Find work in Canada.

340,347 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 22 mins ago
OH
Manager, Planning and Implementation
Ontario Health | Santé Ontario
Ottawa, ON
- Full-time
Added 37 mins ago
LH
Program Manager, WSIB Programs, Ontario
Lifemark Health Group
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Reporting into the Senior Director, Channel Operations this role serves as the primary point of contact for WSIB, and the Ontario Workers’ Network, and is responsible for overseeing intake,…
Added 51 mins ago
II
Scientific Education Program Administrator
ISCT, International Society for Cell & Gene Therapy
Vancouver, BC
- Full-time
…mission, and organizational goals. Working closely with the Director, Science, Regulatory & External Affairs, the position supports the Chief Scientific Officer and Scientific Leadership…
Added 1 hour ago
RF
Food & Service Innovation Strategic Sourcing Manager
Real Food For Real Kids
Toronto, ON
- Full-time
Reports To: Director Food & Service Innovation
Added 1 hour ago
RT
Director, Financial Planning and Analysis
Raising The Village
Remote, Canada
- Full-time
- Remote
The Director, Financial Planning and Analysis (FP&A) will play a critical role in leading RTV’s forward-looking finance function and serving as a strategic partner to the CFO, executive…
Added 2 hours ago
SI
Senior Director, Revenue Management
Saputo Inc.
Georgetown, ON · Vaughan, ON · Montreal, QC
- Full-time
As a senior commercial thought leader, the Senior Director establishes governance, analytics, tools, and decision forums that improve pricing accuracy, strengthen return on trade…
Added 2 hours ago
BG
Disability Management & Occupational Health & Safety Program Lead
BC General Employees' Union (BCGEU)
Burnaby, BC
- Full-time
…safety and disability management across BCGEU. Reporting to the Director, Human Resources, this role is responsible for two connected areas of work at the BCGEU: 1) overseeing the…
Added 2 hours ago
Cyber Security Operations and Identity Manager
Pembina Pipeline Corporation
Calgary, AB
…Manager to join the team. Reporting to the Cyber Security and Governance Director within the Information Services team, this role leads cyber security operations and identity and access…
Added 3 hours ago
S
SDET Lead
SIMPRO
Montreal, QC
- Full-time
Drive test planning, execution strategy, risk analysis, and test data management strategies.
Added 3 hours ago
FR
Regional Director, Strata Operations
FirstService Residential Canada
Vancouver, BC
- Full-time
The Regional Director, Strata Operations promotes client satisfaction, employee retention, and the continual enhancement of the Company’s culture and services through leadership,…
Added 3 hours ago
Senior Manager, Strategic Initiatives
Bayshore
Mississauga, ON
Working closely with Operations, Technology, Compliance, Implementation, Business Development, Pharmacy, Clinical, Data & Analytics, and Leadership teams, this position leads the design and…
Added 3 hours ago
R
Business Consultant - Intermediate
Raise
Toronto, ON
- Contract
Support the Director in preparing executive presentations and conducting ad hoc analysis across headcount, GL transactions, financial data and operational metrics/data.
Added 3 hours ago
TR
Ecommerce Manager
TalentFinity Recruitment
Mississauga, ON
- $80,000 to $105,000 CAD / year
- Full-time
Help prioritize work with the Director, E-Commerce, then drive execution, follow-up, and accountability.
Added 3 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 3 hours ago
NB
Senior Advisor AML/ATF Compliance
National Bank of Canada
Montreal, QC
- Full-time
Your teamWithin the Compliance sector, you are part of a dynamic team reporting to a Senior Director. Our team stands out for its expertise, rigor, and ability to positively influence the…
Added 3 hours ago
H
Commercial Management Coordinator
HDR
Toronto, ON
- Full-time
Apply established project controls processes and tools to maintain data quality and governance.
Added 3 hours ago
Sr Dir, Finance Consolidation
Rogers Communications
Toronto, ON
The Senior Director, Finance Consolidation is responsible for leading enterprise-wide financial planning, forecasting, budgeting, consolidation, and executive reporting across all major…
Added 4 hours ago
AC
Senior Manager Enterprise Performance FP&A
Alimentation Couche-Tard
Laval, QC
- Internship
Reporting directly to the Director of Enterprise Performance, you will be responsible for ensuring the consistency and integrity of planning standards, governance, and variance logic across…
Added 4 hours ago
P&
Gestionnaire principal, stratégies de tarification et transactions / Senior Manager, Pricing & Lifecycle Strategy
Pratt & Whitney
Longueuil, QC
- Full-time
Added 4 hours ago
IG
Commercial Lawyer- Digital and E-Commerce
Insight Global
Mississauga, ON
- $175,000 to $185,000 CAD / year
- Full-time
- Comfortable operating in a director-level role without direct reports
Added 4 hours ago
GL
Manager, Indirect Procurement
Gay Lea Foods
Toronto, ON · Etobicoke, ON
- Full-time
…the future-state procurement operating model, establishing governance and sourcing processes, driving supplier consolidation, increasing spend visibility, and delivering measurable cost…
Added 4 hours ago
R
Director, Delivery & Implementation
RewardOps
Canada
- Full-time
…hyper care, and transition. By establishing clear standards, governance, and operating practices, the Director will ensure complex programs are delivered with appropriate visibility,…
Added 4 hours ago
TB
Senior Manager, Supply Chain Analytics
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Senior Manager, Supply Chain Analytics, reporting to the Senior Director, Supply Chain. This vacancy is a full-time, permanent opportunity. The Sr. Manager,…
Added 4 hours ago
NB
Product Owner
National Bank of Canada
Montreal, QC
- Full-time
As a Director, Product Owner within the New Products & Activities team at National Bank of Canada, you will play a key role in driving strategic transformation initiatives across our…
Added 4 hours ago
BH
Manager, Impact (Bayshore Foundation & Sustainability),
Bayshore HealthCare
Mississauga, ON
- Full-time
The Manager, Impact (Bayshore Foundation & Sustainability), reporting to the Director, Impact (Bayshore Foundation & Sustainability), will be responsible for day-to-day operations of the…

RewardOps

Director, Delivery & Implementation

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 8, 2026

Original job description

Job Description:

The role is accountable for implementation delivery from initial planning through to configuration, integration, testing, launch, hyper care, and transition. By establishing clear standards, governance, and operating practices, the Director will ensure complex programs are delivered with appropriate visibility, control, and focus on client business outcomes.

The ideal candidate brings enterprise SaaS implementation leadership, strong client-facing experience, and an understanding of loyalty, eCommerce, grocery, or retail operations. They will serve as a trusted advisor to client executives, a senior escalation point for strategic engagements, and a key partner to Product, Engineering, Sales, Customer Success, Support, and Partnerships leadership.

This leader will build and develop a high-performing delivery team while advancing CORA Loyalty's implementation methodology, automation capabilities, and use of AI-enabled tools. The role will strengthen delivery consistency, improve operational efficiency, accelerate time to value, and create a more scalable implementation model.

Key Performance Indicators: Success in this role will be measured against the following:

Implementation Cycle Time
Scope Control
Milestone Performance and On-Time Go-Live %
Client Adoption
First-Time Right Implementation
Customer Health After Hypercare
Utilization
Delivery Margin

Key Responsibilities

Strategic Leadership & Delivery Excellence

Set and uphold the strategic direction for CORA Loyalty's Delivery and Implementation function.
Build and scale the program delivery capability required to support complex and strategically significant engagements.
Own the Client Implementation Methodology including delivery playbooks, governance, templates, reusable assets, onboarding standards, launch readiness, and transition to Customer Success.
Establish measurable delivery standards and KPIs focused on quality, client adoption, operational efficiency, financial performance, and team development.
Advance the use of AI to improve implementation planning, project delivery, documentation, testing, client enablement, and operational reporting while maintaining appropriate governance and quality standards.
Develop and maintain reusable implementation assets - including templates, automation, AI-assisted tooling, integration patterns, configuration libraries, and delivery playbooks - to improve implementation quality, consistency, and time-to-value.
Drive continuous improvement across implementation processes, governance, and operating practices.

Client Leadership & Program Delivery

Serve as senior sponsor and escalation point for strategic and high-risk client implementations.
Build trusted relationships with client sponsors, operational leaders, technology stakeholders, and executive teams.
Ensure client objectives, adoption goals, business outcomes, and success measures are clearly defined and managed throughout each engagement.
Provide executive oversight of complex deployments and personally lead or support the most strategically significant programs.
Lead risk identification, mitigation planning, issue resolution, and executive communication across the implementation portfolio.
Partner with Customer Success and Support to ensure effective transition from implementation to ongoing adoption and value realization.
Collaborate with Sales and Solution Consulting to align client expectations, implementation strategy, scope, and success criteria from project inception.

Implementation Governance & Quality

Establish and enforce implementation standards across planning, discovery, solution design, configuration, integration, testing, training, launch, and hypercare.
Implement governance models that strengthen visibility, accountability, decision-making, risk management, and delivery quality.
Maintain executive oversight of program health and ensure delivery gaps are addressed with appropriate speed and rigor.
Capture lessons learned and use them to improve frameworks, operating processes, and team capability.

Solution Delivery & Technical Enablement

Maintain a strong working knowledge of CORA Loyalty platform capabilities, configuration models, integration patterns, and implementation best practices.
Provide implementation leadership and coordinate with Product and Engineering on solution architecture, data migration, system configuration, integration strategy, and technical deployment approaches.
Coordinate delivery of complex integrations in partnership with Product, Engineering, client technical teams, and third-party vendors.
Build organizational capability across implementation tooling, integration patterns, configuration approaches, deployment practices, and client enablement.

Operational & Commercial Leadership

Establish operational rhythms including portfolio reviews, delivery forecasting, utilization management, implementation analytics, and continuous improvement initiatives.
Monitor implementation portfolio health through delivery, financial, operational, and client outcome metrics.
Oversee implementation forecasting, staffing, utilization, capacity planning, and resource allocation.
Support Statements of Work, implementation estimates, change requests, and delivery commitments.
Partner with PMO leadership to strengthen governance, forecasting, resource planning, and project execution.
Provide executive reporting on implementation performance, client health, delivery risks, capacity, and emerging trends.

Team Leadership & Talent Development

Lead, mentor, and develop a high-performing team of Implementation Managers, Program Delivery Leads, Senior Consultants, and Implementation Consultants.
Establish clear roles, performance expectations, decision rights, and accountability across the team.
Attract, develop, and retain talent with strong delivery, technical, commercial, and client leadership capabilities.
Build team capability through structured coaching, training, mentorship, and knowledge-sharing.
Partner with leadership on workforce planning, hiring, onboarding, succession planning, and organizational development.
Foster a culture of accountability, collaboration, continuous learning, innovation, and strong client focus.

Required Experience And Capabilities

Bachelor's degree in Business, Information Systems, Computer Science, Supply Chain, Retail Operations, or a related field; equivalent practical experience may be considered.
5+ years of progressive experience leading enterprise software, SaaS, or technology implementations.
3+ years of people-leadership experience managing implementation, consulting, delivery, or professional services teams.
Proven experience leading client-facing delivery for complex enterprise customers and managing multiple concurrent implementations.
Strong knowledge of SaaS implementation methodologies, program governance, and enterprise software deployment practices.
Demonstrated ability to manage delivery risk, scope, timelines, budgets, resource requirements, and client expectations.
Strong analytical, problem-solving, decision-making, and executive presentation capabilities.
Strong understanding of data architecture, system integrations, APIs, EDI, and enterprise application ecosystems.
Loyalty platform experience strongly preferred; familiarity with grocery, retail, or eCommerce operations is an asset.

Business Unit:

RewardOps

Scheduled Weekly Hours:

37.5

Number of Openings Available:

1

Worker Type:

Regular

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

Apply About employer

More about this job

Responsibilities

Lead CORA Loyalty’s implementation function, methodology, governance, and delivery standards across complex enterprise client programs from planning through launch, hypercare, and transition. Oversee strategic client relationships, delivery performance and commercial operations, while developing the implementation team and advancing reusable assets, automation, and AI-enabled practices.

Requirements

Requires a bachelor’s degree in a relevant field or equivalent practical experience, at least five years leading enterprise software or SaaS implementations, and at least three years of people leadership. Candidates should have experience delivering complex client-facing programs, strong knowledge of SaaS implementation and governance, and the ability to manage scope, risk, budgets, timelines, resources, integrations, and executive expectations; loyalty platform experience is preferred.

Skills

Program Delivery
Implementation Governance
Project Risk Management
Scope and Budget Management
Team Leadership
People Management
Data Architecture
System Integrations
APIs
EDI
Retail Operations
Loyalty Platforms
Resource Planning
Executive Communication

Visa sponsorship

Not detected in the job text

Keywords

CORA Loyalty
Enterprise SaaS
Implementation Methodology
Program Delivery
Delivery Governance
Project Management
Client Implementations
Loyalty Platforms
Retail Operations
Grocery
eCommerce
System Integration
APIs
EDI
Data Architecture
Data Migration
Solution Architecture
Configuration
Testing
Launch Readiness
Hypercare
Customer Success
AI-Enabled Tools
Automation
Portfolio Management
Utilization Management
Capacity Planning
Resource Allocation
Statements of Work
Change Requests

Report this job