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Retirement Concepts

Scheduler

Courtenay, BC, Canada

$28.74 CAD / hour · Full-time

Apply About employer

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Job details

Pay: $28.74 CAD / hour
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

This position is covered under the HEABC wage levelling. Please note the wage is currently being adjusted and topped up by the government and the displayed wage is therefore reflective of such initiative.

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

About The Role

The Scheduler reports to the General Manager and/or designate and is responsible for all aspects of scheduling to ensure that the community has adequate staffing levels at all times to serve all persons in care.

Responsibilities

Include but not limited to:

Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
Follows various collective agreement scheduling procedures by arranging shift coverage for short calls and longer term planned absences.
Maintain and update seniority lists as per collective agreement.
Data entry into schedule and payroll system.
Liaises with department managers on scheduling needs including reviewing and adjusting employee rotations as needed.
Maintains timekeeping records for staff for payroll purposes, as well as, maintaining related records such as staff names, addresses, phone numbers and availability for work.
Reception coverage as required.
Greets and communicates with all residents, visitors, staff, and volunteers in the community in a courteous and professional manner.
Answers and transfers all telephone calls in a pleasant, friendly, and helpful manner.
Takes appropriate messages when necessary.
Follows policies and procedures of the community.
When possible support other departments in an administrative capacity.
Reviews and reports unfilled shifts, casual call in list, and staff availability concerns as applicable.
Assists and cross- trains with the Administrative Coordinators as required in the clerical aspects of resident billing, comfort fund, invoicing, payroll, employee files and onboarding paperwork.
Organizing meetings and meeting rooms for other departments as required.
Attends and participates in community and education programs.
Maintains a safe environment for residents, family and staff, through:
accident prevention,
knowledge of emergency procedures and regulations,
the safe use of supplies and equipment and reporting when repairs are necessary, and
Utilizing infection control procedures
Performs other related duties as required

Qualifications And Skills

Grade 12 education or equivalent with recent, two (2) years related experience or an equivalent combination of education, training or experience.
Scheduling experience in a unionized environment an asset.
Prior experience in interpreting and applying a collective agreement language in a unionized environment, preferred.
Basic accounting and payroll experience an asset.
Experience preparing medium to large payrolls an asset.
Ability to plan, organize and prioritize with multiple critical timelines.
Ability to work independently and in cooperation with others.
Computer literate with intermediate to advanced Excel and Word.
Ability to read, write and speak English proficiently and understand verbal and written instructions.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
Must be in good health, physically able to perform the duties of the job which include sitting and computer work for extended periods of time.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

Coordinate staffing schedules, arrange shift coverage, maintain seniority and timekeeping records, and enter scheduling and payroll data in accordance with collective agreements. Provide reception and administrative support, communicate with residents and staff, and help maintain a safe community environment.

Requirements

Requires Grade 12 education or equivalent and two years of related experience, or an equivalent combination of education, training, and experience. Unionized scheduling and collective agreement experience are preferred; intermediate to advanced Excel and Word skills, strong organization, and proficient English are also required.

Skills

Staff Scheduling
Collective Agreement Interpretation
Shift Coverage Coordination
Payroll Data Entry
Timekeeping
Seniority List Maintenance
Microsoft Excel
Microsoft Word
Organization
Prioritization
Communication
Teamwork
Reception
Recordkeeping
Basic Accounting
Infection Control

Visa sponsorship

Not detected in the job text

Keywords

Staff Scheduling
Unionized Environment
Collective Agreements
Shift Coverage
Seniority Lists
Payroll
Timekeeping
Scheduling Systems
Microsoft Excel
Microsoft Word
Basic Accounting
Employee Records
Onboarding
Resident Billing
Invoicing
Reception
Administrative Support
Staff Availability
Work Rotations
Infection Control
Emergency Procedures
Senior Living
Healthcare
Vulnerable Sector Criminal Record Check

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