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Added 9 mins ago
GF
District Sales Manager
Gordon Food Service - Canada
Winnipeg, MB
- Full-time
Maintains visibility with key customers, segments or associations. Participates in food shows, regional customer events, customer segment shows and customer trips to headquarters. Plans and…
Added 9 mins ago
G
Reclamation Manager - Central Canada
Glencore
Sudbury, ON · Greater Sudbury, ON
- Full-time
We are seeking a Reclamation Manager to contribute significantly to the revitalization of legacy mine sites throughout North America. If you have 15+ years of experience, a solid foundation…
Added 9 mins ago
E
Vehicle Lot and Logistics Supervisor
EBlock
Oshawa, ON
- $65,000 to $75,000 CAD / year
- Full-time
…decisions. One hour you're reviewing SLA metrics with your Regional Manager; the next you're boosting a battery in a snowbank or getting a delivery out the door. If you know cars and love…
Added 9 mins ago
LE
Builder Project Sales Manager - Home Appliance / Single Family
LG Electronics
Toronto, ON
- Full-time
▪ Support Quebec Regional Builder Sales Manager with quotations (All Quebec quotes will flow through this role)
Added 10 mins ago
CS
Culinary Manager
Cogir Senior Living
Ottawa, ON · Astoria Senior Apartments
- Full-time
…development. You will have the opportunity to work closely with our Regional and National teams, who will provide guidance, support, and mentorship. Their expertise and insights will help…
Added 10 mins ago
CS
Active Living Manager
Cogir Senior Living
Ottawa, ON · Astoria Senior Apartments
- Full-time
…development. You will have the opportunity to work closely with our Regional and National teams, who will provide guidance, support, and mentorship. Their expertise and insights will help…
Added 10 mins ago
CS
Culinary Manager- 6 Month Contract
Cogir Senior Living
Calgary, AB · Chateau Renoir
- Full-time
…development. You will have the opportunity to work closely with our Regional and National teams, who will provide guidance, support, and mentorship. Their expertise and insights will help…
Added 10 mins ago
CS
Office Manager
Cogir Senior Living
Ottawa, ON · Astoria Senior Apartments
- Full-time
…development. You will have the opportunity to work closely with our Regional and Support Office teams, who will provide guidance, support, and mentorship. Their expertise and insights will…
Added 10 mins ago
OH
Inside Sales Representative
O’Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an Inside Sales Representative to join our Sales team in our Ottawa - Nepean Office. Reporting to the Regional Sales Manager, you will support the sales process by responding…
Added 10 mins ago
GP
Senior Product Proposition Manager
Global Payments Inc.
Toronto, ON
- Full-time
Make your mark at one of the biggest names in payments. We’re looking for a Senior Product Proposition Manager to join our enterprise product team and help shape the future of global…
Added 39 mins ago
D
Store Manager - Designate
Dunelm
Halifax, NS
- Full-time
…is always looking its best. Working closely with your Deputy Manager and Team Leaders, you’ll bring campaigns to life and keep standards…
Added 40 mins ago
R
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
RTX
Longueuil, QC
- Full-time
Added 40 mins ago
Territory Manager - Eastern & Northern Ontario, Maritime and Atlantic Provinces
Ottobock
Queb
We are looking for a Territory Manager for Eastern & Northern Ontario and the Maritime and Atlantic Provinces (candidates must reside in territory)
Added 40 mins ago
Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC
Work closely with the external wholesaler (Regional Sales Manager) and inside wholesaler (Regional Sales Representative)
Added 40 mins ago
Registered Nurse (N2) - A4 South Urology Vascular - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Program Team Manager, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the Clinical…
Added 40 mins ago
E
Senior Portfolio & Program Manager, Operational Technology & Engineering
Equinix
Toronto, ON
- Full-time
The Senior Portfolio & Program Manager, Operational Technology & Engineering is responsible for the integrated portfolio of Operational Technology & Engineering (OT&E) initiatives across…
Added 40 mins ago
GE
Human Resources Generalist
GFL Environmental Inc.
Calgary, AB · Rocky View No 44, AB
- Full-time
GFL Environmental is looking for a Human Resources Generalist to provide dedicated HR support across regional operations. Reporting to the HR Director, this role acts as a primary point of…
Added 55 mins ago
PC
Team Leader - Hazardous Materials Division
Pinchin Canada
Richmond, BC
- $90,000 to $105,000 CAD / year
- Full-time
Reporting to the Operations Manager, the Team Leader is responsible for the efficient and profitable operation of their division within their assigned region. Team Leaders also fulfill a…
Added 55 mins ago
ML
Director of Operations
MetCap Living
Eastern Canada
- Full-time
…responsibilities include monitoring operational metrics, guiding site and regional teams, resolving escalated resident issues, and ensuring compliance with safety, regulatory, and quality…
Added 55 mins ago
RB
Vice President, Business Markets Ontario North East
Royal Bank of Canada
Ottawa, ON
- Full-time
This senior regional leadership role will lead, coach and develop a team of business markets professionals to support client retention, acquisition and growth, optimizing revenue and…
Added 55 mins ago
AG
Senior Analyst, Marketing Science
Adelphi Group
Toronto, ON
- Full-time
Work with global and regional teams to define accurate requirements/processes to be put in place to standardize operational procedures for data and reporting
Added 55 mins ago
D
Food Service Associate
Dexterra
Richmond, BC
- $21 to $22 CAD / hour
- Full-time
…with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 1 hour ago
C
Manager, Inhouse Business & Rights (English Services) (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 1 hour ago
AE
Allocations Coordinator - NAM
Arc'teryx Equipment
North Vancouver, BC
- $62,000 to $77,000 CAD / year
- Full-time
Helping to identify regional shortages and overages for the Open To Buy process
Added 1 hour ago
FC
Tarificateur(trice) – Assurance collective
First Canadian Financial Group
Pointe-Claire, QC
- Full-time

Retirement Concepts

General Manager

Surrey, BC, Canada

$105,000 to $120,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $105,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Lead site-based operations, teams, and resources while ensuring high-quality care, customer satisfaction, and compliance with regional and clinical policies. Oversee the operating budget and direct care hours, support marketing initiatives, and ensure occupancy targets are achieved.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must pass the applicable vulnerable sector criminal record check and demonstrate knowledge of Microsoft Office, residential care licensing, and occupational health and safety, along with strong communication, interpersonal, and conflict-resolution abilities.

Skills

Leadership
Team Development
Operational Management
Budget Management
Customer Service
Occupancy Management
Community Engagement
Clinical Operations
Strategic Planning
Communication
Team Collaboration
Conflict Resolution
Business Acumen
Change Management
Microsoft Office
Residential Care Licensing

Visa sponsorship

Not detected in the job text

Keywords

Senior Housing
Residential Care
Community Operations
Clinical Operations
Quality Of Care
Customer Service
Community Engagement
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Regional Policies
Clinical Policies
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Leadership
Team Development
Business Acumen
Resource Management
Change Management
Conflict Resolution
Vulnerable Sector Criminal Record Check

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