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Added 3 mins ago
SE
Creative Repair Painter Specialist - Full Time
Surface Experts North Fort Worth
Grand Rapids, MB
- Full-time
…be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to…
Added 3 mins ago
SE
Future Opening: Bathtub Repair Technician
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 3 mins ago
SE
Future Opening: Furniture Maker
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 3 mins ago
SE
Surface Repair Technician
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
Do you like working with your hands? Do you enjoy variety in your work? Surface Experts technician might be the job for you! No 2 jobs are the same and most repairs require creativity while…
Added 3 mins ago
SE
Installation Technician
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 3 mins ago
A
Journeyman Automotive Technician - Dodge City
AutoCanada
Saskatoon, SK
- $45 to $50 CAD / hour
- Other
Must possess a valid driver's license and a safe driving history
Added 3 mins ago
SE
Future Opening: Creative Repair Specialist
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
…be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to…
Added 3 mins ago
SE
Future Opening: Creative Repair Specialist
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
…be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to…
Added 3 mins ago
SE
Handyman/Hard Surface Repair Technician
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 3 mins ago
SE
Installation Technician
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 3 mins ago
SE
Learn a New Trade - Paid Training
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 3 mins ago
SE
Tile Setter / Installer
Surface Experts North Fort Worth
Saint-Paul, NB · St.-Paul, NB
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 3 mins ago
SE
Future Opening: Cabinet Maker
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 3 mins ago
SE
Future Opening: LEARN A NEW TRADE PAID TRAINING INCLUDED
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 3 mins ago
SE
Future Opening: Creative Repair Artist
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that…
Added 3 mins ago
SE
Future Opening: Bathtub Repair Technician
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that…
Added 3 mins ago
SE
Future Opening: Painter
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
…different every day? You might be the perfect Surface Experts Technician! Complete small repairs daily by applying your creativity and using problem-solving skills repairing and resurfacing…
Added 3 mins ago
SE
Future Opening: Apprentice
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that…
Added 3 mins ago
SE
Future Opening: Bathtub Repair and Painting Technician Job Posting
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
Do you like working with your hands? Do you enjoy variety in your work? Being a Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs to…
Added 3 mins ago
SE
Future Opening: Cabinet Maker
Surface Experts North Fort Worth
ON · Durham, ON
- Full-time
…our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine…
Added 33 mins ago
A-
Pool Maintenance Technician
ASP - America's Swimming Pool Company of Flower Mound
Vaughan, ON
- Full-time
ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on…
Added 33 mins ago
A-
Pool Maintenance Technician
ASP - America's Swimming Pool Company of Flower Mound
Vaughan, ON
- Full-time
ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on…
Added 33 mins ago
A-
Pool Maintenance Technician
ASP - America's Swimming Pool Company of Flower Mound
Vaughan, ON
- Full-time
ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on…
Added 33 mins ago
A-
Pool Maintenance Technician
ASP - America's Swimming Pool Company of Flower Mound
Vaughan, ON
- Full-time
ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on…
Added 33 mins ago
A-
Pool Cleaning Technician
ASP - America's Swimming Pool Company of Flower Mound
Vaughan, ON
- Full-time
ASP – America’s Swimming Pool Company is America’s premier swimming pool service company. We have been operating for over 15 years with an outstanding reputation. We pride ourselves on…

Retreat Guru

user support technician

Nelson, BC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Experience

3 years to less than 5 years

Hybrid

Work must be completed both in person and remotely.

Responsibilities

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide customer service
Manage incidents
Usability testing

Supervision

No supervision responsibility

Experience and specialization

Computer and technology knowledge

Project management software
HTML editing software
Software development
Mac OS
JavaScript
SQL
Spreadsheet
PHP
WordPress
HTML
Software quality assurance

Type of experience

Call centre

Area of work experience

Quality assurance or control

Area of specialization

E-commerce

Additional information

Security and safety

Basic security clearance

Transportation/travel information

Own transportation
Willing to travel

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Repetitive tasks
Manual dexterity
Attention to detail
Sitting

Own tools/equipment

Internet access
Cellular phone

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty

Benefits

Health benefits

Dental plan
Health care plan
Paramedical services coverage

Financial benefits

Group insurance benefits
Life insurance
Stocks/shares

Long term benefits

Maternity and parental benefits

Other Benefits

Free parking available
On-site amenities
On-site recreation and activities
Paid time off (volunteering or personal days)
Team building opportunities
Wellness program

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to users experiencing computer difficulties by researching and implementing solutions, providing advice and training, and maintaining a log of problems and resolutions. Manage incidents, provide customer service, conduct usability testing, and participate in application and software redesign.

Requirements

Requires a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program, or equivalent experience, and three to less than five years of experience. The role calls for knowledge of project management software, web technologies and programming languages, software quality assurance, and e-commerce, along with strong communication, organization, accuracy, and multitasking abilities.

Skills

Technical Support
Incident Management
Customer Service
User Training
Troubleshooting
Quality Assurance
Usability Testing
Project Management
HTML
JavaScript
SQL
PHP
WordPress
Mac OS
E-Commerce
Communication

Benefits

Dental Plan
Health Care Plan
Paramedical Services Coverage
Group Insurance Benefits
Life Insurance
Stocks/Shares
Maternity and Parental Benefits
Free Parking
On-Site Amenities
On-Site Recreation and Activities
Paid Time Off for Volunteering or Personal Days
Team-Building Opportunities
Wellness Program

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Computer Troubleshooting
User Guides
Technical Manuals
User Training
Problem-Solution Logs
Application Redesign
Software Redesign
Customer Service
Incident Management
Usability Testing
Project Management Software
HTML Editing Software
Mac OS
JavaScript
SQL
Spreadsheets
PHP
WordPress
HTML
Software Quality Assurance
Call Centre
Quality Assurance
E-Commerce
Basic Security Clearance

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Work requirements

Jobs in Canada