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Added 1 month ago
RC
Support Services Manager
Retirement Concepts
Vancouver, BC
- $70,000 to $75,000 CAD / year
- Full-time
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…
Added 1 month ago
BC
Project Scheduler (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
Babcock Canada matches a portion of earnings towards our RRSP/DPSP program. Additionally, colleagues can contribute directly to a TFSA
Added 1 month ago
BC
Project Scheduler (Permanent)
Babcock Canada Inc.
Ottawa, ON
- Full-time
Babcock Canada matches a portion of earnings towards our RRSP/DPSP program. Additionally, colleagues can contribute directly to a TFSA
Added 1 month ago
R
Assistant Store Manager - Toronto Premium Outlet
RW&CO
Hornby, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 month ago
R
Assistant Store Manager - Carrefour Laval
RW&CO
Laval, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 1 month ago
H
Chief Dosimetrist
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Reporting to the Director or Manager of Medical Physics, the Chief Medical Dosimetrist is responsible for daily planning, organizing and supervision of assigned operational aspects of the…
Added 1 month ago
T
Personal Banking Associate Trainee
TD
Vaughan, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 month ago
IG
Project Coordinator / Estimator
Infinity Generation Services Inc.
Courtice, ON
- $50,000 to $70,000 CAD / year
- Full-time
Reporting to the Lead Project Manager/Estimator, this position will support projects from estimating and tendering through execution and close-out, with responsibility for project controls,…
Added 1 month ago
MS
Full Time Sales Manager
Michaels Stores
Winnipeg, MB
- Full-time
Store - WINNIPEG-GARDEN CITY, MBThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.…
Added 1 month ago
M
SMB Regional Sales Consultant-Scarborough
Moneris
Toronto, ON
- Full-time
Reporting Relationship: You will report to Manager, Regional Sales.
Added 1 month ago
CC
Commodity Manager - Onsite
Curtiss-Wright Corporation
Ottawa, ON · Canada-Ottawa
- Full-time
The Commodity Manager will provide strategic sourcing leadership across Electronics and Mechanical commodities, with a strong focus on New Product Introduction (NPI), cost reduction,…
Added 1 month ago
CG
Manager, Customer Development
C.H. Guenther & Son
Dollard-Des Ormeaux, QC
- Full-time
Partners with CHG’s R&D/Marketing/Innovation team for customized product development and winning innovation to enable business development and accelerate growth.
Added 1 month ago
Project Scheduler (Permanent)
Babcock
Victoria, BC · Ottawa, ON
Babcock Canada matches a portion of earnings towards our RRSP/DPSP program. Additionally, colleagues can contribute directly to a TFSA
Added 1 month ago
A
Information Technology - Senior Manager/Manager, Analytics & AI, Finance, Legal, Risk Technology
Aritzia
Vancouver, BC
- Full-time
As the Senior Manager / Manager, Analytics & AI, Finance, Legal, Risk Technology, you will:
Added 1 month ago
UG
Social Worker, Victoria (Permanent, Full-Time)
Union Gospel Mission (Vancouver)
Victoria, BC
- Full-time
Participate in collaborative case consultation with the Clinical Counsellor, Manager, Supervisor, and other appropriate team members regarding participant needs, program development,…
Added 1 month ago
AH
FT Program Manager - Outreach
ALPHA HOUSE
Calgary, AB
- Full-time
We’re looking for a Program Manager to join our Outreach program. This role is responsible for program development, service delivery, program evaluations, reporting, and the allocation of…
Added 1 month ago
XP
Senior Discovery Operations Coordinator
Xenon Pharmaceuticals
Remote, Canada
- $60,000 to $71,500 CAD / year
- Full-time
- Remote
…including epilepsy, depression and pain. Our Phase 3 azetukalner program represents the most advanced, clinically validated potassium channel modulator in late-stage clinical development…
Added 1 month ago
EC
Strategic Development Program
EMCO Corporation
Calgary, AB
- Full-time
The Strategic Development Program (SDP) will take you on a trip through one of our Profit Centers teaching you about every aspect of the business from shipping and receiving, to account…
Added 2 months ago
SH
Registered Nurse (N2) - Emergency - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 month ago
GD
GARAGE - Sales Team Leader FT - Galeries Terrebonne
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- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 1 month ago
S
Production Finish Manager
Safran
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- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 1 month ago
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Project Director - Major Projects
Pomerleau
Montreal, QC
- Full-time
Oversee the development of drawings and specifications.
Added 1 month ago
C
Payroll Specialist
CGT
Cambridge, ON
- $70,000 to $80,000 CAD / year
- Full-time
Payroll Compliance Practitioner (PCP) or Certified Payroll Manager (CPM) designation is considered an asset.
Added 1 month ago
PF
Fitness Trainer
Planet Fitness
Saskatoon, SK
- Part-time
Discuss your availability with the Hiring Manager and/or notate it on your application.
Added 1 month ago
CN
Production Manager
Canada's National Ballet School
Toronto, ON
- $75,000 to $95,000 CAD / year
- Full-time
…excited to invite applications for the position of Production Manager. This is an exciting opportunity to lead the production and technical operations for NBS performances, events, and the…

Retirement Concepts

Support Services Manager

Vancouver, BC, Canada

$70,000 to $75,000 CAD / year · Full-time

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Job details

Pay: $70,000 to $75,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 14, 2026

Original job description

About Us

At West Coast Seniors Housing Management, we see our communities as a family and we are equally committed to our residents and our staff. We provide an engaging work environment and treat each other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our residents.

Summary Of Position

Reporting to facility General Manager, as a member of the facility leadership team the Support Services Manager is accountable for all aspects of the day to day delivery of Food, Housekeeping and Laundry services in accordance with established regulations and corporate standards and expectations.

The Support Services Manager provides oversight, supervision, and constructive direction to assigned staff and acts as a professional role model while representing the Support Services departments.

Responsibilities

Include but not limited to;

Engage and mobilize your team to achieve the purpose, goals, objective and key results of the organization.
Be an engaged collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose,
Model the values and leadership behaviours of organization and inspire other to do the same.
Participates in the development of and ensures compliance with Corporate and site specific standard operating policies, procedures and other operational foundations required in the provision of Food Services, housekeeping and laundry services.
Participates in the management of assigned budgets.
Participates in the development of operational plans and goals for each department consistent with the facility / organization’s mission and strategic plan.
Gathers and tracks performance indicators and other surveys accurately; analyze and report to the management team as required.
Develops action plans in consultation with General Manager, Corporate Hospitality Support Services Manager and other corporate resources.
Performs and /or delegates ordering, receiving and related procurement tasks ensuring compliant application of procedures and policies.
Establishes and maintains inventory supply levels utilizing methods that minimize spoilage, loss and waste.
Hires, disciplines, recommends and / or participates in the termination of staff according to established HR policies and procedures.
Coordinates Support Services orientation for new employees utilizing established programs and checklists
Coordinates Food Services, HSPK and LNDY related in-services and annual educational opportunities for staff.
Evaluates staff work performance & recommends strategies for improvements as necessary.
Plans and delivers seasonal menus that are compliant with all related regulations, fit the residents nutritional and therapeutic needs, and meets the facility and resident’s expectations.
Develops and / or adjusts standardized recipes to ensure consistent high quality production outcomes including quality, nutritional & texture requirements, quantity, portion sizes, and resident satisfaction.
Plans, directs and supervises the preparation and service of high quality food utilizing standardized operating procedures, industry standards, and related internal and external policies.
Coordinates regular department meetings and participates in facility based meetings such as site leadership, OH & S, and others as required.
Works with other facility departments in the planning & delivery of special events / meals and programs as required.
Plans, directs and implements contingency plans in response to emergencies and / or challenges to or interruptions in services.
Understands and participates in quality improvement.
Participates in patient/ resident safety at community level.
Required to work positively and collaboratively with all team members and supervisors.
Perform all other duties as required.

Qualifications

Graduation from a recognized program in Nutrition and Food Services Management
Member in good standing or eligibility for membership in the Canadian Society of Nutrition Management and/or Registered Dietician mandatory
Food Safe Level 1 mandatory; Level 2 an asset
A minimum of two years Support Services (Food Services / HSPK & LNDY) supervisory experience in a geriatric residential setting including direct experience managing staff.
Experience managing unionized staff an asset.
Current Serving It Right Certification mandatory.
All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Skills And Abilities

High standards for customer service, food safety, physical space & environmental cleanliness.
Solid understanding of infection control protocol
Professional appearance, and good physical health
Demonstrated effective planning, time management and organizational skills
Ability to work independently with minimal supervision
Ability to operate related kitchen, housekeeping & laundry equipment
Excellent written and oral English skills
Solid working knowledge of related office equipment and Windows based software including Word, Excel and Outlook.
Ability to handle multiple tasks at one time.
Ability to establish harmonious relationships with staff, residents, families, volunteers and visitors of the facility.

West Coast Seniors Housing Management

is an equal opportunity employer.

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More about this job

Responsibilities

The Support Services Manager oversees the daily delivery of food, housekeeping, and laundry services to ensure compliance with corporate standards and regulations. This includes managing staff, budgets, and operational plans while maintaining high quality and resident satisfaction.

Requirements

Candidates must have a degree in Nutrition and Food Services Management and be a member of the Canadian Society of Nutrition Management or a Registered Dietician. A minimum of two years of supervisory experience in a geriatric residential setting and Food Safe Level 1 certification are required.

Skills

Food Services Management
Housekeeping Supervision
Laundry Services Management
Budget Management
Staff Supervision
Inventory Control
Menu Planning
Infection Control Protocol
Time Management
Organizational Skills
Customer Service
Microsoft Word
Microsoft Excel
Microsoft Outlook
Conflict Resolution
Performance Evaluation

Visa sponsorship

Not detected in the job text

Keywords

Nutrition
Food Services Management
Canadian Society of Nutrition Management
Registered Dietician
Food Safe Level 1
Serving It Right
Geriatric Care
Residential Care
Infection Control
Standard Operating Procedures
Procurement
Inventory Management
Unionized Staff Management
Vulnerable Sector Check
Hospitality
Healthcare
Dietary Requirements
Quality Improvement
Occupational Health & Safety

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