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Added 14 mins ago
A
Learning & Development Coordinator
AccorHotel
Banff, AB
- Full-time
Experience in Human Resources/People and Culture is an asset
Added 14 mins ago
Events and Sponsorship Coordinator
CAA Niagara Talent Management Team
Thorold, ON
…to join our Marketing team. Reporting to the Communications Manager, this role is responsible for planning, coordinating, and executing CAA Niagara’s marketing events while ensuring strong…
Added 28 mins ago
OS
Operational Excellence Analyst
Orion Steel Group
Camrose, AB · Edmonton, AB
- Full-time
Working with site administrative support functions such Human Resources, Finance and Accounting, IT, to create a collaborative approach to EBS success
Added 28 mins ago
SD
Marketing & Communications Manager
SRS Distribution Inc.
ON · Corporate ON (CAN)
- Full-time
We are seeking an experienced and innovative Marketing Manager to join our dynamic team at GMS Canada. The Marketing Manager will be responsible for developing and implementing strategic…
Added 28 mins ago
U
Team Lead, Warehouse
Upwardor
Milton, ON
- Full-time
…across all dock functions. The position reports directly to the Manager, Warehouse, Logistics & Inventory - Milton, and will work Monday -…
Added 28 mins ago
UO
Talent Acquisition Specialist
University of Waterloo
Waterloo, ON
- Full-time
Post-secondary degree or diploma in Human Resources, Business, or a related field, or an equivalent combination of education and experience.
Added 28 mins ago
SH
Strategy Business Partner
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Reporting to the Manager of Strategy, in the Office of Strategy Management (OSM), the Strategic Business Partner (SBP) has direct oversight for achieving the goals, objectives and status of…
Added 28 mins ago
Manager, Enterprise Solutions Engineering - Canada
NetApp, Inc.
Vancouver, BC · Toronto, ON
We’re looking for a Manager of Enterprise Solutions Engineering to lead NetApp’s Enterprise SE team across Canada. Reporting directly to the VP and GM of Canada, this leader will own…
Added 28 mins ago
AES Janitor (6 hour)
Nova Scotia Regional Centres for Education & CSAP
Kentville, NS
Added 28 mins ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
As a Senior Manager Cyber Generalist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 28 mins ago
HP
Administration, Finance and Operations Coordinator
HR Project Partners Inc.
Labrador City, NL
- Full-time
…the Controller and functionally to the Branch – Operations Manager, the Administration, Finance and Operations Coordinator serves as the organizational hub that keeps the business running…
Added 28 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $112,006 to $149,341 CAD / year
- Full-time
The team is entering an important next stage of its evolution. We are strengthening a digital-first, human-enabled service model that improves first-contact resolution, builds customer…
Added 28 mins ago
OG
Payroll Technician
Optel Group
Quebec, QC
- Full-time
…improve product quality and promote a more responsible use of…
Added 28 mins ago
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Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
MSD
Toronto, ON · Kirkland, QC
- Full-time
Added 28 mins ago
MU
Animal Attendant
McGill University
Montreal, QC · McIntyre Medical
- Full-time
Participation in OHP is mandatory for personnel in contact with non-human primates.
Added 28 mins ago
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Operations Supervisor (12 month Contract)
McKesson
Edmonton, AB
- Full-time
Administers policies and practices related to employee relations in conjunction with the Distribution Centre and Human Resources.
Added 28 mins ago
TS
Spiritual Care Advisor
The Salvation Army Canada and Bermuda Territory
Vancouver, BC · Grace Health Services - Southview Terrace
- Full-time
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Added 28 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $112,006 to $149,341 CAD / year
- Full-time
The team is entering an important next stage of its evolution. We are strengthening a digital-first, human-enabled service model that improves first-contact resolution, builds customer…
Added 28 mins ago
CB
Knowledge Management Lawyer
Cassels Brock & Blackwell LLP
Toronto, ON
- Full-time
Collaborating, and sometimes leading projects and be a change manager.
Added 28 mins ago
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Community Associate
Regus
Mission, BC
- Full-time
Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then…
Added 28 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $112,006 to $149,341 CAD / year
- Full-time
The team is entering an important next stage of its evolution. We are strengthening a digital-first, human-enabled service model that improves first-contact resolution, builds customer…
Added 44 mins ago
GS
FT Payroll Clerk
Good Shepherd Centres
Hamilton, ON
- $25.3 to $29.98 CAD / hour
- Full-time
Work collaboratively with Human Resources and Finance to ensure employee and payroll changes are complete, accurate, and processed on time
Added 44 mins ago
CT
Project Manager, Supply Chain Automation and Asset Management
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Strong command of integrated project management practices across scope, schedule, cost, resources, quality, risk, governance, change, stakeholders, and benefits.
Added 44 mins ago
OS
Overnight Cleaner, Bell Sensplex (Part-Time)
Ottawa Senators
Ottawa, ON
- Part-time
…disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require disability-related accommodation in order to participate in the…
Added 44 mins ago
OS
Operations Supervisor, Bell Sensplex
Ottawa Senators
Ottawa, ON
- Full-time
Reporting to the Arena & Facility Manager at the Bell Sensplex, the Operations Supervisor is a key member of our team, ensuring the highest levels of customer service and quality…

Retirement Concepts

General Manager

Surrey, BC, Canada

$105,000 to $120,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $105,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

Lead site-based operations, teams, and resources to deliver safe, high-quality care and customer service while implementing regional and clinical policies. Oversee the operating budget and direct care hour accountability, support marketing initiatives, and ensure occupancy targets are met.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must pass the applicable vulnerable sector criminal record check and demonstrate knowledge of Microsoft Office, residential care licensing, and occupational health and safety.

Skills

Leadership
Team Development
Operational Management
Budget Management
Clinical Operations
Customer Service
Community Engagement
Strategic Planning
Communication
Team Building
Conflict Resolution
Interpersonal Skills
Microsoft Office
Residential Care Licensing
Occupational Health And Safety
Occupancy Management

Visa sponsorship

Not detected in the job text

Keywords

Senior Housing
Residential Care
Health Sciences
Site-Based Operations
Clinical Operations
Quality Of Care
Customer Service
Community Engagement
Regional Policies
Clinical Policies
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Vulnerable Sector Criminal Record Check
Team Leadership
Conflict Resolution
Continuous Improvement
Resource Management

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