable sector criminal record check and demonstrate knowledge of Microsoft Office, residential care licensing, and occupational health and safety, along with strong communication, interpersonal, and conflict-resolution abilities.

Skills

Leadership
Team Development
Operational Management
Budget Management
Customer Service
Occupancy Management
Community Engagement
Clinical Operations
Strategic Planning
Communication
Team Collaboration
Conflict Resolution
Business Acumen
Change Management
Microsoft Office
Residential Care Licensing

Visa sponsorship

Not detected in the job text

Keywords

Senior Housing
Residential Care
Community Operations
Clinical Operations
Quality Of Care
Customer Service
Community Engagement
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Regional Policies
Clinical Policies
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Leadership
Team Development
Business Acumen
Resource Management
Change Management
Conflict Resolution
Vulnerable Sector Criminal Record Check

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