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Added 2 mins ago
Associate Manager, Salty & BFY
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Build and execute annual customer business plans, including new-product listings, permanent distribution and promotional calendars.
Added 2 mins ago
Territory Sales Manager
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Customer Care Representative-Sudbury, Ontario
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…retail clinic environment? Are you passionate about providing customer service that exceeds…
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RL
Restaurant Manager
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- Full-time
As a Restaurant Manager, you will be responsible for leading restaurant operations with a focus on delivering high quality seafood and beverage service while maximizing our guest…
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Sales Support Manager - Montreal (m/f/d)
Nordex Group
Montreal, QC
The role of Sales Support Manager directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the Sales Support…
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MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
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…Development, and Strategic Partners to drive brand awareness, customer engagement, and pipeline growth across North America and…
Added 2 mins ago
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Technical Account Manager | Gestionnaire de comptes technique
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- Full-time
- Remote
As a Technical Account Manager, and a member of the Sales organization, you will be the primary point of contact for a group of enterprise customers. You will work cross-functionally with…
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TO
Supervisor Roads - Temporary
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- Full-time
Reporting to the Manager, Roads, as part of a team of three (3), the position is responsible for providing daily leadership, scheduling, coordination, and oversight of unionized frontline…
Added 2 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
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- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
BF
Financial Analyst – Permanent, FT, Day
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Have partnered directly with plant operations, production, or non-finance stakeholders to analyze costs and support business decisions.
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General Manager (Food Services) 2 year contract
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Asset Protection Associate
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Lethbridge, AB
- Part-time
…helps prevent financial and physical loss, reduce shrink, and support store profitability. Through awareness, observation, and teamwork, the Asset Protection Associate helps protect people,…
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(CAN) Front End Checkout Team Associate
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- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
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Spécialiste en acquisition de talents
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Production Technician - Fixed Term
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- $19 to $21 CAD / hour
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…qualifications, and collaborate with the Applications Engineering team to support complex customer integrations and use…
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Grocery Assistant Department Manager Full Time Day
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Gérant(e) de Magasin/Retail Store Manager (6-Month Contract) - Galeries D'Anjou
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Montreal, QC · LCA - CAN - Retail - Galeries d'Anjou - QC
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We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Galeries D'Anjou location. The ideal candidate must possess strong…
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L&
Gérant(e) de Magasin/Retail Store Manager (6-Month Contract) - Galeries D'Anjou
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Added 2 mins ago
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Added 2 mins ago
WC
(CAN) Pharmacy Manager
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Added 2 mins ago
S
Systems Analyst, Clinical Solutions, IMITS
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- Full-time
The Systems Analyst, Clinical Solutions reports to the Manager or designate in this professional level job that works with independence within a multi-site health care environment. The…
Added 2 mins ago
MT
Manager - Supply Chain
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Vancouver, BC
- $100,000 to $130,000 CAD / year
- Full-time
…Sans",335551500,"8015872",335559685,"720",335559740,"276",201341983,"0"]}" data-ccp-parastyle="Body">The Manager, Supply Chain leads the planning, inventory, logistics, shipping and…

Retirement Concepts

General Manager

Coquitlam, BC, Canada

$105,000 to $120,000 CAD / year · Full-time

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Job details

Pay: $105,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.

The General Manager (GM) is a key leader in the Community and is responsible for all elements of our Community Engagement Strategy and ensuring optimal quality of care and customer service and satisfaction, along with the implementation of all standardized regional and clinical policies and processes.

Through the direct leadership and management of people and resources, the GM oversees the operational and administrative activities of operations and fosters an environment that empowers and supports individuals to provide safe, high quality care.

The GM ensures clinical operations at the site are delivered in an effective and efficient manner through consultative advice on clinical service design, policies and procedures, as well as management and leadership.

The GM will have responsibility for, and oversight of, the site’s operating budget, as well as adherence to Direct Care Hour (DCH) accountability.The GM will be a consistent and active participant in any site-based marketing initiatives and will be responsible for ensuring occupancy targets are met.

COMPETENCIES

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Model the values and leadership behaviours of organization and inspire other to do the same.

Leads Self

Self-Awareness: Is aware of own assumptions, values, principles, strengths and limitations.
Manages Self: Takes responsibility for own performance and decisions
Develops Self: Actively seeks opportunities and challenges for personal learning, character building and growth.
Demonstrates Character: Models qualities such as honesty, integrity, resilience and confidence .

Engages Others

Fosters the Development of Others: Supports and challenges others to achieve professional and personal goals.
Contributes to the Creation of a Healthy Organization: Creates an engaging environment where others have meaningful opportunities and the resources to fulfill their expected responsibilities.
Communicates Effectively: Listens well, encourages open exchange of information and ideas using appropriate communication media.
Builds Effective Teams: Facilitates an environment of collaboration and cooperation to achieve results.
Required to work positively and collaboratively with all team members and supervisors.

Achieves Results

Sets Direction: Inspires vision.Identifies, establishes and communicates clear and meaningful expectations and outcomes.
Strategically Aligns Decisions with Vision, Values and Evidence: Integrates organizational mission, values and reliable, valid evidence to make decisions.
Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service. Demonstrates business acumen by efficiently and effectively identifying and managing human, capital, financial and information resources.
Assesses and Evaluates Results: Measures and evaluates outcomes. Holds self and others accountable for results achieved against benchmarks. Corrects course as appropriate.

Develops Coalitions

Builds Partnerships and Networks to Great Results: Creates connections, trust and shared meaning with individuals and groups.
Demonstrates a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives to improve service.
Mobilizes Knowledge:Employs methods to gather intelligence.Encourages open exchange of information.Uses quality evidence to influence action across the system.
Navigate Socio-Political Environment: Is politically astute. Negotiates through conflict. Mobilizes support.

Systems Transformation

Demonstrates Systems/Critical Thinking: Thinks analytically and conceptually; questions and challenges the status quo to identify issues, solve problems and design and implement effective processes across systems and stakeholders.
Encourages and Supports Innovation: Creates a climate of continuous improvement and creativity aimed at systematic change.
Strategically Oriented to the Future: Scans the environment for ideas, best practices and emerging trends that will shape the system.
Champions and Orchestrates Change: Actively contributes to change processes that improve health service delivery.

Qualifications

Completion of undergraduate degree in health sciences or related field, plus 7 (seven) years’ recent related experience, including two (2) years in leadership role; or an equivalent combination of education, training and experience.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

Knowledge of Ms. Office and email applications
Knowledge of Residential Care Licensing Act and Occupational Health and Safety
Able to plan, organize and direct the operations of the facility
Innovative, creative thinker
Ability to multi-task
Must be able to read, write. and verbally communicate effectively in English
Customer service oriented
Ability to maintain effective interpersonal and team relationships
Conflict resolution skills
Demonstrates empathy and understanding of the needs of seniors

West Coast Seniors Housing Management

is an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

Lead site-based community operations, including staff and resource management, quality of care, customer service, and implementation of regional and clinical policies. Oversee the operating budget and direct care hour accountability, support marketing initiatives, and ensure occupancy targets are met.

Requirements

Requires an undergraduate degree in health sciences or a related field and seven years of recent related experience, including two years in a leadership role, or an equivalent combination of education, training, and experience. Applicants must pass the applicable vulnerable sector criminal record check and demonstrate knowledge of Microsoft Office, residential care licensing, and occupational health and safety.

Skills

Leadership
Residential Care Operations
Budget Management
People Management
Customer Service
Community Engagement
Occupancy Management
Clinical Operations
Policy Implementation
Strategic Planning
Team Development
Communication
Conflict Resolution
Interpersonal Skills
Microsoft Office
Occupational Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

Residential Care
Senior Housing
Community Operations
Community Engagement Strategy
Quality Of Care
Customer Service
Clinical Operations
Regional Policies
Clinical Policies
Operating Budget
Direct Care Hours
Occupancy Targets
Marketing Initiatives
Residential Care Licensing Act
Occupational Health And Safety
Microsoft Office
Email Applications
Vulnerable Sector Criminal Record Check
Leadership
Team Development
Resource Management
Conflict Resolution
Continuous Improvement
Change Management

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