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Added 13 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 28 mins ago
CC
Snow Removal Heavy Equipment Operators/Salt Truck Drivers
Clintar Commercial Outdoor Services
Brampton, ON
- Part-time
…in North America providing Commercial Outdoor Services. As a leader in the landscape management industry, Clintar rewards high-performing employees with growth and development…
Added 28 mins ago
CC
Snow Removal Walkway Crew Leads/Machine Operators/Shovellors
Clintar Commercial Outdoor Services
Brampton, ON
- Full-time
…in North America providing Commercial Outdoor Services. As a leader in the landscape management industry, Clintar rewards high-performing employees with growth and development…
Added 28 mins ago
G
Team Leader, Client Solutions – Prairie Region (Pointe West Branch)
Gallagher
Winnipeg, MB
- Full-time
Act as a technical resource and leader, supporting team members with complex client situations and insurance-related inquiries.
Added 28 mins ago
LD
Electrical Engineering Manager
Leonardo DRS
Bedford, NS
- Full-time
DRS Pivotal Power, Inc. is located in Bedford, Nova Scotia. DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for…
Added 29 mins ago
T
Credit Analyst I
TD
Vancouver, BC
- Full-time
…Mass Affluent and High-Net Worth clients through an integrated team of professionals across Private Investment Advice, Private Investment Counsel, Financial Planning, Private Banking,…
Added 44 mins ago
Structural Integrity Team Lead
Alstom
Saint-Bruno, QC
Could you be the full-time Structural Integrity Team Leader in St-Bruno, Quebec, Canada we’re looking for?
Added 44 mins ago
Systems Administrator 3
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
The Systems Administrator 3 acts as a senior technical resource in application/service architecture, application design and delivery, translating business and technical requirements into…
Added 44 mins ago
RB
Senior Manager, Operational Risk / IT Risk and Compliance
Royal Bank of Canada
Toronto, ON
- Full-time
As part of the Payments Technology Portfolio Management and Delivery team, you will lead the management and execution of Operational and Risk Management . As an expert voice to risk…
Added 58 mins ago
CU
Full Stack Web/Multimedia/Mobile Developer
Carleton University
Ottawa, ON
- Other
…Science. As a member of the Faculty of Science collaborative IT team, the incumbent also assists with frontline computer support providing secondary support and service escalation to…
Added 58 mins ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Ensure knowledge sharing within the team and act as a resource person or substitute as needed.
Added 1 hour ago
BE
Director, Strategic Communications
BC Energy Regulator
Fort St. John, BC
- Full-time
Lead, develop, and manage a geographically dispersed team, establishing expectations and priorities, allocating resources, managing performance, addressing employee relations and…
Added 1 hour ago
A
Production Assistant
ADM
Windsor, ON
- Full-time
ADM offers opportunities for talented individuals who are ready to join the team and make a contribution to our business. Successful candidates will be graduating with a B.S. in Chemical,…
Added 1 hour ago
V|
Associate EI&C Engineer
Veolia | North America
Oakville, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 1 hour ago
SI
Senior Operations & Production Manager
Synectics Inc.
Kirkland, QC
- $85,000 to $95,000 CAD / year
- Full-time
Proven experience in production management, project management, and team leadership.
Added 1 hour ago
V|
Electrical & Instrumentation Engineer
Veolia | North America
Oakville, ON
- Full-time
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 hour ago
TT
Junior Geotechnical Engineer-In-Training
Tetra Tech
Kelowna, BC
- Full-time
Tetra Tech is adding a Junior Geotechnical Engineer-In-Training to our Western Canada Engineering team based in Kelowna, BC .
Added 1 hour ago
NF
District Sales Manager- GTA (Scarborough)
Neo Financial
Toronto, ON · Scarborough, Ontario
- Full-time
As a District Sales Manager at Neo Financial, you will be a pivotal leader responsible for the profitability and success of a designated district, encompassing up to six mall locations. You…
Added 1 hour ago
NM
Planner, Shutdown
Newmont Mining Corporation
Vancouver, BC
- $85,400 to $113,900 CAD / year
- Full-time
…operational performance. By joining our inclusive, world-class team, you can help shape the future of mining and make a meaningful…
Added 1 hour ago
A
Planificateur (trice) de projet
ABB
Quebec, QC
- Full-time
The ABB Measurement & Analytics plant in Quebec is a global leader in the field of spectroscopy. Our contract engineering department is the largest Canadian supplier of space‑borne optical…
Added 1 hour ago
C
Supervisor Mechanical Locomotive
CPKC
Golden, BC
- Full-time
…strong safety-first culture. The ideal candidate is a confident leader who communicates effectively, inspires teamwork, and holds themselves and others accountable for delivering…
Added 1 hour ago
N
Sr.Test Automation Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
We are seeking an experienced Sr. Test Automation Engineer to act as a functional manager in our team and drive quality assurance initiatives. The successful candidate will have a strong…
Added 1 hour ago
R
Delivery Finance Advisor (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 1 hour ago
R
Executive Producer, Publishing (English Services) (On-Site)
Radio-Canada
Toronto, ON
- Full-time
You’re a strong editorial leader with exceptional communication, decision-making and interpersonal skills. You can motivate and develop a team, set clear priorities and adapt to changing…

Retirement Concepts

General Manager

Surrey, BC, Canada

$105,000 to $120,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $105,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

Lead site-based operations, teams, and resources while ensuring high-quality care, customer satisfaction, and compliance with regional and clinical policies. Oversee the operating budget and direct care hours, support marketing initiatives, and ensure occupancy targets are achieved.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must pass the applicable vulnerable sector criminal record check and demonstrate knowledge of Microsoft Office, residential care licensing, and occupational health and safety, along with strong communication, interpersonal, and conflict-resolution abilities.

Skills

Leadership
Team Development
Operational Management
Budget Management
Customer Service
Occupancy Management
Community Engagement
Clinical Operations
Strategic Planning
Communication
Team Collaboration
Conflict Resolution
Business Acumen
Change Management
Microsoft Office
Residential Care Licensing

Visa sponsorship

Not detected in the job text

Keywords

Senior Housing
Residential Care
Community Operations
Clinical Operations
Quality Of Care
Customer Service
Community Engagement
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Regional Policies
Clinical Policies
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Leadership
Team Development
Business Acumen
Resource Management
Change Management
Conflict Resolution
Vulnerable Sector Criminal Record Check

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