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Added 6 mins ago
RS
Assistant Director, Inclusive Supports
Rygiel Supports for Community Living
Hamilton, ON
- Full-time
Assistant Director, Inclusive Supports – Lead with Purpose
Added 6 mins ago
L
Director, Legal Engineering
Legora
Toronto, ON
- Full-time
This is a Director-level leadership role. Your primary output will be the quality and performance of the team and system you build. You will stay close enough to the product and the work to…
Added 21 mins ago
C
Director, Facilities Operations and Maintenance – Permanent Full-Time
CHEO
Ottawa, ON
- $75.67 to $89.19 CAD / hour
- Full-time
Reporting to the Chief Capital Planning and Development Officer (CCPDO) and working in close partnership with the Director, Capital Projects, the Director, Facilities Operations and…
Added 22 mins ago
PLANT MANAGER
SOPREMA Canada
Woodstock, ON
Reporting to the Director of Operations, the Plant Manager leads a non-unionized site of approximately 30 employees operating 24 hours a day, five days a week. The priority is to…
Added 22 mins ago
CO
Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and…
Added 22 mins ago
CO
Job ID #32275: End User Device Technician
City of Hamilton
Hamilton, ON
- Full-time
Provide front-line technical support to employees for desktop computers, laptops, mobile devices, printers, peripherals, operating systems, and standard business applications.
Added 36 mins ago
PC
Financial Advice Manager
Provincial Credit Union
PE · PEI, Prince Edward Island
- Full-time
Keep the Director, Retail Services informed of emerging trends, advice-related challenges and opportunities to improve financial advice across PCU.
Added 52 mins ago
PH
Corporate Senior Financial AnalystBusiness Planning, Finance
Provincial Health Services Authority
Burnaby, BC
- Full-time
Reporting to the Director, Business Planning Support within the Provincial Health Services Authority (PHSA) and working closely with all members of the business planning team, the Corporate…
Added 1 hour ago
NA
Territory Manager
Newfoundland and Labrador Dairy Co-operative
St. John's, NL
- Full-time
…revenue targets. This is an exciting opportunity to learn the business from the ground up in an entry-level role. Reporting to the Director of Sales and Marketing, your responsibilities are…
Added 1 hour ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
Brandon, MB
- Internship
Certificate in Business Office Administration course or equivalent education
Added 2 hours ago
SH
Manager Health Services
Shared Health-Soins Communs
Neepawa, MB
- Full-time
The Manager Health Services shall be accountable to the appropriate Director and is responsible for the development, coordination, implementation, evaluation and operation of the assigned…
Added 2 hours ago
SH
Administrative Assistant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 2 hours ago
SH
Manager Health Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the direction of the Director, Health Services or designate, the Manager, Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care…
Added 2 hours ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
Brandon, MB
- Internship
Certificate in Business Office Administration course or equivalent education
Added 2 hours ago
SH
Administrative Assistant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 2 hours ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
Brandon, MB
- Full-time
Certificate in Business Office Administration course or equivalent education
Added 2 hours ago
GO
Manager - Realty and Space Planning
Government of Yukon
Whitehorse, YT
- Full-time
Degree in Business Administration, Finance, Public Administration, Commerce, or a related field.
Added 2 hours ago
CC
Manager, Operating Room & Surgical Booking Services
Canadian College of Health Leaders - Northwestern Ontario Chapter
Grande Prairie, AB
- Full-time
The Manager, Operating Room (OR) & Surgical Booking Services is responsible for the operational leadership, performance, and continuous improvement of perioperative services at Grande…
Added 5 hours ago
CH
DIRECTOR OF SALES AND MARKETING – 53 NORTH COLLECTION
Crescent Hotels & Resorts
AB · Edmonton, AB
- Full-time
As our Director of Sales and Catering, you will be the driving force behind the strategic planning and execution of sales and catering initiatives across our three independent, boutique…
Added 7 hours ago
IH
Medical Office Manager
Infini Health
Calgary, AB
- Full-time
Oversee billing and payment collection processes, monitor key performance indicators, and implement cost-effective strategies while maintaining service quality.
Added 7 hours ago
PV
Practice Manager
P3 Veterinary Partners
Kamloops, BC
- Full-time
Provide onsite leadership and oversight of the veterinary health care team in order to maximize overall business performance of the hospital
Added 7 hours ago
WR
Business Development Representative - Vancouver
War Room
Vancouver, BC
- Full-time
War Room is looking for a Business Development Representative (BDR) to join our growing team! Reporting to the Director of Sales, you will be responsible for generating new business…
Added 7 hours ago
Administrative Assistant
Winnipeg Regional Health Authority
Brandon, MB
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 7 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 7 hours ago
FN
Director of Development Engineering
FAMU National Alumni Association
Brantford, ON
- Full-time
Reporting to the Commissioner of Community Development, the Director of Development Engineering leads a multi-disciplinary team responsible for engineering review, approvals, and…

Retirement Concepts

General Manager

Coquitlam, BC, Canada

$105,000 to $120,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $105,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

Lead site-based community operations, including staff and resource management, quality of care, customer service, and implementation of regional and clinical policies. Oversee the operating budget and direct care hour accountability, support marketing initiatives, and ensure occupancy targets are met.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must pass the applicable vulnerable sector criminal record check and demonstrate knowledge of Microsoft Office, residential care licensing, and occupational health and safety.

Skills

Leadership
Residential Care Operations
Budget Management
People Management
Customer Service
Community Engagement
Occupancy Management
Clinical Operations
Policy Implementation
Strategic Planning
Team Development
Communication
Conflict Resolution
Interpersonal Skills
Microsoft Office
Occupational Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

Residential Care
Senior Housing
Community Operations
Community Engagement Strategy
Quality Of Care
Customer Service
Clinical Operations
Regional Policies
Clinical Policies
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Vulnerable Sector Criminal Record Check
Leadership
Team Development
Resource Management
Conflict Resolution
Continuous Improvement
Change Management

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