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Added 25 mins ago
Director, Engineering, Real Estate Secured Lending (RESL)
Scotiabank
NT · H.M.C.S. Mackenzie Island, NT
The Director, Insurance Engineering is responsible for the engineering execution and delivery of technology solutions that support the Bank’s platforms. This role ensures the timely…
Added 25 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $112,006 to $149,341 CAD / year
- Full-time
Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week.
Added 25 mins ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
…from business analysis and process design through solution development, testing, implementation, and business acceptance, ensuring that solutions meet intended business…
Added 26 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $112,006 to $149,341 CAD / year
- Full-time
Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week.
Added 26 mins ago
CB
Knowledge Management Lawyer
Cassels Brock & Blackwell LLP
Toronto, ON
- Full-time
…Practice Innovation department, reporting to our Assistant Director of Knowledge. The Knowledge Management Lawyer has responsibility for development and delivery of the Knowledge strategy…
Added 26 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $112,006 to $149,341 CAD / year
- Full-time
Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week.
Added 26 mins ago
TM
Manager of Financial Services and Deputy Treasurer
The Municipality of Central Elgin
St. Thomas, ON
- Full-time
…population of nearly 15,000 people. Central Elgin, is a vibrant community located in Southwestern Ontario on the picturesque shores of Lake Erie and is in close proximity to the City of St…
Added 41 mins ago
BU
Manager, Accounting and Financial Reporting
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career…
Added 56 mins ago
WC
Director, Strategic Account Management - Research Services (Bilingual)
Walmart Canada
Mississauga, ON
- Full-time
…leader to join our growing Research Services organization. The Director will lead a significant area of the business, with accountability for people, client experience, research excellence,…
Added 56 mins ago
SF
Undergraduate Advisor/Administrator
Simon Fraser University
Burnaby, BC
- Full-time
…essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging…
Added 56 mins ago
SC
STAFF LAWYER
Scarborough Community Legal Services
Toronto, ON · Scarborough, ON
- $78,500 to $86,000 CAD / year
- Full-time
SCLS is a non-profit community based legal clinic funded by Legal Aid Ontario. We provide clinic law services to low income individuals in a culturally diverse community. Our work includes…
Added 56 mins ago
OL
Education Coordinator
Oxford Learning Centres Inc.
Burlington, ON
- Full-time
…course, the students! You will work directly with the Centre Director as a key staff member with the following…
Added 56 mins ago
DU
Educational Developer, Decolonial and Indigenous Ways of Knowing (Designated Position)
Dalhousie University
Halifax, NS
- Full-time
…a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly…
Added 56 mins ago
Graphic Design Specialist (Term)
University of Toronto
Toronto, ON
Working under direction from Director, Stakeholder Communications and Marketing, the incumbent, will be responsible for creating visual concepts for a variety of digital and print…
Added 1 hour ago
GT
Associate Director, Software Engineering
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel…
Added 1 hour ago
RC
General Manager
Retirement Concepts
Coquitlam, BC
- $105,000 to $120,000 CAD / year
- Full-time
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…
Added 1 hour ago
N(
Manager, Applied Research Services
NBCC (New Brunswick Community College)
Fredericton, NB
- $79,716 to $106,054 CAD / year
- Full-time
As part of the College Office of Research Enterprise (CORE) and reporting to the CORE's Director, the Manager of Applied Research Services is responsible for advancing research at NBCC by…
Added 1 hour ago
LC
Merchant, Frozen (Hard Discount)
Loblaw Companies Limited
Brampton, ON
- Full-time
…grocery retail stores across Canada. Reporting to the Category Director, we are a diverse and dynamic team that are data-driven and customer centric with a passion for…
Added 1 hour ago
S
National Key Account Manager
Solina
Toronto, ON
- Full-time
At Solina, our community of close to 5,000 people share a passion for food and live our entrepreneurial culture.
Added 1 hour ago
RU
Academic Development Manager
Redeemer University
Hamilton, ON · Ancaster, Ontario
- Contract
…organizations, professional associations, government departments, and community organizations and partners in order to further the development and growth of Redeemer’s academic programs,…
Added 1 hour ago
Nurse Practitioner
Somerset West Community Health Centre
Ottawa, ON
We are Somerset West Community Health Centre (SWCHC), a non-profit, community-governed organization that serves over 18,000 clients annually. Established in 1978, SWCHC provides a wide…
Added 1 hour ago
S
Program Assistant, Program/Department Std
Sanya’k̓ula
Vancouver, BC
- Full-time
The Program Assistant reports to a Director and serves as a vital linkage and communication source to keep the program/department informed and aligned to its priorities. The position is…
Added 1 hour ago
WM
Finance Officer
West Moberly First Nations
Moberly Lake, BC
- $82,000 to $95,000 CAD / year
- Full-time
Discover the vibrant West Moberly First Nations (WMFN) community, nestled 32 km northwest of Chetwynd, BC, at the serene west end of Moberly Lake. Surrounded by pristine lakes, flowing…
Added 1 hour ago
SH
Regional Operating Room, Same Day Care Surgery, Post Anesthetic Care Unit Education Facilitator
Southern Health-Santé Sud
La Broquerie, MB
- Full-time
Reporting to the Director Health Services - Staff Development, Infection Prevention & Control, the Regional Operating Room (OR)/Same Day Surgery (SDS)/Post Anesthetic Care Unit (PACU)…
Added 1 hour ago
RC
General Manager
Retirement Concepts
Surrey, BC
- $105,000 to $120,000 CAD / year
- Full-time
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…

Retirement Concepts

General Manager

Coquitlam, BC, Canada

$105,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $105,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

Lead site-based community operations, including staff and resource management, quality of care, customer service, and implementation of regional and clinical policies. Oversee the operating budget and direct care hour accountability, support marketing initiatives, and ensure occupancy targets are met.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must pass the applicable vulnerable sector criminal record check and demonstrate knowledge of Microsoft Office, residential care licensing, and occupational health and safety.

Skills

Leadership
Residential Care Operations
Budget Management
People Management
Customer Service
Community Engagement
Occupancy Management
Clinical Operations
Policy Implementation
Strategic Planning
Team Development
Communication
Conflict Resolution
Interpersonal Skills
Microsoft Office
Occupational Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

Residential Care
Senior Housing
Community Operations
Community Engagement Strategy
Quality Of Care
Customer Service
Clinical Operations
Regional Policies
Clinical Policies
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Vulnerable Sector Criminal Record Check
Leadership
Team Development
Resource Management
Conflict Resolution
Continuous Improvement
Change Management

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