Marketing Assistant
- Courtenay, BC, Canada
$52,900 to $54,300 CAD / year · Full-time
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Job details
- Pay
- $52,900 to $54,300 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- 1 year previous marketing, sales, customer service or administrative experience and/or an equivalent combination of education, training or experience.
- Posting language
- English
- Posted
Original job description
Location: Comox Valley Seniors Village (Courtenay, BC)
Position: Full-Time Permanent
About Us
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.
Summary Of Position
Reporting to the Marketing Manager and/or designate, the Marketing Assistant will conduct all duties in a manner which promotes a high standard of customer service and professionalism at the facility. Central responsibilities as a Marketing Assistant will be to provide tours to customers, assist the Marketing Manager with events and other marketing related duties.
Responsibilities
Include but not limited to;
is an equal opportunity employer.
Position: Full-Time Permanent
About Us
At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.
Summary Of Position
Reporting to the Marketing Manager and/or designate, the Marketing Assistant will conduct all duties in a manner which promotes a high standard of customer service and professionalism at the facility. Central responsibilities as a Marketing Assistant will be to provide tours to customers, assist the Marketing Manager with events and other marketing related duties.
Responsibilities
Include but not limited to;
- Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
- Assists with evaluation of marketing initiatives.
- Provides tours of suites to customers (walk-ins or appointments).
- Assists with planning of various business development and client events, including maintenance of client database.
- Maintains an awareness of current events & best practices for the areas of responsibility.
- Assists with screening and qualifying phone calls from prospective customers.
- Establishes and maintains processes to effectively fulfill role responsibilities.
- Acts on behalf of the Marketing Manager in their absence.
- Perform other duties as assigned.
- Grade 12 education.
- 1 year previous marketing, sales, customer service or administrative experience and/or an equivalent combination of education, training or experience.
- Proficient with Microsoft Excel and Word.
- Ability to read, write and speak English proficiently and understand verbal and written instructions.
- Customer service oriented; interest in working with seniors.
- All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
- Ability to plan, organize and prioritize.
- Knowledge of general office procedures.
- Ability to multi-task as well as thrive and make decisions in a fast paced environment.
- Ability to work independently and in cooperation with others.
- Ability to demonstrate tact, diplomacy, empathy and patience in providing quality services to residents.
- Creative thinker and excellent interpersonal skills.
- Ability to interact professionally with all levels of business personnel and build strong working relationships.
is an equal opportunity employer.
More about this job
Responsibilities
Provide tours of suites to prospective customers, screen and qualify inquiries, and support the Marketing Manager with marketing initiatives and business development events. Maintain the client database, help evaluate marketing activities, and uphold professional, customer-focused relationships with residents, customers, and colleagues.
Requirements
Requires Grade 12 education and one year of experience in marketing, sales, customer service, or administration, or an equivalent combination of education, training, and experience. Applicants should be proficient in Microsoft Excel and Word, communicate effectively in English, demonstrate strong organizational and interpersonal abilities, and pass the applicable vulnerable sector criminal record check.
Skills
- Customer Service
- Marketing Support
- Sales
- Event Planning
- Client Database Maintenance
- Marketing Initiative Evaluation
- Touring Prospective Customers
- Phone Screening
- Microsoft Excel
- Microsoft Word
- Planning And Organization
- Prioritization
- Multitasking
- Independent Work
- Interpersonal Communication
- Empathy And Patience
Visa sponsorship
Not detected in the job text
Categories
- Marketing
- Customer Service & Support
- Sales
- Administrative
- Healthcare
Keywords
- Marketing
- Customer Service
- Sales
- Administrative Experience
- Microsoft Excel
- Microsoft Word
- Event Planning
- Business Development
- Client Database
- Marketing Initiatives
- Customer Tours
- Phone Screening
- Senior Living
- Seniors Housing
- Vulnerable Sector Criminal Record Check
- Office Procedures
- Team Collaboration
- Professional Relationships
- Planning
- Organization
- Prioritization
- Multitasking
- Decision-Making
- Interpersonal Skills
- Empathy
- Diplomacy